I am grateful to the doctor Iserguzhina Aigul Kakimzhanovna that she kindly and intelligibly convinced her teenage son of the need for surgery. She paid attention to all his doubts and questions, explained in detail the processes taking place in the body, told about the course of the operation and the recovery period.
The EEG was examined for 24 hours. The equipment itself, of course, is not very reliable, the wires are attached to a plaster, then the head is bandaged, that is, there is no fixing cap. If you need to go to the toilet, the wires folded into a backpack.
The nurse was always present, the ward was average, but it didn't bother us. When they signed up, the operators told them to bring food with them, but as a result, they were fed in the clinic, and very tasty. With the patient, it is allowed, even welcomed, to have someone of their own next to him, even a bed is provided. Neurologist Nurkeev A.K. is a good specialist.
The staff is helpful, they will always listen and offer the best. The specialists are wonderful. The attitude towards customers is individual. The waiting time varies, by appointment and by time, but the tests are on a first-come, first-served basis.
The services are too overpriced.
Does not correspond to the quality of treatment..
The medical staff are yesterday's losers!!!
For whom their parents studied.
As we usually say.
They paid with sheep for tests, exams
They have completely deteriorated. The doctor calls and asks to come earlier than the recorded time, and if a person lives far away, what then?! The entrance is on the other side, the exit is on the other. There's a free cash register at the end of the corridor, go there. And there's not a free ticket office, the same crowd. Was it worth chasing me?! And you didn't sign up, someone else was signing up. No, I signed up. I just got married and changed my last name. You will travel here for three days for physiotherapy. We'll decide what to do next. As a result, I went to another clinic, everything turned out to be serious, I was taken away by ambulance for surgery. Here I am still lying and being treated. What they wanted to do with me there in Aigerim, I never understood and how it would end.
I always come to this clinic. Responsive staff, attentive and knowledgeable doctors. And the girls at the checkout and reception are very polite and responsive. I especially liked Raushan and Saltanat.
Not doctors, but "Indians", and generally "rabid dogs". Maybe I'm wrong and for sure there are excellent specialists in the field of medicine - I have never seen them here.
The clinic is not bad by local standards, the quality of service is sometimes lower than the baseboard. It can be impossible to sign up, the telegram bot is unclear why they did it, they do not call back. They can hang up on the phone. Sometimes you have to communicate at the level of a free polyclinic, that is, you haven't quarreled yet, you haven't achieved anything. But very often they meet halfway and find windows for examinations. There are no complaints about the girls at the checkout.
Polite and competent doctors. They perform various examinations. I had an MRI scan, the doctor did well!
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Din
Level 7 Local Expert
December 13, 2022
The service is excellent!!! I asked for a work schedule today on a holiday and they don't answer me like sign up which specialist do I need?))) otherwise they won't answer))) kindergarten.. it's not clear ... I don't know, you can't go without an appointment with a record, such a system won't tell if you don't tell) before that, the doctor on sick leave, I arrived, paid for the appointment and waited for the doctor, although they called the day before and said come will you come? Terrible staff called back once, so I think the doctor came out of the hospital, it turned out not yet, and so 2 times funny))) and I don't live nearby.... I go there for the sake of one doctor, so the brain takes it out, everything is not going there, thank God
I had an ultrasound of soft tissues in the direction of free through the OSMS, they were removed quickly, but you need to come in advance to make it in time before you get to the ultrasound room, they write in the wrong office, but they send you further❗️❗️❗️
Everything is good and of high quality. You don't have to wait for the debt. Only the auto-informator is working a little incorrectly. Call and warn you about the visit the day after the visit. But in general everything is fine
The disgusting work of the concentrate and the registry, they independently change the time of admission and do not inform! And then the call center cheats that they called and the operator refuses to name, although I don't have any missed calls! If the manual is reading, please contact me jg-52@yandex.ru
In big cities, it is not customary to put cash registers at the entrance, I was confused by so many cashiers. I came as if to the supermarket, just for my health. There is no culture, there is no order, there is a queue even for money.