This is not the first time I have contacted Ajax, and once again I was very pleased with the result.
First of all, I would like to note the high level of service. I would like to thank the customer service specialists, Victoria at the Mercury exhibition center and Julia, who works directly in production, they help, respond promptly and answer all questions. Secondly, the cutting quality is at the highest level. All the parts were cut exactly to the specified dimensions, without chips or damage, the edge fits snugly without traces of glue, the order was made and delivered at the agreed time. I looked into one of the workshops, the production culture is at a high level, cleanliness and order, the machines are as from the picture! I recommend their services to anyone who is looking for high-quality and fast cutting of chipboard. I will contact them again in the future!
I would like to mention Maria, the customer service manager.:everything is clear, accessible, fast enough to place an order, and there are no discrepancies when receiving an order.
Well, I really like working with Maria ;))
I would like to ask the management to mark Maria's work with a diploma, I would be very grateful, such people are very needed in the service market
Happy New Year to all
Good health, success in your work, and don't forget about the request;)
We have been working with Ajax for many years, we ship the material almost daily. The warehouse has a great team. There are almost never any queues for discharge. Warehouse staff always try to quickly collect and load the ordered goods. Friendly atmosphere and good humor are a bonus on gray days)
Special thanks to Natalia, she always helps to get out of deadlocks
When changing the kitchen, we faced the problem of the wall panel, where we didn't look, what we didn't look at, everything was wrong, we weren't satisfied with the design, the quality, the attitude to the client, to put it mildly, not so much that we don't even want to be in these offices. We found the AJAX company purely by chance. A pleasant impression began immediately with the entrance group to the exhibition hall at 22 Myasnitskaya street. The room is stylish, clean, tidy, without any foreign objects, as it happens in many cases. We got to Maria's specialist, who is really an expert in her field. She helped me choose a wall panel with the necessary design, explained in great detail all the subtleties of choosing a wall panel, and the rules for caring for the panel so as not to spoil the coating. There was no end band from the same manufacturer available in color, Maria solved this issue within 5 minutes by choosing a color from another collection, there is absolutely no difference, thanks to a professional eye and a responsible attitude to her business. I visited the exhibition hall 3 times, each time after working with Maria I returned in an exceptionally good mood, it is very pleasant when a person understands his work and performs it with humor and positivity. You want to return to such specialists, even if you don't need anything, just to recharge your batteries with a positive attitude. There were no questions about making a wall panel cutting map, they drew, showed, explained and gave it to me to look at before sending it to work, which was important for me, because many people draw something there on a piece of paper, they write down the dimensions incorrectly and eventually prove their case. As for the deadlines for sawing and pasting the edging, the work was completed in full within the agreed time frame, there were no hitches, and I am more than satisfied with the quality and timing. Many thanks to Maria for her professionalism and ability to find a common language with clients and a way out of any situation.
This is the first time we have worked with the Ajax organization, but despite this, we have only positive impressions. They treat our work responsibly, they loaded our car promptly and accurately. It was very pleasant to communicate with Natalia, a professional specialist. All the issues that arose were resolved quickly. We hope for further work.
Everything is at the highest level, the managers do their job efficiently, and they are constantly in touch.I especially like working with Maria, she will always explain and tell me everything, if there is any question, she will always answer.Recommend.
The service is disgusting.
My wife and I came in to ask if they could calculate and cut the box for a bunk bed according to the ready-made drawings. While the blonde consultant was smartly explaining something to the clients, another one was called to us. We went with my wife to choose possible color options for the future product. Quasimode crept up to us in miniature with a distorted face. I received only answers to any questions like "we don't have this", "we don't do this", "I won't do the calculation of the product". From the words of the consultant, I realized that in the "own" production of chipboard only 18 mm and there are no other options. Why the site has a huge palette of colors and thicknesses is not clear. And the plans were to furnish the whole three-piece with cabinet furniture. There are only 5 commanders, 2 tables and a kitchen with 2 walls. Well, no, no, let's go to another cut.
Unpleasant sensations remained after visiting this place.
The training of managers leaves much to be desired.
I talked to Olga.
It seemed that she was being held there by force.
Customer orientation : 0.
I would like to express my gratitude to the company's employees for the work they have done. Special thanks to Tatiana for her help and the time she took to clarify all the features and nuances when ordering. And as a result, high-quality and sized furniture, assembled with your own hands.