It was necessary to change the support bearing and the retractor relay in the starter. I called the specified service station in order to find out the cost of the work, as well as to make an appointment for the repair time. At first, the responding employee asked to call back in a few hours, since he was not at the computer. During the second call, he said that he would call back himself. They stopped picking up the phone on subsequent calls altogether. As a result, 2 weeks have passed. I'm still waiting for the call. That's the attitude towards customers! I do not recommend it.
About buying oil and replacing it for free. You need to buy oil and three filters. I bought it five days ago. I still can't change it. Everything is always busy. They promise to call back, no one calls back. They say to call in 15 minutes - no one picks up not in 15 minutes, not in an hour.
Here is such a promotion.