There are a lot of ticket offices of different carriers, it's cold, but there is a warm hall (that's what it's called) there are a few different small kiosks, unfortunately there is no toilet in the building. The people are responsive!
Everything is there, but it is better to buy tickets for long-distance trips a day in advance,
But there is a chance to come, buy and leave right away.
Nearby there is a 1700 Koshka hotel, other rooms and a barbecue courtyard
The review is negative. The dispatcher does not even want to listen to the end, hangs up. I was planning a trip from Krasny Luch to Krasnodar: they don't book seats on Krasny Luch AV (the bus arrives late, the AV is closed), they book on Lugansk AV only with boarding at them. Do I have to go to Lugansk so that I can return to Krasny Luch? It is impossible to leave due to the conflict of dispatchers! And this is not the first time. Maybe the authorities should pay attention to the work of bus stations?
It is not clear for whom the contact number is indicated, no one picks up the phone or is busy, the reference is not clear for whom it is indicated, only a personal arrival at the bus station🤦♀️
They started to put things in order, otherwise they drive around the territory no matter who is lazy, even taxi drivers were kicked out of the territory, it would be good.
Everything is fine except office No. 13, the girl, knowing for sure that the bus will not go through Kanevskaya, sold a ticket to a person who was going on vacation with HER, either waiting or a thirst for profit. 29.12.23
A good one!!!! If we judge that there is a war there!!! It's a pity that it's not around the clock! The bus arrived earlier in time, I had to wait outside for almost two hours in winter!
The bus station is open from 6.00 for those guests of the city who arrived at 3 a.m., unfortunately there is nowhere to go. Toilet on the platform, cleanliness for 3+
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Наталья
Level 5 Local Expert
October 3, 2024
Everything is not bad, but there are not enough frames and tapes for checking bags and suitcases as in other cities of the Russian Federation, storage rooms, a toilet right at the bus station, and not somewhere at the end of the lane.
The stated opening time is until 21.50, it is not possible to get through, they do not pick up the phone, the bus broke down, people abandoned at the turn, on Telman and nowhere, you will not achieve anything.
There's not much to watch yet. But it wasn't better before.
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1
ГригорийЛепс
Level 4 Local Expert
July 27, 2024
Moving in a time machine to the past, a pleasant spiritual atmosphere, as if it were 97 years old. And the checkpoints and the military create an indescribable "cinematic atmosphere"
It would be good to improve navigation in the hall, because in the absence of signage it is difficult to figure out where everything is and, most importantly, how to get on board.
Arriving at the bus station in Lugansk at 4 a.m., it was strange to find out that the bus station building has been working properly since 6 a.m. and the ticket offices too, and everything else, including toilets, even on the street. That is, endure as you want or go wherever you want)))
For this, the bus station's phone numbers, the number of the help desk and the dispatch room are posted everywhere if no one answers the calls. This is outrageous. It is impossible to book a ticket or find out information not through the website or through a call! Who should I contact to file a complaint?!
There is no toilet in the station itself, it is on the territory of the station. The staff at the customer service talks for their problems and works very slowly collecting long queues. Only two cash registers out of ten are open
People live. Fuss. Life seems to be getting better. And what to worry about. They will build everything new, both housing and industry. So there is no need to worry about them.