Ugly service . The landing controller is rude. Today, on 07/23.24, on the Armavir - Reliable bus flight at 15.40, she talked in an insulting manner with passengers during boarding. All in a commanding tone with an insult. Is it possible for such people to work in the service sector? Why does she think it's okay to say "you" to me, to threaten me? The management of the bus station should pay attention to the selection of personnel.
The dispatcher answers the question on the call (is there definitely going to be a bus?), not clearly, vaguely, with sarcasm.
Buses to Otradnaya are either old or out of order (the cabin often stinks of exhaust fumes).
The bus station premises are not heated in winter, people are freezing.
We called the bus station to get information about the availability of tickets… They said that they would not answer us, only at the checkout you can find out. And it doesn't matter that we are not in the city. They throw down the tubes and shout that they will not provide any information. The dispatcher didn't even introduce herself.