I really like this bus station. It is not crowded, there is a cozy cafe where they sell delicious pancakes) I always buy if I go to my parents. Tickets to Moscow can be purchased at the Bus Station. All cashiers are very attentive. And a huge plus is that there is a train station nearby.
It is quite a civilized place for Orsha.Because of the high windows, there is a pleasant light inside)
And beautifully illuminated in the evening.
Good staff.
There is a place to eat.
The toilet design is not very good, the toilets are almost right next to the door.The toilet is "sad", it does not fit the design of the building.
I couldn't evaluate the toilet because I didn't have any pennies (traveling from another country). This is half the trouble, you can even say my problems. But.
I asked the woman with glasses what works there, if there are any nearby ATMs for withdrawing cash (and in a normal tone, with a friendly mood), to which I get a clatter, a demonstrative dissatisfied face and: oh, well, there are no forces, but there are ATMs here!
It feels like every 15 minutes throughout the week I go and ask about ATMs and toilets. And I would understand if a person is busy and I'm getting under my arm. But to nervously shift your gaze from the phone to me, of course, I'm sorry.. It is not enough to serve the toilet and pretend to be the director of the sanitary unit, so there should be a base for communicating with people. Just some woman working in the toilet can leave "pleasant" impressions about the city.