Good afternoon, I ask the store management to pay attention to this situation and deal with it.
On April 16, 2023, a Kia Cerato car in Premium configuration with an engine capacity of 2 liters was purchased, as evidenced by the contract of sale of car No. 233-126668. There are no complaints about the car. There are claims from the legal side. A month ago, I tried to give the car by trade-in to Kia Allure, but then it turned out that the technical passport indicated an engine capacity of 1.6 liters, in fact the car is 2 liters. After clarifying the circumstances, it turned out that the seller (you) paid a recycling fee for the car, as for 1.6 liters, thereby deceiving the buyer, his client. For the past month, the manager who sold me this car has been trying to solve this problem. Someone there gives him instructions that I should go to one state institution, then to another, which I did, but they don't give me the certificate you are interested in. I'm out of patience, I'm not going anywhere else. Please figure it out, otherwise I will go to the appropriate places!
I liked the service. It's really expensive. They found the cause of the disease, which they could not find at three hundred. Special thanks to manager Vitaly. Well done. Proactive and attentive to details .