A small provincial station, the territory is well maintained on the streets, inside it is simple but clean, there was no toilet on the second floor. There is a coffee machine with natural coffee. In Rostov, I couldn't find a ticket back from the Red Ray, how to buy it on the Internet, so I bought it at the box office. The cashier girl talks to customers quite aggressively and unfriendly. I gave 5 stars for the cleanliness of the territory and the well-groomed condition of what was left. I hope the girl will improve.
I was going to go to Lugansk at 9:55, but the flight was canceled, because I had an online ticket, I couldn't get a refund, they answered my request what to do with it : "not our problem"
We have recently introduced a system for buying electronic tickets through the biletik.online website. Be careful and careful! We bought an electronic ticket for the Krasny Luch- Lugansk flight. The flight was canceled, the ticket office said that the electronic ticket is non-refundable, although the website says that it is, and that for this you need to make a note on the ticket from the ticket office of the bus station. At the bus station itself, they do not know about this, or pretend that they do not know, although it is their responsibility to know. You will not be able to make a refund on the site without marking it. Please be careful! Buy tickets directly at the ticket office!