A small provincial station, the territory is well maintained on the streets, inside it is simple but clean, there was no toilet on the second floor. There is a coffee machine with natural coffee. In Rostov, I couldn't find a ticket back from the Red Ray, how to buy it on the Internet, so I bought it at the box office. The cashier girl talks to customers quite aggressively and unfriendly. I gave 5 stars for the cleanliness of the territory and the well-groomed condition of what was left. I hope the girl will improve.
I was going to go to Lugansk at 9:55, but the flight was canceled, because I had an online ticket, I couldn't get a refund, they answered my request what to do with it : "not our problem"
We have recently introduced a system for buying electronic tickets through the biletik.online website. Be careful and careful! We bought an electronic ticket for the Krasny Luch- Lugansk flight. The flight was canceled, the ticket office said that the electronic ticket is non-refundable, although the website says that it is, and that for this you need to make a note on the ticket from the ticket office of the bus station. At the bus station itself, they do not know about this, or pretend that they do not know, although it is their responsibility to know. You will not be able to make a refund on the site without marking it. Please be careful! Buy tickets directly at the ticket office!
The roads on the platforms were made. Otherwise, it's terrible.
The ticket office is open until 17:00.
The toilet is very far away and commercial.
There is nowhere to sit on the platform
The cashier does not know the route of the Lugansk Novorossiysk bus and does not sell a ticket. As a result, I go from the red ray to Lugansk, take a bus, and go to Novorossiysk through the red ray, and people also get on there. The driver says we always drive into the beam.
A good bus station is warm and clean, you can drink coffee
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Евгения
Level 11 Local Expert
December 26, 2023
A creepy place, a toilet without water and light in an even creepy room on the 2nd floor.
A cashier with a biased attitude. The Gorlovka-Moscow bus arrived with a delay of 30 minutes, there are no warnings, people are waiting in the cold
Dear passengers, NEVER contact the dispatcher at the bus station in Krasny Luch.The dispatcher is rude, gives incorrect information, misleads passengers. Why is the Administration not taking action against such employees???
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Алексей Кирей
Level 7 Local Expert
August 21, 2023
Everything is cozy and so native)))
I put 5 ⭐
And no matter what your own is your own !!!!
And there will be a peaceful sky over the heads of the Krasnoluchans!!!!!
I didn't like the fact that the waiting room is very small, there is no place to sit three benches on one side and three on the other side. There is nowhere to hide from the heat. I liked the dispatcher's job, by mistake, getting on the wrong bus, my things went to another city. Turning to him, they politely listened to me and helped me in the current situation. I returned my things and got to the city where I was going.
A sad, sad place, there is nothing for people at all, the dispatcher is incompetent and rude, it is very cold inside in winter, but this does not bother anyone, constant cancellations and combining flights without any warning to passengers
Unfortunately, it's bad, the cashier has already written my name on tickets three times with the grossest mistakes, at first I thought that I had been given someone else's ticket, maybe she had hearing problems, usually long queues, there was also a case when I refused to take the ticket back, referring to far-fetched rules (
This is an intercity train station, not a bus station, if I understand correctly. Please allow a direct flight Lugansk-Amrosiivka at least four transfers a day to get to grandma, and grandma doesn't even think about going at all