A good auto parts store,fast delivery,a large range of goods in stock, good consultants, convenient location, very convenient work schedule, many jobs, thanks to this low queues.
On 10/13/2024, I came to the store, and as usual took a turn with the manager, who had a customer in service. When the client left, the manager refused to serve me, referring to the fact that the queue starts somewhere at the entrance to the store and supposedly people themselves should set the order there. It turns out that there is no information in the store about how the queue is carried out, there are no signs indicating this, or even the store employees themselves do not inform about it. But when you approach the manager, he calls for service. I have been shopping at this store since its opening and there has never been such an attitude. The employees of this store have a terrible attitude
A large selection of auto chemicals, accessories, it is convenient that you can view, choose the product yourself and pay at the checkout. However, a big disadvantage when buying goods through a manager is the confusion in the queue, who is behind whom and to whom it is unclear, there is not enough space. It's time to make an electronic queue, like in banks.
On 12.11.24, I bought tires at this store.Yes, I understand that they didn't have to help me....but....at first, I waited for 10 minutes at the entrance until they were taken out to me.The sales guy saw perfectly well that I was alone without a man....without a doubt, he just threw the tires near the cash register.I was the only one pulling them in turn into the car and not a single male salesman, with about 5 of them standing there, even offered to help (they also did not have customers at that moment).As a result, I tore off my back.Yes....someone will say it's your fault and you shouldn't....my personal opinion is that it is not normal not to help a woman in such a situation!
A large car shop with a large assortment of auto cosmetics in stock and on order, fast customer service, experienced consultants in the selection of spare parts , pleasant discount discounts and gifts when buying auto parts
Auto parts store. What is not in stock will be brought to order, matched to your car by its VIN. There are queues, but where can we go without them? At prices, some are cheaper, some are more expensive. There is a discount system in place.
The store is good in assortment, you can order the necessary part - delivery is fast, if you suddenly make a mistake with the part - return without problems. The prices are loyal. There is a discount system. Of the disadvantages, there are almost constant queues and there are questions about the quality of the oils.
The prices are reasonable. They arrive quickly. I bought Peugeot 406 and Renault Laguna 3 for the French. They pick up both wines and photos, well, or almost everything in size. Minus one. There are queues)
A lot of people, the queues are incomprehensible, everything is breaking down somewhere in the bazaar, the seller says who is next, and the one who is more brazen can just jump out because of you and say I, because there is nothing at all clear. Accordingly, there are a lot of dissatisfied people, all rights are being shaken, disassembly is arranged, the only reason why I got there is that the necessary spare part was brought before everyone else, this is where the advantages end.
A great place to shop. A quick consultation on availability and price is available by phone. The working time was also fine. There are enough consultants in the store itself. For any pocket, without divorce.
I had to use the services of this store several times. I'm happy with everything. The guys will explain, tell and show everything in its place. Some consumables are available. The prices are reasonable. 👍
Super store. Everything is there. A huge selection for any budget. Friendly staff. There is a discount program, which is very nice. P.S. sometimes they give gifts )
One-size-fits-all prices in general, a good store) Good competent managers!!! I always go to this store and it always turns out cheaper than the rest))))))
Car shop for two out of five. Prices are plus / minus the usual in the city, the quality of the selection of spare parts is just the bottom, so be ready to change a couple of times. The main thing is to ask the service to keep the packaging - the absence of a simple transparent package in which the spare part was is a reason for refusal to replace it.
A fairly large store, you can walk around, touch spare parts, well, like all stores of this profile, in the absence of goods they work to order, they also seem to be brought quickly, the staff is also the norm, at prices, probably like everyone else, something is cheaper, something is more expensive, they also have a bonus discount...
A regular car shop. Of the minuses - if there is a trading floor, there is no consultant who would work on this hall, i.e. choose everything yourself and come to us with the part number or the product. A small retail space for the idea of this store is in demand, and there are places next to the managers' counter for 1-2 people. Therefore, 4. And so nothing particularly distinctive from other stores with similar specifics.
It was a good store, but the attitude of the staff upset me. For several years I bought spare parts for cars there... somehow I forgot my card with the accumulated 10% discount in another city and asked to make a discount on the photo of the card or look at the phone number how many spare parts were purchased from them, to which the staff replied we cannot and will not solve your question in any way. My persistent repeated requests and adequate arguments also did not bring results. Therefore, 1 star. So far, I'm buying spare parts elsewhere, there are a lot of them now.
They do not respond on social networks, (in emergency situations) although everyone answered perfectly before
They also don't answer the phone
+37533436581
The best automobile store in Vitebsk. The staff is competent. Spare parts will be picked up accurately, delivered everywhere, consumables are always available in stock. Keep it up.
Great staff! They pick up everything correctly and have ideas about the car! There is only one minus! There are a lot of people and you have to spend an hour in the store because of the long queues!
A wonderful store! Everything can always be found or ordered at reasonable prices. It is conveniently located and many consultants work at the same time. There is a discount and an opportunity to return.
A great car shop. The service and assortment are at a high level. The only inconvenience is that there are a lot of people, you have to wait in line until you get to an employee. But this is an indicator of a large customer base. The discount on the card is up to 10%.
In this store you can find almost everything for your iron horse, and if not available, then they will order, work through an online application, everything is clear
The prices are too high, sorry, but the prices of the same goods are acceptable on the market. A set of tools for a service station is 20% more expensive in other positions +-
A great auto parts store. I've bought there many times. There is a discount system. Fast delivery. You can order or postpone a spare part by Viber. It's hard to find a parking space on weekends.
Spare parts come at reasonable prices. There is a discount program. Convenient location. Customers are treated well. The staff is not always attentive and it is sometimes necessary to check the order. There are queues.
I constantly shop at the auto shop. Prices are lower than city prices, everything is accessible, queues are not large, located in a convenient location. Consultants know their job and do it efficiently. The store is empty.
I wanted to buy a WD40 and only stood at the checkout, 3 people from consultants passed in front of me. It was very unpleasant. The cashier saw it, but she didn't care.
Not a bad store, I like the service. Sometimes there are large influx of people, but there's no getting away from it, I work on Viber and make orders on the phone, well done!
It is impossible to get through, there is no ramp with a baby in a stroller, you will not go to the store, the service is as slow as possible, at first one queue is unclear to whom, then to the cashier, there is something else to say, but that's enough
I liked everything, the choice is good, they work late, which can be very important, the service is in order. I stopped by to get the oil for topping up. We consulted and gave advice.
A wide range of automotive products, competent staff.
Minus: despite the large number of cash registers, the service is slow, the goods are knocked out at the checkout, then they are counted at the general checkout and asked for payment. Is it possible to immediately find the product, punch and calculate the customer?
A very good store. A huge selection of auto chemicals is available and a lot of special tools. Queues are a little annoying, but this only speaks about the popularity of this store.
The location is convenient, the staff is knowledgeable and friendly, sometimes you need to wait a little, but this is not critical. The prices are quite adequate. There is a discount .
A good selection of goods, small items (plugs, screws, fittings, etc.) are always available and a very large selection, auto chemicals are probably the cheapest in the city, the staff will always help with the selection of spare parts
Minus for the lack of a website and frequent long queues
I urgently needed a part for the car, my husband and I arrived in advance in the morning (about 10 a.m.), ordered the part, the employee replied that just on that day the car would arrive at 6 p.m. and bring this part. We went home, waited for the evening, and went to pick up around 7 p.m. It turns out that there was a delay in delivery, the car is delayed, and not for an hour or two, but for the whole day! That is, the delivery was planned only the next day (the time is unknown). But we only found out about this when we arrived at the store. Great service 👍🏻
A good store , came with a problem , left with spare parts . Well done guys will pick up what you need and do everything quickly. And the prices are good , as I was looking for a clutch cable for a Ford 86. In SV motors *** 2300 for the original ( there were no more options ) and here we found a Chinese one for 470 rubles . And believe me, Chinese is not worse, but cheaper (by a lot).
I want to share my experience of communicating with the employees of the Avtoopt store in the Mega shopping center.
Well, first of all, the time to answer a phone call can reach an hour or several hours, because the employees of this store simply do not answer calls, and if you get through, then in response you can hear that we see your call, we are busy now and we will call you back. But in fact, no one calls back!
The phone is picked up only on the quality of service phone, but after that there is immediately time to answer the call!
The employees I talked to are incompetent, in fact, they can't decide anything on their own.
I ordered a spare part for 100% prepayment, after this spare part did not fit and a new one was ordered, the money was returned only a week later (after the spare part returned to the supplier, and accordingly the store insured itself).
It is a pity that their customers are treated disdainfully, they do their job in bad faith, they are absolutely not interested in solving issues with their customers, they do not want to delve into the problems that arise in the process and do not meet the customer halfway.
It is a pity that the store's employees do not appreciate their customers so much!
Advice to management: teach your employees the rules of competent communication with customers!
I got through! (Oh, a miracle!) He dictated the spare parts numbers himself, delivery was promised after six in the evening... after the order is completed.... they lost it in general, completely, and even told us that no one had ordered such spare parts