He asked me to completely wash and polish the entire interior. The car is a hatchback, the trunk is inside. What was my surprise when I opened the trunk and saw that it had not been cleaned at all. To my reasonable question, they answered that the trunk is not included in the interior and is calculated separately! In general, keep in mind that when you talk about removing the interior completely, add "trunk too"! Moreover, I did not fully understand the calculation, they charged 5,500 tenge for the interior, polishing and express foam with an exterior. Next time I'll go to another car wash. The administration here is smart. There are no questions for the cleaners.
The prices are quite high, but at the same time the service is disgusting. The staff is not friendly and boorish (the receptionist is a cleaner). We ordered almost all the services that we had, in response to a request to check the car after washing, we got such an expression on our face as if we stopped by to wash for free! We washed them for three, we had to wash the discs ourselves! The car was not blown and there were streaks. We will not come again.
The owner of a car wash should pay attention to the level of customer service!
I signed up for an external full wash. I arrived on time. It was winter, it was minus 15 outside, so I was hoping for a dry, clean car. I was waiting nearby until they washed, then a woman runs out with the news that everything is ready, I pay and she seems to hurry me up, saying, "we have the next car waiting there!" Okay, I'm on my way. I examined the car on the street: in some places it was not wiped dry, and the wheels were not completely washed, they blew from above, and the house itself was blown from the bottom. Check before departure.
Convenient location, high-quality washing, while waiting there is an opportunity to drink coffee, tea, there are drinks, a TV, a small assortment of accessories - flavors, washer, etc., nearby tire service, workshops for repairing internal combustion engines, chassis, bodies...