I want to express my gratitude to the guys of the service . I changed the oil on a BMW, The guys know their business, everything is clean and tidy, they will tell you the "right" advice on further operation of the car. I will keep contacting you, thanks guys!
Previously, the service was not bad, but now everything has changed somehow. For the oil change (oil / air filter) and the front pads with discs took 105p. It doesn't fit with the prices written here somehow. An act of completed work, where I could see what was not given, they only gave me a check with the total amount. I asked the locksmith to install my winter wheels instead of the summer ones that he took off to change the pads with discs, he refused. And in general, I got the impression that he hates me, as if he were doing me a great free favor, although this was the first time I saw him and I hope I won't see him again. I told the administrator about the wheels, he said that they do not have prices for this service. (!) For an already paid service! After all, I asked to put my other wheel instead of one of my wheels, which has already been removed to replace the brake discs and pads! Well, in general, if you want to feel like a homeless person who is being given a favor for your money, go to the car suite.
We were at a car service station to replace discs and oil with a filter. They announced one price on the phone and took another amount. They said that the replacement of the air filter was not announced on the phone. BUT THE MOST IMPORTANT THING IS THAT AS SOON AS THE MASTER APPROACHED THE CAR, HE MADE A FACIAL EXPRESSION AS IF WE HAD COME TO ASK HIM FOR A HANDOUT OR ASK HIM TO MAKE OUR CAR FOR FREE.
When replacing the discs, the wheel is naturally removed. They asked him to put another wheel instead. He refused. He said that he would put the old one (Probably a person likes to do something bad to another person) We pay for your services. We are not asking you to do this for free. So treat people humanely!!!!! I DO NOT RECOMMEND THIS CAR SERVICE TO ANYONE. Only if you want to spoil your mood for the whole day, then of course you go there.
08.06.2024I turned to the service station to replace the clutch, the oil seal of the rear shaft, the stretcher, the traction levers, the bushings of the station on the Citroen ivazion car. The spare parts were purchased by me.Faced with dishonesty, low professionalism of the locksmith K.A.N., Rudeness of the master Andrey Sh.The first clutch did not fit.It was smeared, the release bearing was in oil.It was sent to the store for examination.The second clutch I bought was installed poorly.During the repair of the ball, the new battery is completely discharged. After the repair, a knock was heard on the left side, noise during clutch operation.A month later, the oil flowed. With repeated treatment at the Autolux service station, the knock was eliminated, and the rest of the defects are not present. I had to contact the Avangard service station, where, when removing the gearbox, pieces of metal objects were found that were not related to the details of the gearbox and clutch, which were left by a locksmith during repair at the Autolux service station. As a result, a hole was punched on the outside of the gearbox, which led to an oil leak. The management did not respond to my claims because the warranty period has passed and I did not do an independent examination. I had to make repairs after repairs at the Autolux service station. Good advertising does not guarantee high-quality repairs.
As soon as you ask to make it official, as it should be, with the acceptance certificate and the order order, they are not taken. Moreover, I was told that they would not make my car when I had already left for the other side of the city by public transport. They didn't even apologize. The second star is for a convenient website with prices. So you don't deserve more than one for this approach.
I recently refueled the air conditioner in the Car Suite. They found where the leak was from, fixed it and refueled it) The most important thing is that everything is very fast and not expensive. Although it is cold in the front, but before selling a car it is necessary)) Thanks to the master, I will contact you again.. when I buy a new car)
The best service in the city of Gomel, you can handle any difficulty, I have been working with NIS for 3 years, they will tell you, they will do it for 10, I recommend it!!!!
Professional approach, highly qualified staff, did it quickly + ordered spare parts themselves, there is a waiting room (do not wait outside in the rain)
Not competent automatic transmission specialists. When they do not know something and cannot do it, they begin to breed for additional work, for which they initially put up a cosmic price tag so that the client refuses. After that, they refuse to repair or remove and install.
The transmission is out of the chat.. I thought it would be necessary to replace the box (( The Autolux said that it would be better and cheaper to repair their own and did so.. Thank you!)
it's a pity that you can't put 10 points(
Thanks a lot to the guys!!! We arrived in Gomel from another city, but the brakes failed in the car, the staff of the service station did everything quickly and, most importantly, EFFICIENTLY!!! Thank YOU so much!!!!
I was pleasantly surprised by the quality of service of this car service! The car was diagnosed at the highest level! I drove the Pontiac Vibe to the diagnostics by a service specialist, a professional diagnosis was made as much as possible! To be honest, I knew the faults earlier, except for one (which was actually pointed out to me)))) And the diagnostic result completely coincided with the reality of my car! So, the slogan "Honest car service" has justified itself by 200%! The repair was also carried out in the shortest possible time and with high quality! Special thanks to the master receptionists! Literacy, politeness and professionalism in your business are rare nowadays!)))) I advise everyone!
There was oil on the asphalt under the bottom, a lot ...
I came to the guys. They diagnosed, offered the original RF, carried out work, put the automatic transmission into operation, and eliminated errors.
All this in a short time and at an affordable price!
I recommend this service and these specialists to everyone!
VW TOUAREG 3.0 tdi
I don't recommend it. On the phone, the price for repairs was called one, in fact, more was stripped off with the words "read the price list", I know where your price list is. Farther. I bought spare parts from them - THEY DIDN'T GIVE ME A RECEIPT FOR SPARE PARTS! they supplied the spare parts themselves. When there was a question about the receipt, the receptionist said that the store did not belong to them. And when you take spare parts in the store without my presence, and I give the money at the acceptance from the service, then it means that it applies to you. But how to give a check does not apply. 🤷 Next. When it turned out that it was necessary to pay more for repairs than they had said on the phone, they took the car key and the rest. I didn't mind paying extra, but I didn't have the right amount available. I said I'd bring it back tomorrow. But they did not agree, go home on foot. Racketeers from the 90s, not the service. Then I went to the director and as I said about spare parts without a receipt, the issue was immediately resolved and the car was given away. I want to note that I have been served there before and more than once, i.e. a regular customer!!!! And such rudeness! Don't set foot there anymore!!!! And I will not advise anyone.
They do it very cool, they don't fool girls, everything is according to time and timing, I recommend it
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максим щавлик
Level 6 Local Expert
June 11
Everything seems to have fulfilled the norms, entered the situation, but the communication and behavior of the master receptionist certainly leaves much to be desired, we need to work on it. They are reluctant to issue any documents on car repair and replacement of parts, and they are also outraged when you ask.
Excellent car service professional staff good craftsmen and electricians always decent attention and service there is also a car shop where you can buy parts and liquids for cars I have been serviced for almost 10 years I am very satisfied with everything
I live not far from this building. Everything is well maintained and clean. A lot of cars arrive for installation.
What is annoying is the roadway bordering our house, cars sometimes rush like crazy, both from the area and from / to the installation. It's scary for both people and animals.
And because the house number differs from ours only by a letter, the postman carries other people's letters into our boxes.
While on vacation, I turned to the Autolux, on recommendation, to replace the rear hub bearing. Everything was done well. I am satisfied, I recommend it
We made THAT car with the replacement of oils in automatic transmissions and gearboxes, there are no questions. The service is at a good level. I am serviced here all the time. I recommend.
This is the BOTTOM! I changed the oil, the bolt in the pallet was broken off and twisted into three bolts. The pallet began to ride loose and began to squeal. I'm talking about a dribble. They stripped off another 20 rubles. and instead of fixing it, they put a riser and said that everything is OK. GO AROUND IT A HUNDRED TIMES!!!
The service is generally good. The collapse can be done badly - even the tire pressure is not equalized. The prices are among the most expensive in the city. Well, in general, you need to know what problem you need to go to them for - this is how most services in Gomel work.
The service and quality of work are at a high level. The staff is understanding, they correctly carried out the diagnosis, told what spare parts to buy. Tire service is generally excellent, fast and at reasonable prices. The wheel was punched, it was done, it's driving. I'm happy.
A service from the category of "nothing personal is a business"
I came to the timing diagnosis, the timing tensioner roller whistled , the diagnosis was made , they said everything was fine , the belt was slightly tightened, they gave the car the sound did not go away , they said you need to look elsewhere for the reason.
I arrived at another service an hour later , they called and said that I needed to change the timing tensioner roller , after replacing the sound went away , I ride happy
, Draw conclusions for yourself , what kind of masters work there
Purely my opinion
The collapse is done, because after the collapse the car is thrown from side to side. I drove to Zhukov, Alexander is doing a collapse there, the car stopped throwing.
Disappointed . I hoped for the loud - sounding name of the service station . When his car broke down, he called and signed up for repair of the CVT (as he believed, but the reason was the broken cable of the checkpoint). I pulled him in on a tow truck. I asked to fix the tip of this cable , because as such the spare part is no longer available from the manufacturer and there are no second-hand options . As a result, they were fed,, breakfast ,, and the car stood for 8 days in the parking lot of a hundred and during this time the lights never even came up. I had to pick it up and take it to another service station , for which this repair was not difficult .
As a matter of fact, it's a waste of time and an extra waste on a tow truck. I do not recommend it!
Excellent service, I have been serviced by them for a very long time. There have never been any problems after repair, and the most super thing is if you really don't need to change the spare part, they won't impose a replacement like some services, and the spare parts store that they have will always take the spare part back. So the guys are great, keep it up. I advise everyone. And as I was serviced by them, I will continue to be serviced.
It's not a HUNDRED. Stupidly, about 6 liters of new automatic transmission oil were poured onto the floor. When it came to restoring the capacity, they did not even bother to determine the type of automatic transmission, but immediately decided to fill in the usual Dexron 6. Fortunately, I myself drove to the service station and convinced the locksmith to carefully determine the type of automatic transmission - it turned out to be a "variator" with a completely different oil. If I hadn't stopped by, the variator would have gone down. Responsibility for the oil that was inadvertently poured onto the floor was lifted instantly. "It's not our fault! Who knows where you leaked it before us!" Despite the fact that the testimony of various workers completely diverge! The director is a separate case. All he can do is just shout into the phone, and not figure out the problem and solve the issue with dignity. I plan to file a civil lawsuit.
She was serviced in this service on a case-by-case basis. And this year I had to apply for the replacement of discs and pads. We did everything quickly and accurately. The spare parts were his own. Along the way, I asked to see the pendant. Well done, they reacted responsibly, found a leak in the front shock absorber. I bought new ones, brought them, changed them, made a collapse-convergence. Everything is fast and high-quality. The prices are adequate, the service is courteous. By the way, they have their own store where you can order auto parts.
If it wasn't for my grandfather at the collapse, I would hardly have gone there. The price tag is expensive. The quality of the work is like everywhere else- he left and anyway, he won't come anymore.
Excellent service, everything is on the case, prices are not too high
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Александр
Level 6 Local Expert
April 30, 2022
I've only been here once so far, but I'll definitely be servicing the car here now. An adequate and polite receptionist, a large number of boxes. The hub bearing was changed on a weekday in half an hour, with an explanation of the related problematic issues. They work with spare parts themselves, you can not strain yourself with the search, but entrust the matter to professionals.
I did a collapse-convergence at different stations is not the same. And here both the equipment and the employee "Grandfather" call him "his own", he does his job with a professional approach. He will thoroughly check everything, prompt and advise. In short, a collapse-a gathering - Only here 👍👍👍
Excellent service. Where professionals work. I have been servicing all my cars there for more than 10 years. And they haven't let me down more than once.