This company was chosen as the sender for the delivery of the parcel. I often use courier delivery services, but this is the first time I've encountered this company.
The delivery terms stated: type of delivery - door-to-door; delivery time - 09:00÷18:00.
The courier previously called and specified the delivery time, to which he was informed that we would be at the address after 17:00 (i.e. another 1 hour according to the terms of delivery). But then another call came from the courier in which he informed that his working day was over (around 16:00) and the delivery was postponed to the next day, but since the situation could repeat the next day according to the delivery time, he had to go to the department on his own to pick up the parcel.
Yes, couriers are people too, but the attitude should not be one-sided. Perhaps I was just "lucky" with the performer, but lack of flexibility in relation to clients will not lead to success.
I really did not like the attitude of the employee who issues the order, the last name is Kasko, does not explain where to fill in, without sorting out my order, I started servicing another person, I did not want to check the integrity of the order, in general, I did not have a very pleasant attitude to work