Avtograd
67 reviews
March 23
I've been servicing my car and my wife's at a HUNDRED AvtoGrad for more than a year.
The guys quickly and efficiently helped the first time I contacted them (the car broke down in Logoisk itself). I would like to immediately note the neat appearance of both the master receptionists and each locksmith, the arrangement of the site around the service station and inside (the room for receiving orders, waiting (sofa, TV, coffee..), always a clean toilet, etc. Prices are even cheaper than at a service station of this level in Minsk. This is not a dirty little guy who got out of the garage with a broken slate instead of teeth, ready to jump into your salon as it is to diagnose a car...
In fact, at this service station he went through the entire front and rear suspension, springs, supports, shock absorbers, engine cushions, etc.
The service is on the level. As a regular customer, we always went to a meeting and in terms of work deadlines.
Their pricing is transparent (here's the job, here are the specific parts that were put in the trunk or in the trash, as you discuss). Before each repair, they will make a diagnosis, if you want it live, if you want it from a photo or video, they will clearly explain what is wrong, what is more necessary and faster to change, what else you can travel with, they will orient you approximately by cost. We always discussed which parts to put in which segment, I bought the main items without any problems, I brought them myself, what was missing was ordered by the guys. Everything is based on the finish line in the report. The total cost of work and spare parts has never been a surprise to me (as it happens with other service stations).
In general, so far only positive impressions from cooperation with this service station.
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March 22
I did tire service for 22 Mercedes GL wheels, the price corresponds to the level of service, they clearly wrote it down, I arrived at my own time, I was offered to sit in the waiting area, by the way, I was very comfortable, I also managed to work remotely)) We did everything perfectly, gave recommendations for future maintenance, Master Andrey worked with me, a very friendly and competent employee, in general, I definitely recommend the service, my rating is a solid Five!!!
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March 14
I have been a regular customer of this service station for a long time. Yes, immediately pay attention, coffee, tea. Soft sofa, TV. But I advise you not to relax and not to lose your vigilance.
I've read a lot about how customers are fooled, but I didn't realize that in a small town where word of mouth works better than any advertising, this is possible. The problem is that there is practically no competition in Logoisk, there are only 2 service stations.
As usual, I made an appointment in advance for the service. I brought the brake pads, which were recommended to be replaced at the previous service.
The car was picked up at 9:00 with the fact that the pads would actually be changed while I went to Minsk for other parts that needed to be replaced, which was discovered during the inspection.
I won't describe the whole story for long, it's very unpleasant for me, but in the end, when I picked up the car at 20.00!!! the front pads turned out to be not replaced, from 9.00 in the morning!!!, although they took money for the work, and a lot of it. The old pads were prevented, cleaned, and left, and the new ones were left at the service station. They "forgot" to put it back. The question arises, why was it recommended to replace them at the previous one, if they are still good and can walk? I discovered it the next morning. The manager, or the engineer, it doesn't matter, I don't know the positions, explained this by saying that his master did not understand what needed to be done. This is a lie, the pads were bought on the recommendation of a replacement! Well, if you didn't understand and did preventive maintenance instead of replacement, noticing that the old pads were not completely worn out yet, then the new pads had to be returned? And they were left at a hundred. But it is clear that the master does only what he was instructed to do. And the car mechanic guys working at this service station are really professionals. Thank them very much. The prices, of course, are considerable, but you have to pay for the quality. I don't think anyone is arguing with that.
One drop (one star), not even a spoon, completely ruined a BARREL of honey.
The worst thing is the lack of trust! No offers of free tire repair are needed! I'm not a customer of this SRT anymore, for sure!
I try to be as objective as possible, perhaps this is how they treat women, assuming that they don't understand much, and they can be fooled. So girls, be vigilant!
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March 21
I changed the timing on my Mazda and was very surprised by the approach to work, The timing was given an extended Warranty, as the parts were serviced, after the replacement the car began to work better and fuel consumption decreased, as it turned out, my tags were knocked down, the entire suspension and brakes were reviewed, and they gave reasoned recommendations for future troubleshooting, Waiting area, customer service and staff qualifications are at a very decent level, In General, I really liked it, I recommend it!!!
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November 11, 2024
I have been serviced at this service station for a long time, I could not get around to write a review. For all the time of my appeals, I want to note that it is always pleasant to feel the goodwill and politeness of all the employees of the service station, and I also want to highlight Andrey for his high professionalism. The most important thing is to solve the problems in the car, excellent quality of repair and maintenance in the shortest possible time, acceptable, reasonable cost for the services provided. I wish the team to continue to maintain the same or even higher level of service, success not only in their work, but also in their personal lives. Sincerely– customer Daria.
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3
November 11, 2024
For the first time, I contacted this service station with the problem of soldering the pins in the taillight chip. The electrician is a highly qualified employee, quickly fixed the problem, inexpensively. They are friendly and hospitable. I recommend. Thanks
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1
March 21
I recently applied to Avtograd to repair the suspension of my car. The craftsmen are very experienced and quickly identified the problem. I was pleasantly surprised by how they explained all the stages of the renovation in detail. I felt confident knowing that my car was in the hands of professionals. Thanks to the team for their excellent work!
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February 2
We did not pass the brake inspection, we turned to the Guys at the Avtograd service station, Master Sergey drove our car, a very competent employee, everything was clear and to the point, we bought parts and consumables at the service station, gave a guarantee for our Work, the inspection was carried out without problems the first time, Thank you very much for your work!!!
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1
August 28, 2024
I would like to say only words of gratitude to this service center. I had to turn to Volkswagen V3 car repair, everything was replaced quickly and efficiently. Special thanks to Master Artyom, in order to finish everything, he even had to stay late after his working hours. Everything is thought out for the convenience of customers, there is a waiting room with TV and Wi-Fi, tea and coffee are offered, there is a gazebo in the courtyard, the territory is well-groomed and clean. It is clear that competent guys are working, professionals in their field. Keep it up ! Thanks!
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3
January 20
I want to leave a review on Wheel Balancing, I have large-diameter wheels and a low profile, no one really traveled around the floor of Minsk. No one could really balance the steering wheel, the guys have cool equipment and proper Hands, they did everything Perfectly, you drive and have fun, A comfortable recreation area with coffee and TV, Cool, Top-level service, Thank you, now only To You!!!
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2
March 24
There are people who can safely be assigned any task. They will do everything exactly as you expect, without deviations and excuses.I have been serviced by you for many years. Thank you for your hard work and for your skill.
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March 23
Very good service station, if you have problems with the car, then you are here .Attentive staff, they make cars for themselves.They provide guarantees and recommendations.Thank you for the team that fixed the car.I wish you success!
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November 11, 2024
On November 9, I punched a wheel, contacted this service station, the masters did everything promptly, the service is good, decent attitude to customers, the prices are pleasant. I was left with a good impression and went home with a whole wheel! Thanks!
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3
January 22, 2024
All good time of the day! I want to thank the staff of the service station for their excellent approach to work and professionalism. It so happened that after arriving at the Silichi ski resort, the engine in the car jammed, the car had to be evacuated to the AVTOGRAD service station, because the other service stations that we called refused to take up work – it was already December 27 and no one wanted to take on long-term work. I will add an important point that our family is from another city and we really wanted to get home for the New Year and not leave a bunch of things in a faulty car for a long time and get, respectively, from Logoisk to Minsk, and from there by train. So, the staff of this service station made every effort to get into our position: they ordered spare parts themselves (including the engine!) for the car and organized their delivery from reliable suppliers, stayed to work after hours and constantly kept informed about the progress of repairs. Thanks to the guys, we not only made it in time for the New Year, but most importantly, we arrived in our car with a full trunk of things and good impressions of the holiday.
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2
June 27, 2024
I want to say with 100% certainty that these guys are 100% professionals.
I had to apply for their services, and immediately upon acceptance of the car I was pleasantly surprised by the high level of service. Andrey is a sociable, endearing specialist. He explained everything clearly, accepted the car according to all the rules. All the further time he called back and gave information on the current work with the car!
We did everything efficiently, gave a guarantee.
Only a pleasant impression from the guys!
Well done. Prosperity to you.
I think that not only the STO of Logoisk has a lot to learn, but also the capital's STO as well.
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3
March 23
Good afternoon!
A decent service station, qualified specialists who are ready to help and solve any problem.
Thank you for your service
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January 9
I've been servicing cars at this service station for many years. The repairs were simple and complex. There were never any questions.
Thanks to all the staff for their conscientious attitude to their duties.
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2
November 1, 2024
I arrived with a punctured wheel, they said that they had an appointment, and they might take it in 3 hours
This is a service
Apparently it's hard to fix one wheel!
So they pay a lot(
I do not recommend it, because they relate to the client, and therefore to the work!
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March 23
Excellent service station.I always repair cars efficiently and on time.Reasonable prices.professionals in their field. I recommend.
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June 17, 2024
I contacted by phone with a request to "change" the tires on the car without an appointment. The dispatcher guaranteed that they would be able to find an opportunity to do this work, despite the fact that there are many people who want to receive the same service in late autumn. Indeed, upon arrival, they quickly took the car to work. At this time, they offered to spend a pleasant time in the guest room watching the desired programs on TV, drinking hot tea or coffee. The work on replacing tires was done efficiently, along the way, diagnostics of the chassis and other elements of the car were performed (I will not repeat which ones, since I am not an expert in this matter), recommendations were given to eliminate the shortcomings that were found. The dispatcher was polite, friendly and at the same time, unobtrusive. The cost of services was generally very pleased (I compared it with prices in the capital, and I am a Minsk resident, and I did not regret that I turned here). I recommend it to everyone! And all the best to the employees of the Avtograd service station in Logoisk!
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3
April 15, 2024
I got acquainted with this ONE HUNDRED and two weeks ago. It was the 5th station in Logoysk, where I was still accepted and provided a service for changing winter into summer (the rest either have a record, or "at meane abed at once, praz a couple of gadzin pryazzhayte" :) I was really surprised: firstly, the kindness of the receptionists, when they address you by your first name, offer tea / coffee in the recreation room and tell you not to be shy, secondly, the neatness and well-grooming of both the service station itself and the entire surrounding area, including the gazebo placed on it for waiting (just super) and thirdly, customer orientation (in my case, when the master drove the car into the box, I noticed that one stop light was off. He asked to replace the light bulb. They did not refuse, they did everything without any problems). An hour later, I was already on my way to the fazenda, satisfied ;) Situation #2 is even more revealing. A week later, I rushed back from Minsk to the country. Already on the road (closer to Logoisk), I noticed that the brake pedal began to fail, realized that something was wrong and stopped by on the way to the guys. He explained that yes, how. They immediately suspected that there was a break in the brake tubes somewhere (the liquid in the tank was leaving), took my phone number, said they would try to find a "window" for repair and call me back. That's exactly what happened. On Saturday evening I drove the car, on Sunday morning after the inspection they called me, confirmed the suspicions about these brake tubes (rotted), agreed on the preliminary cost of repair and got down to business. After lunch, I already picked up the car and was extremely surprised that the payment was 100 rubles less than the previously stated amount. Again, happy as an elephant, I went with my family to Minsk. If it weren't for the guys, I'm even afraid to imagine how much a tow truck would cost me)) In general, once again, many thanks to all the craftsmen and locksmiths for the attitude and the work done. If I lived in Logoysk or the surrounding area, I would use only your service station 100%. I recommend it! Sergey, Hyundai Elantra
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3
March 22
This service station has been serviced for a long time, there have been various repairs, the quality of service is excellent, there are no complaints about the work performed.
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December 28, 2024
Didn't turn the wheel
It was lucky that I saw the car from behind, and not the wheel flew off along the highway , especially for such a price tag …
If someone values their life , avoid it.
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1
November 6, 2024
The family was returning home to St. Petersburg from a trip to Belarus. There were problems with the rear support in the car. Everything happened on the highway. I had to stop by Logoisk. Avtograd turned out to be the only service station that accepted us at all. All the other stations where we were actually did not even try to get to the bottom of the problem. We would like to express our great gratitude for the professionalism of the service station staff, for the human attitude and the opportunity to return home with the children!!! thank you very much!!!
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2
January 18
Very polite staff, top-level service. Very affordable prices
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2
November 16, 2023
Everything is super! I applied for tire service. It was necessary to make a wheel. Everything was done quickly and efficiently. At the same time, during the repair, you can stay in a special waiting room, where they offer free tea or coffee. It is very convenient that the calculation can be made on the card.
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1
January 9
A good SRT. They do it quickly and efficiently. For an adequate price.
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2
July 30, 2024
A rare institution, there is nothing to say about the quality of the repair, since the manager did not allow it to be carried out, the goal of the company is to rip off money for additional amounts of work and services that no one usually needs (
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2
March 17, 2024
Excellent service. Competent specialists, good equipment, the price is adequate. I have been applying for many years. I'm always happy.
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2
January 19
Simple and clear!
The price is a bit expensive, but the customer service pays for itself!
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April 18, 2024
Excellent service station. I always use the services both in repair and in the purchase of spare parts. Locksmiths know their job. The quality of the work. Professionalism.
In 2024, the station acquired a high-speed balancing machine of the new generation SIVIK STELLAR, which has a revolutionary GREEN WEIGHT balancing technology and wheel balancing with one load in one cycle. Thereby increasing the high performance and quality of balancing.
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June 12, 2022
I conducted a seasonal inspection of the air conditioner. Quickly, clearly. Reasonable price, excellent quality. No complaints. A cozy and pleasant waiting area. Friendly, professional staff. There is a desire to return and work with them.
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November 25, 2022
Excellent service, I recommend it. The generator broke down on the way. They were quickly removed, repaired in Minsk, and drove on. Very professional, polite, excellent waiting area. Cleanliness and exemplary order in everything.
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August 27, 2022
Excellent service station went to them so that they adjusted the convergence of the wheels of the passat b5. We did everything clearly.Convenient location, modern workshop, there is a waiting area, if desired, you can drink tea, coffee and watch TV, there is free Wi-Fi. Special thanks to Master Anton, even in Minsk they could not adjust the convergence so the car goes smoothly. In general, I advise everyone
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3
May 12, 2024
Dodge Grand Caravan had an antifreeze leak problem
Master Andrey approached the situation in a human way
We arrived right at the house
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2
September 12, 2023
Yeah, I liked it! The collapse was made - 👍🏽.
Very pleasant staff, comfortable environment (there is a gazebo to wait, and a room with tea/coffee / TV/ Wi-Fi). The prices are adequate
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2
May 27, 2024
Maybe I was unlucky. But they couldn't help with my problem, alas, the master just didn't have the desire.
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April 24, 2024
We did it well, quickly, and the prices are affordable. The reviews are true.
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March 7, 2023
Excellent service station. We quickly solved the problem for adequate money. Professional, polite staff. Clean, there is a waiting area.
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March 2
A good SRT. I recommend.
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June 14, 2023
A good car service. Employees are interested in providing high-quality services to the client. Thanks to Master Sergey and the team.
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1
July 26, 2022
At the very beginning of our fishing trip, an emergency happened - the rear wheel disc got very hot. The nearest service station turned out to be in Logoisk and now, I understand, we are very lucky that we chose Avtograd. The car was immediately put on the lift, and we were kindly offered coffee and tea. Less than an hour later, the breakdown was fixed, and at the same time the guys fixed a couple more minor malfunctions. The repair cost us almost twice as much as if we had done it in the capital. And the service station itself is very neat, it is a pleasure to deal with such wonderful craftsmen. You saved our fishing trip!
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October 20, 2022
I was passing through Logoisk and broke a muffler when parking on the curb, it was not possible to go, especially quickly, called many service stations and took me only to one hundred autograd, by the way it was already 19.10 time, made temporary repairs and I went in peace and quiet, the key in this situation, they did not take me Not a ruble
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November 12, 2022
I got an unpleasant case , I poured the oil by accident , turned to the only service station in Logoysk working on Sunday , and what do you think , despite the pleas for help , they sent me , I want to thank them , I hope professionals work there
I was on my way to Minsk from Vitebsk for help on the road, they did not hear about it.
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May 5, 2023
A good service station, handled the problem helped, there was a small jamb at work, eliminated promptly without problems.
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2
September 27, 2022
I don't know who writes these reviews, either bots or the employees of this service station themselves, but in fact I drove them a car, they couldn't find the reason for two days and plus they burned the starter and also demanded 350 rubles for its replacement. Fortunately, they figured it out and did not pay for the starter, but they paid 120 rubles for the "diagnosis".
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May 16, 2022
Clean, neat, fast and to the point. Current recommendations. An adequate price. I recommend.
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April 20, 2020
Good afternoon. I haven't visited this place for a long time. I came to change my shoes today. I was pleasantly surprised. The appearance of the service station itself has changed, the territory is in order, it seems like a trifle, but it says a lot. As usual, there are no empty seats inside. But we met them halfway, we served them, and at the proper level. The registration certificate and keys were taken away, they said to take a walk. I came, everything is done, winter tires are in packages, in the trunk, I paid off, offered my services for the future. The staff is laconic, but friendly. And most importantly, everything was done carefully. Somehow even in a European way. Thanks everyone. I'll come back if necessary.
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3
November 16, 2021
For the last few years, I have preferred this service station because of the high level of service and attention to the customer. After the repair, he never returned to fix the defects.
But don't expect it to be cheap.
Among the disadvantages: limited possibilities in car diagnostics
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October 10, 2021
Excellent service. I changed the tires, and at the same time I had a "diagnosis" of the suspension for free and recommended the replacement of some parts. Pleasant waiting room with TV, Wi-Fi, tea, coffee)
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