High-quality services for the repair and maintenance of GAZ cars. The service is at the highest level. Polite and friendly staff! Convenient location. A large selection of cars for both business and personal needs. I recommend it to everyone.
I arrived without an appointment at the service station on a day off. It took 2 minutes to accept and open the application, they washed without waiting in line and did all the work on the car efficiently and quickly. Good service and good attitude towards the customer. Well done.
It's a terrible place, they just cheat every time, and they charge money like for a mayboh. That's just Anastasia, the administrator decorates this place, always greets with a smile, is polite when contacting by phone, listens, tells you how to do what
I appreciate the service. Not a sales dealer. In a month, they recorded a car that was serviced under warranty. Upon arrival, the creaking heart was still accepted as a warranty repair. But still, chuika did not disappoint. The next morning I arrived: half of the work has already been done, but not under warranty. No calls about agreeing whether to do work for money, because the guarantee is denied. You can't talk to the master on the phone at all, he is busy all the time and never calls back. Somehow we agreed to pay for the work done. Some of the work was refused. While the repairs were being made, the craftsmen had already begun to work further. He has already categorically refused to pay for it. When asked why I was not informed at the time of the appointment or a whole month before my arrival that the repair would not be under warranty, they just shrugged their shoulders. And by the way, we came from another city. But, I note, although it looks like it, it is hardly a divorce, a simple carelessness of the staff. Although knowledgeable people work in the workshop, they used to apply and did everything, but at the acceptance you don't understand what's going on at all. A bunch of unnecessary people who don't decide anything, but go around like kings and push each other off.
for a very long time always, the sellers' knowledge of the material is weak (spare parts) everything is on paper, knowledge and choice, which parts are better, which are worse, there are not, often there are not available (gaz2705 2010)
They poured 30 liters of diesel fuel, put 5 liters under the brushes. I noticed when I had already driven off. The parts that were not asked to be touched were replaced - without approval.
5 p will not save your karma, it will arrive 10 times cooler
It's a great company. The organization is at a high level. Gazelle next was leased. There are no complaints about Gazelle or maintenance. The car repair department is a serious, intelligent people who are worried about their work. We did everything over the weekend. My days off, they really plowed on Saturday and Sunday.
Factory, (or rather dealer)he is trying to work in the Belarusian market and for some reason with inflated ambitions: working with clients takes place without feedback, or rather, when receiving equipment, you do not receive any additional information and you have to figure everything out yourself.But it is necessary to fill out a questionnaire and indicate the quality of service under the close supervision of the manager, who immediately clarifies why the low rating was given....In general, managers still have a lot of work to do on mistakes in order to convey them to managers. I wish them to get on the right course faster and then people will reach out to them themselves....
Competent specialists are working. We bought a car for the company, the managers offered different options and the most convenient leasing, then they serviced it under warranty and always spare parts are available. I recommend it!
This is probably the worst dealership in the Republic of Belarus. The attitude towards customers is very bad. The car was taken away in May 2023. The muffler has already fallen off 2 times ( we must pay tribute , it was hung back under warranty ) but since the appointment was made a week later , we were answered by phone : tie up and go . The button of the upper glove compartment broke (it just shot up on the move), they said it was not a warranty case, they changed the lid for money. The right mirror is dangling like a spaniel's ear. The guarantors said I admit it . I picked up the car late, so I didn't get to the warranty service because they work until 16:00 . The semi - axles are warming up , but nothing was found at the dealer . And so it is in everything .
I was pleasantly surprised by the availability of necessary spare parts and the speed of service. Adequate prices. Large warehouses with auto parts. I think it's better to call or go right away, I didn't find any information on availability on the website.
The car acceptance service is working slowly for repair, it is especially infuriating that you have to go outside to the security guard with a paper and put a stamp that the locksmith will drive the car into the territory, as if he himself cannot do it on arrival, you need to drive the client, this is a minus star. In other services, I wrote a request quickly, gave the keys and went home, everything is fast.
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Александр Александров
Level 11 Local Expert
February 27, 2024
A good company, competent staff, a large selection of new equipment of the GAZ line, they are engaged in maintenance of equipment even on weekends! There is not enough machine with free coffee, because there are a lot of visitors and putting such a device for such a popular organization will not be a costly event.
Terrible service . The car has been standing for 8 days and it is not clear when it will be ready.It is not possible to get information about the deadlines for the work , the phones do not raise , the attitude of the staff to the customers is no.
Friendly staff, they will help, they will tell you, I bought a car on the phone, I came and examined it, everything I said on the phone turned out to be true.
In a month, I return the car near the repair 4 times, they can't do basic things, they were assembled after major repairs and half of the parts were not clamped
Car sales are operating at a high level. The staff is professional, polite and courteous. Very sensitive attitude to customers. This is about the car sales department. I have not encountered any repairs yet.
JSC BelGAZavtoservice is a serious and large company.
And there are no sales managers, once and for all.
Elena Klezevich is the first and last sales specialist.
There are a lot of managers, both for Babushkin and Zhukov, but there is little sense.
So – manicures in trousers and ties.
And only she knows how to guide the client from "interest" to a specific purchase.
The package includes all possible options. Payment is whatever you want.
Extras – yes, please.
And it's not until the moment when I gave the money, and goodbye. We're not interested in you anymore.
A professional "from God". And the woman is gorgeous.
Excellent work, the basket assembly was replaced and the flywheel was sharpened in 4 hours, it's all for Gaz 31105 (Volga). I advise all owners of Volga cars!!!
My husband always orders auto parts from this service. Almost always, everything you need is "in stock". Experienced staff will always help with the choice, advise you what is best. The spare parts are all original, certified and of high quality. The prices are reasonable, in principle, as everywhere else. Pleasant service. We will contact you again and again.
a good plus: there are already 8 gas filling columns. 6 Soviet and 2 euros. Thanks to this, the queue is moving briskly. There is also a coffee machine!
Terrible warranty service. They save on everything. After the repair of the internal combustion engine, the old oil was filled in with the wording "it will have to be changed soon anyway." With this approach to work, they will lose the few remaining customers. Good luck, guys!!!
I took a gazelle with mileage in this salon. Not only was the car in decent condition, but I was also provided with a complete "pedigree" of it. The re-registration took place quickly, without red tape, and they provided addresses to all their service centers throughout Belarus. In general, I had a very pleasant impression of the visit. Thank you.
The maintenance of new cars has become better than it was, BUT as for the warranty, they try to refuse in various ways or find nothing.. But as soon as the warranty ended, everything is bad and as soon as you drove....Yes, yes, the Kolyadichi autogas is so....