I don't understand what people don't like, I've been riding with premium beads for the second year, everything is fine. On July 2, I rode a brand-new comfortable bus , charging , blankets. Many thanks to the very positive guys of bus 356 (The drivers are 2 Andrey and a very nice accompanying Vlad, who literally enveloped all passengers with care and attention! Thank you, back only with you! Good luck and prosperity!
When I saw the rating of this carrier, I realized that everything they write is true? Because during the conversation with the operator. I've heard a lot of rude things about myself. And only because I asked them a logical question: where in Moscow will I get off, at which bus station? And how much does the fare cost? That's it. I talked to 2 operators and both operators, like true partisans, did not give me this information, did not present it. Although you should have told me about it right away. I shouldn't have asked about it, they should have told me about it themselves, but instead they were both rude to me. They have no respect for passengers at all. You need to contact Rospotrebnadzor and report this. I hope that they will react, read the reviews of passengers, if necessary, contact me, I will personally leave them my phone number. I really hope that this company will be stripped of its license. I will contact Rospotrebnadzor
There is a lot of one star! If there was a negative rating, I would have given it. I'm sitting on a broken-down bus and writing. We were traveling from Moscow to Donetsk, and the bus broke down in Voronezh. We were told that buses had already left Moscow, they would pick everyone up, put everyone in jail, and take everyone to the place. Half an hour later, it was announced that a bus would arrive at 4 a.m. and pick up only 12 people from all passengers - that's what the head of the carrier company said, the rest would be refunded for 2400 (a ticket costs 3000 + 300 luggage) and everyone was free. It's night outside, it's raining, we're in a strange city, there are no bus tickets, no trains, at least to Rostov, at least for the next two days. The carrier's operator turned off the phones, the driver is playing on the phone, the Ministry of Emergency Situations said that there is no threat to life and health. Nobody decides anything.
No more trips in your life with this carrier!