I worked with the store for a long time, everything was fine, I bought at least 3 thousand rubles worth of spare parts until the operator started to "spur" that some goods were being returned, for a total of 300 rubles, in our reality it seems to me that you can't communicate with customers like that, especially if you work together on an ongoing basis.
I made a request, they told me to wait ± 30 minutes, after an hour I call to clarify, no one can say anything. We called back the next day, when the spare parts were no longer needed...
keep it up guys, there won't be a single customer at this rate.
I use this store to receive online orders. I have been using the Autoaptek online store for a very long time, exactly more than five years. A convenient website, many alternatives for spare parts, reasonable prices. The store itself always has a good attitude, fast service. I like everything.
Any appeal will be carefully listened to, details will be selected and a compromise will be found if something is wrong.
The attitude towards people is always on top
I always take spare parts here, the price is inexpensive and high-quality. The guys are polite, they will find a spare part and advise what is better to take👍
A good car dealership for all car brands. Prices are not inflated. There is always a choice of spare parts from several manufacturers. Competent selection of qualified employees. The order can be completed on the same day.
Excellent service, courteous staff, good service, ordered spare parts several times, always helped with the choice!!! Thanks to the auto library!!!
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Олег Леонтьевич
Level 10 Local Expert
November 13, 2022
A careless attitude. Two orders - two parts are not the same. And everything was selected by vin . And they find it funny. Ha ha ha.. Roll back and forth.
On the offer to bring the necessary spare part instead of the one that did not fit at your own expense - ha ha ha.. You need to come, replace, re-order, ha ha ha..You don't have to order.
It's good that they write positive reviews (not all of them), but it's better to write about the cons, then the situation will be clearer (that is, real). It was also not the first year that I bought, I was burned more than once. The moments of jambs are solved, but so! it's hard and tedious, which is easier to renounce the clarification. The office was gaining momentum at first two years ago, then he did not understand what the office was going to do... You can deal with it, but very carefully and most importantly PATIENTLY! Rather, the director does not understand that in a competitive environment, it is difficult to remain a sheikh of an Auto-pharmacy.
It is not the first year that I have been using the services of an AUTO-PHARMACY!Employees are responsive, they will always tell you what is not clear!Spare parts are delivered within the specified time!
I ordered spare parts for the car through the online store of the Auto Repair shop on Sunday, 03/31/2019. When ordering, I chose "Cash payment upon receipt" and added a comment asking me to contact me when placing an order. The system informed me that Andrey Nikolaevich Shulyak was appointed my manager.
It's already Wednesday, and no one is in a hurry to contact me...
Disgusting service, disgusting attitude towards customers! I advise you to choose other sellers in Brest (armtek, autonomy, etc.). It is better to overpay 5 rubles, but you are GUARANTEED to receive your order!
I'm sorry for the time spent choosing this store!
It's terrible!
I've been ordering spare parts from them for 2 years. Everything was OK. And recently I ordered a part of the muffler, so 2 times we brought the right one. In the end, I spat, went to the car market and bought what I needed. They say they have a re-grading.
The service is disgusting, the prices are too high, the timing kit was taken, the pump was smelled bad, after 5,000 km it flowed, they did not consider it necessary to go to a meeting to resolve the issue in peace.
I don't buy from them anymore and I don't advise others.