It was necessary to have an MRI on the day of the appointment (it was a day off). Avicenna was the third center where I called and where I had free time for an MRI scan. The cameraman was very nice and polite, tried to help. She signed us up for a convenient time. We arrived, the girls from the reception did not pay much attention to us, they mechanically gave us questionnaires and sent us to the office (everything had to be asked additionally: where is the office, which way to go?). There was a very nice woman in the office, she explained what would happen and how. After the procedure, they sent us to pay, paid at the checkout - took the check back (it reminded the Soviet Union when it was necessary to rush from the sales department to the checkout and carry the check back, then they gave the goods away :)) Somehow it would be possible to organize this moment in a different way. We live in a digital world. When I gave the check, a nice woman sent me to the 8th office to give the folder to the doctor. I came to the 8th office, two people were sitting there - a man and a woman in medical clothes, looked at me from under their brows, the lady took the folder and said: "take a walk for an hour"…
That's where I got a little help. I understand that somewhere in a polyclinic or some other state almshouse there could be such an attitude. But here, when you pay money, and a lot of it (they gave you almost 300 re), and you do this: go for a walk ... at least they offered coffee at the time of waiting. Or they would just politely ask you to wait in the hallway. Because we went for a "walk", we just spent a lot of time. And in the end it turned out that the result was ready much earlier, it was just brought and put at the reception.
We visited the Gromov Street Center on 08/12/2024. It was necessary to do an OMT ultrasound. The record was made only for this service. My daughter is 19 years old. I sent one to the office. I couldn't even imagine that they were just doing a divorce for their services. During the ultrasound examination, a cyst was found, the doctor offered an examination on the chair, but at the same time, the naive, young girl did not voice what kind of additional.the fee. The question is, if you can see it in the monitor, why feel it? Dr. Savushkina Tamara Nikiforovna. The appointment of a doctor in relation to such a young girl is also questionable. Without having a complete picture of the patient's health.
I had a great experience visiting Avicenna Medical Center. The staff is friendly and professional, and the rooms are clean and modern. I recommend it to anyone who is looking for high-quality medical care.