For several years now I have been using the services of this agency, when a sweet and friendly employee Natalia took into account all my wishes very efficiently, and I most often use her services. This year, my friend and I decided to explore the Dubai destination. Natalia picked up a tour for us, everything was fine, but it started raining on 16.04 (we have a flight on 17.04). And the whole of Dubai (along with the fun& sun staff (it was the host party) stood in a stupor. Transport does not work, there is no light in the hotel, there is no water, the airport does not work. A hotel guide to behavior, reminds Kozlodoev from the "diamond hand" before his arrest. And then I called our savior, Natalia, she was in touch with us 24 hours a day, successfully rebooked tickets, endlessly slowed down fun &sun both Dubai and Minsk offices. In many ways, thanks to her, everyday issues were normalized very quickly. In fact, we can say that she gave us 2 more days of comfortable rest. Other Belarusian tourists, looking at how quickly our Natalia solves issues, began to call their tour operators in Belarus. But not everyone responded to requests with such tremendous work.

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