Avana
Address
Contacts
Менджер
+375 29 838-05-57
Show phone
Business hours
Business hours unknown
Directions
Kamiennaja Gorka
3.8 km
GC Zhdanovichy
163 m
4 reviews
July 26, 2024
On July 24th, in the evening, I made an order. No one called back the next day. I found the phone myself, distracted from work, contacted and clarified - it turns out no one is aware of the order. Ok, we agreed on the order, I searched for the article myself again, because a useless manager cannot find the product by name and price. We specified the address and the approximate delivery time - July 26. No one called or brought anything. If this message reaches the management, just know that your employees do not care about customers and the reputation of the office. Well, it will be a lesson to me that it is better to order in trusted places than it is unclear in which left-wing firms.
See original · Русский
1
July 24, 2024
I contacted the avana online store.by on the issue of purchasing a laptop.
We communicated with the manager in a telegram on July 17. When asked if it is possible to pay with a card, the manager replied that "the price will increase, since the bank will charge us a commission." Namely, the cost will be 61 rubles more. That is, they are charged a commission, and the buyer must cover it at his own expense? With all this, nothing like this is written on the site. Only that the price increases by 20% for legal entities. And payment can be made both in cash and by card. And nothing about the commission.
When asked where I can get reliable information about this, I was not answered for 2 days. The chat has been deleted now. But I have screenshots of the messages 😃
I would like the company's management to pay attention to such "managers". They communicated rudely, answered questions the same way. You lose customers with this attitude (
See original · Русский
1
July 22, 2024
I bought an iPhone 15 Pro, checked on the website for originality, everything is fine, they gave me a receipt and a guarantee. Alexander was my manager, communicated as sweetly as possible, helped with the choice of color and suggested how to quickly transfer data from an old phone.
In general, I am very happy, I will advise my friends
See original · Русский
1