It's a great place, the staff is female, the boss is male, sort of. They work without haste and fuss. The work begins with a manicure, then you need to put your face in order. There is nowhere for people to stand, they allegedly have an electronic queue. But they are doing well, they are not in a hurry. There are 30 people in line, many have taken time off from work, and they coolly continue to apply cosmetics without falling into stress. Such workers should be taken to parliament.
a bunch of brakes that can charge you first a standard tariff, then an accelerated one for obtaining documents - a total of double payment - then they will say that they do not know how to issue a document. there are no words.
It is better to come to the passport office (regardless of the day of the week) by 9:00 (the probability of receiving the service will increase significantly) there will be a large queue of those wishing to receive services (more local comrades than foreigners). You need to go to the terminal (select the language: Armenian, Russian, English), select the service you are interested in, get a ticket (electronic queue tracking goes on the scoreboard). If you go to get services at lunchtime, the probability of not being able to receive the service increases. It is also necessary to make allowances for the fact that this is Armenia (and often familiar Armenians can approach their familiar passport office workers and receive services out of turn). It can take 30 minutes for 1 person (depending on the complexity of the case). Only 2 windows are working. In short, you can spend half a day here, the department is working slowly.