Throughout his long automotive life, he used the services of various shops and marketplaces.
Over the past couple of years, I have stopped at this store , because there is a fairly wide range of spare parts in my area, there is always the opportunity to choose the appropriate option, and quick return times .
I used to take spare parts , but after opening the car they were not in demand , they were returned during the return period and the integrity of the edit .
Adequate managers, a convenient place for pickup , there is always an opportunity to Park nearby.
And of course, a nice bonus in the form of an additional discount.
Thanks for the work!
I recommend it!
Advantages: convenient website search and auto parts selection.
Cons: I ordered a sensor, picked it up, put a new one right under the house, and it changes in 30 seconds. The sensor turned out to be defective, the car stopped starting with it, I put the old one, everything is OK (the sensor was changing because sometimes the sensor malfunction check lit up). They refused to change it because it was installed, although it looks like a completely new, clean sensor. They said that you can bring paper from the service station, which will indicate that it is defective, but this is clearly more expensive than 60 rubles of the sensor. The second time I came across a defective sensor, there was no problem with replacement in another company.
When such islands appeared, the sellers in the markets began to cry!
Everything is decently cheaper, but no one offers to pay dearly for a cheap part in the car (a favorite technique on the market for centuries).
Unfortunately, I had to deal with the extremely disrespectful and unpleasant attitude of one of the workers at the pick-up point. I'm very upset, I've ruined my mood for the whole day. We won 't go any more . I don't recommend it
Good service. Delivery on time. Return of the product without any problems.
Be sure to check the parts before installation: parts with traces of installation are non-refundable!
Previously, I was a regular customer, I bought parts and consumables for two cars only here. On 19.04 at 18.50 I went into the store, no one greeted me. According to vin, a cabin filter was previously selected, which did not fit. I was passing by and decided to return it. There were barely noticeable traces of gloves on the filter, which, after the manager's remark, he removed with a damp cloth. There is a barely noticeable dark mark on the edge, which does not affect the consumer qualities of the filter in any way. I haven't really seen him at all) As a result, they refused to accept the filter and offered to go to the service station and demand a refund from them. Are you serious? As a result, I am emotional, both I and this "specialist" are in a bad mood. Previously, there were no problems, I bought spare parts here for three years. Fortunately, there are a large number of competitors. Hello to the dreadlocked manager. I left the filter for him as a keepsake
A strange store...
not specifically about this item... and in general about the organization ...(((
I ordered the oil at 16.35 on 07.11.24 ... It should have been at the pick-up point at 7.30 pm
I log in to my personal account in an hour... And there ... The time is 21.30 ... how is it??? THE POINT IS OPEN UNTIL 21.00
I CALL THE COOL CENTER.... AND AM AMAZED AT THE MANAGER'S RESPONSE... maybe tomorrow.. maybe at 12.00 or maybe 15.00 ... AND IN GENERAL, IF YOU DON 'T LIKE IT, THEN YOU ARE LOOKING ON THE INTERNET FOR SOMEONE WHO WILL BRING IT FASTER ...
A QUESTION FOR THE MANAGEMENT .. DO YOU EVEN READ WHAT THEY WRITE TO YOU HERE???? OR SHOULD I WRITE DIRECTLY TO THE BOOK OF COMMENTS????
See original · Русский
Show business's response
Av Se
Level 9 Local Expert
August 14, 2024
An excellent store for the selection and purchase of automotive products and spare parts for cars. Convenient access, a good discount system through your personal account.
The employees of the pick-up point are polite, they give orders quickly. Also, I accept unsuitable spare parts in a normal and unshuttered form within 14 days without unnecessary questions.
But, unfortunately, counterfeiting is not bypassed.
I bought a timing kit and a pump. At the service station, they found out that the spare parts do not fit. The refund was not accepted, because they found traces of installation. They do not offer compromise options, customers lose money and time. Among the advantages, they provide a variety in the market of auto parts stores. I wish to build business processes taking into account the interests of my clients.
They advised the wrong engine oil , which was not suitable for the engine and it was also impossible to return it...And they didn't warn you that the oil return lasts 14 days, not a foot to you anymore.
Good company. I constantly buy spare parts for cars from them. The prices are pleasant and the choice is good. I called, ordered, and usually after 3 hours a notification arrives that the order is ready for delivery. Keep it up !!!
I order from them all the time. Everything suits me. They always call me back if the position is custom-made or a refusal on an order from a supplier, and geographically this PVZ is convenient for me. In general, there have been no problems so far.
I order spare parts here from time to time. The delivery is fast, the price tag seems to be sane, at the pick-up point everything is also more or less nimble, without long queues.
I liked the store. A good site has several pick-up points with a convenient location. The information on the site is up-to-date, good prices and discounts. I have not encountered any warranty issues. The first impression is pleasant.
One of the many points of delivery of the auto island store. A good store, affordable prices, and there is a terminal for card payments. The order of the product is completely online. I recommend it!
The prices are sometimes quite good, but you also need to compare. The service, the attitude towards the customer is average Belarusian, like most of those selling new spare parts, they try to breed for lack of warranty due to the lack of replacement paper from some kind of service station, although the law does not prohibit servicing the car and changing it yourself, everything can be returned to them from under the stick....
Excellent online auto parts store,good assortment,reasonable prices, everything is prompt.It's not the first time I've ordered, I'm happy with everything!
A pleasant attitude to the client, reasonable prices, a wide range depending on the wallet and desire. I ordered it in the morning and picked it up after lunch.
Our name is legion, and prices are shaped by demand and monopolistic suppliers, plus sanctions and closed borders. But cars from the USA continue to arrive (such are their standards)
A difficult race. And so everything is OK, clearly, quickly, all checks / docks and explanations about the warranty. I took mats in a new car, no one had and the price turned out to be cheaper than from the Russian Federation
I am not writing about this particular order pick-up point, but in general about the site, the service and its absence. The prices are interesting, there are no questions here. But that's it. The only way to find out online is not working. As is customary for many in this country in matters of attitude to the client - I write to them, they need this, that and that. Read it. Nothing in response. I took out the floor of the spare parts trunk. I write again - of course it is read, and that's it. The one who responds to messages from the site (section - write to the boss) A lot of things are purple too, I ignored the appeal last time too. The fact that he was talking about the minimum price did not happen, because there were conditions in one place.....