At the moment, the best specialists I've ever worked with. They even took up the unusual job of redesigning a car, doing everything efficiently, on time and for an adequate cost.
I didn't even sign up. A very interesting response to the client. Not hello, not what you are interested in. Immediately about some kind of promotion, and the fact that he is not interested in it) I think with such a customer orientation, you won't go far.
Friendly service. High-quality repairs. They delve into the situation, try to solve the problem, and offer options. Handled the rail. They not only carried out repairs, but also flushed the system.
I have been repairing only here for several years now. Polite and qualified staff. Excellent prices for repairs. Quickly, efficiently. However, it's a long way to get there and the entrance is a continuous "roller coaster". As it is, everything is fine.
I really want to note the boorish behavior of Director Maxim. There is a complete lack of respect for customers. Customer orientation is zero.
This is my first and last appeal to this service station.
Brake tubes burst in the car, brake fluid leaked out. They promised to replace it.
The car was abandoned on Saturday. They promised to take it for repairs on Tuesday.
On Monday, I was at the service station, the mechanics guys said everything was done. The tubes have been replaced. It remains to pump the brakes. Wait, you may pick up the car today (i.e. Monday)
Today, I called about the car, they said wait. The spouse came to the service station, the car is standing, the tubes are off, the workers are sitting in their phones.
When I called the director again, I heard in response that the backstage cables had not been removed in the car and it was unknown what cables were needed, because the car was not disassembled. All the brake fluid leaked out of the car.
I categorically refuse such work.
I'm not going to tolerate the boorish attitude of the "miracle" director either.
I will never contact this service station again, and of course I will never recommend it to anyone.
Perhaps the work is done efficiently. But for a very long time. And a one-point rating for the behavior and attitude of the director. A disgusting person just!
Next, I intend to contact other organizations to protect my rights.
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4
Сергей Парчинский
Level 12 Local Expert
November 13, 2023
Excellent service. Quickly, efficiently. Polite staff. Adequate prices. I recommend it to everyone.
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1
Show business's response
Сергей Старовойтов
Level 4 Local Expert
August 19, 2022
A careless attitude to work, unskilled staff, this is not a car service, this is a garage, with the same attitude and approach to the client. They do not want and do not know how to organize working hours. I do not recommend it, from the word "ABSOLUTELY"