I wanted to buy a subwoofer speaker. I wrote to them on the website, they replied a day later. Then they also answered for a very long time and as a result it turns out that they do not have up-to-date information on many positions on the site. When I looked at where this office is located, I remembered that I had already come here, and left with a negative. Correctly written below, the office clearly does not live in 2024.
The website says available. In the showroom. When you call, they don't pick up the phone or call you back. You arrive, and it's in the warehouse... they sell the goods as good, but in fact they are worthless. Other car audio stores will help if a person has a problem. But they don't care. We are not interested in the client returning. There is a semi-poker at the checkout.
A month of waiting is down the drain and at the same time there is a complete lack of results. I arrived at the store - there is communication in the style of the "market of the 90s", available on the website, the store responds: "they took the last one in front of you, we don't have time to deliver, they leave like hot cakes. Order through the website, we will contact you as soon as it is available."
Okay, I think that's even better. I ordered through the website, an SMS came with the order number and a notification that the order was accepted ... 2 weeks pass, silence, no calls or unsubscriptions. I call myself - they answer: "everything is under control, wait, there were no cameras yet, we will definitely get in touch." There is a "custom-made" link on the website. I think okay, I'll wait a little longer. Another 2 weeks pass, "available in the showroom" is already hanging on the site, I still have no calls or unsubscriptions. I go to WB and order 20% cheaper, delivery the day after tomorrow. If online stores are all..., then there are sooo many extra customers in the car dealership. The attitude surprised me, I am very sorry for the time spent.