I really liked the hotel, we had a rest in 2019.
A large, beautiful, well-maintained territory.
It's a good beach, I think it's the best in Ayia Napa. Good location, bus stop not far from the hotel, went to Protaras for a fountain show. Luna Park is nearby.
The power was a little pumped up. We weren't hungry, but it's not 5*.
We had a room on the 1st floor, very convenient, children can run on the lawn.
We rested as a couple in September, maybe the hotel was good before, but now it has deteriorated very much, the rooms are old and in need of repair,
About the staff
This is probably the worst attitude in the world that I have ever met from a hotel manager. Disgusting behavior, disrespect for the guest, familiarity, lying to the eyes. We were checked in for three hours. We were given a room that was not booked by us. We had booked a room with two bedrooms, two bathrooms and a private pool. As a result, Natalia (the manager) rudely replied that we do not have a private pool, but a pool view room. We live in a one-bedroom room instead of two, no one has done anything. The worst impressions of Natalia. I recommend the hotel management to fire her.
The rest of the staff is very friendly. The food selection is meager, but the food is delicious. The service is good, but the rooms are dirty
We rested at the hotel in October 2021, a wonderful family-friendly hotel, they check in immediately, without waiting for 14 hours. There are very polite Russian-speaking girls at the reception, I really want to single out Natalia, thank her very much for her sensitive attitude. Excellent staff at the restaurant, beach bar. Thank you all so much for a good rest🙏👏