Atlant-M Kholpi Mazda
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All news (16)
Directions
Ushod
4 km
Ekspacentr
320 m
Features
Credit card payment
Parking
Cafe
Wi-Fi
Test drive
Trade-in
Authorized service
Anti-corrosion treatment
Preliminary registration
Brand:Mazda
Repair sevices:a/c recharging and repair, exhaust system repair, repair of brake system, engine repairs, oil changes, car respraying, installation of parking sensors, tinting, running gear repair, starter motor repairs, computer car diagnostics, car electrician repair, fuel injector cleaning, car alarm, gearbox repair, generator repairs, polish, repair injectors
Payment method:discount system, prepayment, cash, payment by card, bank transfer
Auto sales:used, new
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Customer traffic and business hours
15:00Usually busy
Mon
Tue
Wed
Thu
Fri
Sat
Sun
141 review
April 16
We serviced the car in this service for a long time, there were no special problems before, but recently we came to change the ABS sensor.
We were warned that there might be a situation with a broken locking bolt, but they immediately explained that this would slightly increase the cost and they would solve the problem. In the end, according to the master, everything went well, the ABS light bulb stopped burning, they paid and left.
And a month later, the car was driven onto the overpass and the master of the state technical inspection showed the results of this so-called "repair." The only bolt that holds the sensor in place is, of course, broken off, sticking out of the thread, and the sensor is safely inserted into the hub and not fixed in any way, excellent work by the craftsmen! At least they didn't stick it on the gum, thanks already!
They didn't expect such a setup from the supposedly "official" service, it feels disgusting. The foreman who was responsible for the repair started pulling and telling tales about what was impossible in any other way and started selling additional services for extra money (suspension bulkhead to unscrew the bolt) and delaying the recording.
To sum up, it's not the kind of feeling you'd expect from an official service, the level of the fastest garages
See original · Русский
1
April 5
Excellent consultants. Polite staff. There are competent, truthful, and reliable answers to all questions. They will always help you decide on a solution. They will help with advice. Well done
See original · Русский
March 4
It has been serviced since the purchase of a car from them, since May 2021.
Somewhere I turned a blind eye to imperfections / carelessness, somewhere I was put in my place) Back and forth, in general, I would rate it at 4 out of 5. I was really happy and did everything for their cars, even the tire repair was banal.
But the end of 2024 is coming...
on November 3, 24, I'm doing SOMETHING-4, in which they change the front pads for me (they were mine, the original ones, I bought them in advance and said when leaving the car that if it's time, change them).
January 25, drove 3,000 km since the TO-4, a hum appears on the highway when braking. I thought it was time for the rear pads (although they have "passed" since they were replaced in the same 20.000 Atlanta).
I'm signing up for Atlant on 31.01.25 and, along with the oil change, I ask you to solve the hum problem, indicating that the rear pads are probably buzzing and it's time to change them.
After a while, they call and say that the hum is due to the fact that it's time to change the front brake discs, along with the pads...To my reasonable question, "Why did you change only my pads 3 months ago? After all, I have traveled only 3,000 km since that time, even then it was possible to see that the disk was coming to an end..." I did not receive an answer.
Useless maintenance of the rear calipers, by the way, also did not forget to take a dime (I told you about the noise from behind))).
Moreover, there was a similar situation in 2023, but there they CALLED me and told me about the disc, about the pads and asked what we were doing...What prevented us from doing this here, in November 2024?
Total:
- The TO-4 in November, as a result, was done imperfectly and poorly (I left it with almost dead discs, but new pads)
- I paid for unnecessary services in January
- I throw the original pads in the landfill after 3,000 km
I rate this situation at 0 out of 5.
(4+0)/2 = 2
You have lost your client.
PS: Previously, after every service, even the simplest, they called and asked "How did it go?", "What grade would you give?". And after this situation, they didn't call back, even if they left an extremely low online rating)
Is it a coincidence?
Update 03/04/25:
After posting the review, Atlant-M contacted me and offered me an acceptable solution to the situation.
The score has been corrected to 4 out of 5. I hope that this situation will not happen again in the future)
See original · Русский