Excellent atelier, good and courteous service, repeatedly contacted. I repaired and changed a lot of good and high-quality clothes.. on my last visit, I brought a leather jacket for repair, which I tore badly, catching on the mailbox in the entrance.. The masters offered 2 solutions to the problem, either completely replace the sleeve, or repair the gust.. I chose the second option.. Just a couple of days later, the jacket was ready.. To my surprise, the gap was almost invisible, even to me, who knew where it was.. Thank you for saving something dear to me, and also for making a discount as a regular customer..
Very good and high-quality work, friendly staff and a friendly atmosphere! The price is affordable, and everything was done in the shortest possible time. I will definitely come here more than once!
I have been sewing and repairing clothes in this atelier for many years. Professionalism and customer relations are always at the highest level. They are always responsive to wishes and at the same time, all the good things are struck by people who behave defiantly towards the employees of the atelier. I recently witnessed such a scene. The girls literally provoked the staff of the atelier to a scandal. I am delighted with the delicacy of the administration, which, in spite of everything, does not react to this and does its job just as well. I wish you patience.
She called. They invited me to come. It's a difficult job. I've arrived.
The receptionist told me not to even unwrap what I came with. It is necessary to change the fur coat into a fur vest with a hood
I just took it out to show if it could be done. In a rude way, he said not to unwrap it. I searched the price list for the price. Named it. I was trying to tell you what to do. And he didn't listen. When I started hiding everything, I asked: "So what are we doing? A vest or a hood? I still didn't understand "
Yes, actually, nothing anymore
Maybe the seamstresses are great here. But the receiver will not add up the price for himself. That's why I took off all the stars for the receptionist
Continuation. I found a chic fur atelier in Donetsk. It was very cool, it turned out to be a new fur coat, although I wanted at least a vest. and much cheaper than I was offered in this only vest. Thank you for being rude to me here from the doorstep!!!!!!!!
On Monday, I brought two shorts, they said they would do it on Friday by 11:00.
I arrived on Friday at 11:30 (as I was asked to come a little later). To which the man at the entrance answers me that they have not made an order, come tomorrow. Despite the fact that when paying for the order on Monday, the moment was discussed that I need the shorts ready on Friday, since I need to leave on Saturday. A seamstress came out and asked to wait until 15:00. I've already agreed at least for a while. At the same time, the man began to have a conversation with me so that I would get into their position, because they do not have time with orders. I replied that I was not going to wait here until they closed, to which the man got out of his mind, threw my shorts on the table, took out the money and threw it in my direction.
I just humanly asked them to finish their work, because earlier on Monday we agreed and the check was paid (I had to persuade the man three times)
The conclusion is as follows: it is most unpleasant that the work was not completed at all at the specified time, so also the man and the young girl communicated in raised tones
Customer focus is just at zero.
But the seamstress girl did a good job, she did her job normally.
But the attitude towards customers wants the best.
For the first time I decided to write a review. I bought a dress in an online store for the anniversary, it took a very long time, as a result it turned out to be a size larger. There were two days left before the anniversary and I decided to go with him to the studio of Svetlana Barabash, about whom I had heard a lot of good things at work from my friends. I was greeted by very polite and pleasant staff. They asked me to go to the fitting room and put on a dress, got into my position and very quickly (in a day) reduced it. Thank you very much! It is very pleasant that there are such good and responsive people, and most importantly, skillful ones. I wish you decent and grateful customers.
This atelier is my love!!! The quality is at the highest level!!! Service instead of a thousand words!!! If you are looking for an exclusive in Donetsk, go here))
I want to say a huge thank you to all the employees of Svetlana Barabash's studio. I've been repairing their clothes for many years. I advise all my friends. Always high-quality and good.