The clinic is excellent, everything goes quickly and efficiently, but the doctors' appointment after the examination is sometimes delayed for so long / all procedures are about 30 minutes, and the doctor's appointment is about 1.40 ... it's simple - for pensioners -this....
Хочется выразить огромную благодарность врачу Дастан Кайратовичу-специалист, знающий своё дело на отлично.на отлично.Всех земных благ ему,благодарности от клиентов.Я горда, что у нас есть такие специалисты, мастера своего дела.Офтальмология -это ювелирная работа,поэтому Д.К-ювелир высшего класса
Hello everyone!last week I had an operation to correct my vision, everything went well now my vision is almost 100%.the doctors are all good, experienced , polite .There is only one thing, but the operation itself costs 800 thousand. I chose the SmarSite method, they issued it in installments through Caspi, they also added their 17% on top.okay, everything went well , of course it's too late to say, but it turns out they don 't have the right to add their percentages there from above .So take a good look, demand that you are not added .I wanted to complain, but okay, because at the beginning when the contract was drawn up, I did not know about it (that they do not have % to add)
Super clinic, everything was told, checked, shown, it was not enough to talk to the doctor before the eye was instilled to tell what was bothering, the examination by the doctor and the conversation was only after, when I already felt bad (my head ached from the brightness, and I forgot my glasses) and still did not ask(
My son is 8 years old, they did a vision check. The staff is very nice, polite, everything is relatively fast. Although there are a lot of people in sight.
Well done. Everything is captured. We only go there . The approach to children is excellent. It 's a pity the barista is weak ... And baking is expensive
I came for a quota operation ... the diagnosis is retinal detachment ... I liked the level of staff and doctors
.. it is very different for the better from the average national level
A wonderful specialist! A very kind and likeable doctor. And this will greatly affect the decision to go for surgery. When you trust the attending physician from the very first seconds, then you can overcome fear. During the operation, he says everything clearly so that the patient does not panic, but understands what the doctor will do, what he is doing at the moment. Everything is very fast and painless. Gave me back 100% of my eyesight 😍
I did an excellent operation using smart technology, I see the very last line in the table, the next day I sat down to work on the computer, there are practically no restrictions. It doesn't hurt! Great, thanks!
I decided to undergo diagnostics in Astana Vision because they advertised a lot and left good reviews on social networks. But I didn't like everything. I left a form at the reception and was asked to sit. None of the employees approached me for 40 minutes (12.08.2023). To clarify the reason for the long wait, I began to ask the employees. And it turns out they put my form aside and forgot (08/12/2023). But then, of course, one of the employees quickly checked the device for everything. It was my turn to see the doctor, I had pterygium (a growth of meat). But for some reason the doctor wanted me to have an operation to correct my vision. It turns out that the correction operation costs 450 thousand, and the removal of pterygium is only 50 thousand. The question is asked, why should I impose another operation, when first of all I need to remove the growth. I left, saying that I would think about it. After some time, I called to make an appointment for the removal of pterygium, the call center said that the doctor would contact me himself. 2 weeks have passed, and I have not waited for a call. For myself, I concluded that I was only interested in the amount of the operation. Interestingly, if I signed up for a correction for half a million, I would also wait 2 weeks for a call from a doctor. No one from the clinic has called to this day.
Делали операцию бабушке. Вежливый и отзывчивый персонал начиная с call центра и заканчивая мед.персоналом. Наш врач Ания Бекбулатовна, огромное ей спасибо! Всё понятно и доступно объясняла, на все вопросы были даны подробные ответы. Есть все необходимое оборудование для диагностики проблем.
Very good doctors, all in order. The devices are modern and the staff is pleasant. The toilets are clean inside and there are coolers with water. On the ground floor there is a bar with coffee and snacks! The glasses were quickly made and easily picked up.
2 years ago I made a correction, up to 120% 👍👍👍Thank you for your service and professional work
Everything is at the highest level ⭐️⭐️⭐️⭐️⭐️
Specialists are professionals
I came to this clinic with dizziness and headaches, underwent a full examination, was told that my eyesight was good, my astegmatism was mixed and I was sent to a neurologist without prescribing anything for astegmatism. I went to other doctors, they examined me normally, prescribed glasses for astegmatism and second glasses for working at a computer, since it was impossible to do with glasses alone. Given that this clinic is most likely focused on operations, there is nothing to do with problems like mine
Passed the diagnosis, at the highest level👍
There were no queues and my eyes were shocked by the number of devices 😅
But now I know everything about my eyes 👀
The processes of both examination and vision correction operations are set up in a cool way. Quickly, everything is clear, high-quality. Thanks to this clinic, I can see with my own eyes)
It's hard to sign up. for the time that we need, it is busy, the time that is offered does not suit us. We spent an hour figuring out the time and didn't decide anything. make a schedule on the website that you can view and choose the right time and not depend on anyone and not play roulette. many clinics record online and there are no problems
Отличная клиника, все на высшем уровне, врачи профессионалы своего дела, персонал отличный вежливые, компетентные. Оборудование отличное, точно делают диагностику. Рекомендую не пожалеете.
Всем добрый день! Был приятно удивлен организацией приема и посещения клиники. Во первых просторный зал ожидания, несколько стоек для первичной регистрации, два этажа зал осмотра, мягкие кресла между осмотрами, особенно когда 40 минут ожидаешь после приема капель. В целом остался доволен сервисом, врачами и средним медицинским персоналом.
Очень слаженный коллектив, каждый знает своё дело. Тщательно проводят обследование и специалист даёт заключение о дальнейшем действий. Год назад мама делала операцию на один глаз и она осталось очень довольна. Спасибо всему коллективу.
So-so. Money is being rowed godlessly.
Guys, this is only vision correction, but not the treatment of vision problems such as laser coagulation and other things that are done in scientific clinics.
Keep this in mind, retinal detachment, cataracts are not treated here!!!
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Show business's response
Ерлан Ахметов
Level 11 Local Expert
August 17
My son had an operation. My eyesight was restored. The son is satisfied. Dad is happy. Everyone is happy, thank God. Yerkhan Zholumov, an employee, is also doing well. I came to Astana Vision because of him. I was satisfied. I have five children. I'll be back
Выражаю огромную благодарность Хирургу ТЕН Александру Игоревичу!!! Браво Александр Игоревич, низкий поклон Вам за проделанную операцию на мои оба глаза одновременно. Результат просто Супер!!! Я вижу мир в новом цвете, никаких осложнений. Чувствую себя комфортно, настроение солнечное, восприятие окружающего мира замечательное!!! Здоровья вам и благополучия! Также выражаю благодарность и признательность моему офтальмологу Шульженко Марине Ивановне за ее чуткое, доброе отношение к клиентам- пациентам. За ее профессионализм. Низкий поклон Вам и всего вам доброго и замечательного! ( Операцию мне сделали вчера-13.04.2022г) Да хранит Вас Бог!!! Теперь я приведу в Астана vision свою супругу. Я ей придал уверенность результатом операции на мои обе глаза. И буду всем рекомендовать эту клинику и этих замечательных профессионалов для корректировки зрения.
Тут отлично проверяют зрение, полная диагностика. За это и ценю их. Нужно заранее записываться на прием. Внутри чисто, уютно, медсестры и врачи вежливые.
We came by appointment, conduct a full examination quickly, efficiently, a doctor was assigned to each patient, as well as the doctor in the 13th office explained everything
Очень хорошая клиника. Врачи по уровню обслуживание и приветливости на самом высшем уровне. В планах также привести маму на лечение. Так радостно осознавать что в Казахстане есть такого уровня клиники!
Классная клиника, все вежливые , оборудование по последнему слову , все бы клиники такие были
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Show business's response
Гульмира Бекжанова
Level 12 Local Expert
April 19
We really liked it! Both service and consultation!
For 20 thousand tenge, you can undergo a full examination, and get a result and an appointment immediately!
Хорошее обслуживание.
Отличные специалисты по коррекции зрения.
Я доволен, что обратился к Ним!!!
отдельная благодарность Дание Кужахметовне, и девушке на ресепшне, которая "направила" меня именно к А. Дание К.
Персонал вежливый, обслуживание достойное. Логистика на высшем уровне. Объясняют на понятном простому человеку языке. Муж сделал операцию на глаз, доволен как слон. Рекомендую