The station is clean enough, there are various shops, there is a place to sit while waiting for the train, there is public wi-fi to which it was not possible to connect))). The staff is adequate, oddly enough, there were questions, everyone politely helps in solving, in general, it's great here. There is a toilet, if sooooo necessary, if not very, then it is better not to). In general, an ordinary average train station, if necessary, you can drive.
There are few seats at the station for 1 floor. In cafes, prices are expensive - a paper cup of tea is 990 tenge. The toilet is free of charge. It is convenient to go to any way to board the train. The scoreboard has a convenient timetable and train dispatch. The help desk works politely, it is explained in an accessible way. It is inconvenient and difficult to get up and down to the train station from the street with suitcases.
The train station, this is my meeting with Astana, back in 1994, therefore, It will always be retro for me,clean,cozy,plenty of space for convenient waiting for your flight,there are guys and girls to control,well done,you feel safe
I recently had a chance to use the services of Astana-1 railway station, and I want to share my experience. This railway station is one of the largest transport hubs in Kazakhstan, and it has both advantages and disadvantages.
### Advantages:
1. **Good location**: The train station is located in the city center, which makes it easily accessible to both locals and tourists. The station can be quickly reached by public transport or taxi.
2. **Infrastructure**: The station is equipped with everything necessary for comfortable waiting for trains. There are comfortable waiting rooms with a sufficient number of seats, which is especially important during peak hours.
3. **Cleanliness and order**: The station area and the interior are kept clean. The staff regularly cleans the waiting rooms, platforms and bathrooms, which creates a pleasant impression.
4. **Variety of services**: There are many shops, cafes and kiosks at the station where you can have a snack or buy necessary goods for the road. There are also ATMs and currency exchange offices, which is convenient for travelers.
5. **Information boards and announcements**: Information boards at the station are clear and informative, which helps you quickly navigate and find out up-to-date information about the arrival and departure of trains.
### Cons:
1. **Queues at the ticket offices**: One of the significant disadvantages of the station is long queues at the ticket offices. Despite the availability of ticket vending machines, many people prefer to buy tickets from cashiers, which leads to a crowd of people and a long wait.
2. **Overcrowding during rush hours**: The train station is often crowded, especially during rush hours and on public holidays. This creates discomfort for passengers, especially if they need to get somewhere urgently.
3. **Condition of some areas**: Some areas of the station, especially the platforms, look outdated and require repair. This applies to both the coverage and the general condition of the infrastructure.
4. **Lack of elevators and escalators**: The station is equipped with elevators and escalators, but their number is insufficient for such a large number of passengers. This makes travel especially difficult for people with disabilities and passengers with large luggage.
5. **Security**: Although security personnel and police are present at the station, insufficient monitoring of the situation can be noticed during peak hours. In some places, there are homeless people, which can cause discomfort to passengers.
### Conclusion:
Astana-1 railway Station has its pros and cons, just like any other major transport hub. Despite some disadvantages, it provides a decent level of service and comfort for passengers. I hope that the management of the station will take measures to improve conditions and eliminate existing problems, which will make your stay at the station even more pleasant and convenient.
It's a good train station. It is convenient to leave and arrive by public transport - many buses go from Astana 1 to different parts of Astana. Including route 10 to the airport.
The station is equipped with escalators - convenient.
There is a place to eat - there is plenty of room for food. The shops are different. Including souvenirs.
Parking is not complete.
I liked the shopping complex, everything is there , shops , communication salons , a children's amusement park. For those traveling further than Astana, I advise you to connect tele 2 or Beeline, he did not catch an Asset further than Karaganda and only earned it in Alma-Ata.
The train station is like a train station, as if from the past.
It was small, cramped, and crowded, but I liked the staff.
Keep in mind that latrines are regularly closed for twenty to twenty-five minutes to wash. On the second floor there are a couple of shops-stalls for buying buns or sandwiches, but no more.
Of the cons:
1) It is located twenty kilometers from the airport, the light is not close;
2) this leads to difficulties with logistics - due to traffic jams, you will even get to the airport by taxi for at least an hour, or even an hour and a half;
3) frequent delays of trains. A couple of days ago, the train to Pavlodar from Turkestan was delayed for two and a half hours. If you have a plane, it will cause big problems.
If the goal is to stay at the train station for a couple of hours, then it will do. More - it will be hard.
It is not a cozy train station, there is no free civil toilet. The toilet is only paid and this is the horror of milking the Capital. In terms of comfort, urbanism, design, and comfort, it is not impressive. There are exchange offices at very unfavorable prices, on the second floor in the new building you can find several food outlets that will suit you (fast food), taxi drivers who at fabulous prices try to take you like cheap on the square near the train station. Download the Yandex Taxi program in advance and use the comfort and reasonable prices so as not to get expensive with these station taxi drivers.
Our Astana is the most beautiful city! There is a very interesting Bayterek Museum of history!
There are many places in Astana! I like my theaters so cool. There are a lot of beautiful places in Kazakhstan! I advise everyone to visit!
Astana 1 Old railway Station is nice and warm! Beautiful, there are many seats, a good island with fast food delicious fast, a competition is running, convenient access to the train station
The old train station....Everything remains as it was when I was a child..The ticket offices work around the clock, they serve quickly, The only thing you don't like is when you have to run to the 2nd way, it's inconvenient until you crawl up these stairs with bags....
A very compact, cozy train station, not that the new station is huge, it's very difficult to navigate there, you can definitely miss the train....
I love coming to the good old Tselinograd train station....
The authentic Astana railway Station (formerly Tselinograd) is still important in the implementation of passenger and cargo transportation in the capital of Kazakhstan. It needs a good repair.
Goethe 1, isn't it a railway? it totally sucks for the metropolitan level and everything is running. You have very dangerous excolators and a very old sample! There are profile skirts on the sides, in the form of a rim and God forbid a child's foot gets stuck there! Tourism starts from the airport, railway and bus station, as well as in the theater with a tuathet with a wardrobe
A very comfortable station is relatively new, everything is nearby,I got off the train and went to the city,next to the bus station, the shopping center opposite and the mosque are five minutes away, everything is clear and simple, THEY knew how to build before, and at the new station such a madhouse everyone is in shock!!!
A branch of Hell on earth: it's stuffy, there's nowhere to sit, people sleep on chairs, on the floor, trains are late, which is why I don't get on the connecting train in the next city, handing over a ticket is another story, two windows are open, you can't wait for your turn, you couldn't hand over a ticket in electronic form, allegedly the train has already left the station, but nothing that is an hour late, it is unclear how to get out of Astana
You can sit and take a break from the road . On the stairs to the second floor there is a large layout of the map of Kazakhstan and all villages with a population of about 3-4 thousand are inscribed
The toilet is clean, the staff is polite, the repair is normal, excellent location, there are no Parking lots, there is a cafe but it is expensive, the platform needs to be cleaned of snow and ice.
The horror is the most terrible as with some other universe, the cafe was simply given into the hands of non-professionals. But this is still the capital, maybe you shouldn 't have been so ashamed . Everything is in disrepair. The air conditioners are not industrial but home-made, they hang well, it's funny, everything is dirty and dirty.
It's quite a good impression for a veteran train station. There are enough seats in the waiting room. The guards are watching. Catering feeds. Why 4 stars? Because it is possible to assimilate operational information on a loudspeaker if you turn on powerful intuition and a strong memory. This is Moscow, sorry, Astana!
Where the entrance is where the exit is clear, in general you will not get lost.
The toilets are terrible, dirty and the drain didn't work either..
There is nowhere to eat except the Coffee Room on the ground floor.. there is no coffee there, but as a cafe it is not bad.. on average, 3,000 thousand tenge and you are full.
Journalists write about the opening of new bus routes (Baige News), but they forget about the presence of two stations in Astana, and it's time to rename the old station after a worthy railwayman! As in Zhezkazgan - the announcement " Dear ladies and gentlemen, we are arriving at the airport of Zhezkazgan named after Beimbet Suleimenov!
Remove the barriers, don't you have enough money, parking in winter is always in the snow. Or you have closed the barriers so that parking lots are not cleaned, and this is your secret. Well, let it be your secret.
Repairs are needed, yes. As soon as they make it more comfortable. And honestly, I like the old train station more, it's more sincere somehow, even if the catering is cheaper or I didn't find it within walking distance
Не большой вокзал внутри, как кажется на первый взгляд до входа в него. Есть информационный стенд, а также информационное окно, куда можно обратиться с вопросом. Объявление о прибытии, задержания или убытия на русском и казахском языке. Поезд стоит не долго, 30 минут, после чего уезжает, ни кого не ждёт, строго по расписанию! Так что лучше приехать за 1 час до отправления.
The station is outdated... it does not cope with passenger traffic... one of the advantages...the final stop of many bus routes...
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Anonymous review
October 4, 2023
An old train station. Small, but everything is nearby. The cashier of domestic flights was arguing with someone. The cashier of international flights made a mistake in the ticket, check without leaving the checkout. In a souvenir shop, the seller tried to take more money than was on the price tag. At the entrance, the security staff shouted that it was not necessary to pull things out of their pockets, but just to pass. In general, the norms)
The very first gate to the capital.
Doors are uncomfortable on a frosty day. The arrival was unique. It's strange, how is it possible to arrive in Astana 1'5 later after Karaganda? For what? Did you drive all the way on time?
@KTZ? When the train is preparing to leave, it is strange that in the middle of the train in one car after the Shu station, the toilet stopped working, due to a breakdown of the drain system 🤣🤣🤣🤣🤣🤣🤣
Частые и долгие задержки поездов. От этого большое скопление людей и на всех не хватает сидячих мест. Пожилые люди, дети и др. вынуждены стоять стоя в ожидании своего поезда часами.
Подземный переход со стороны старой части вокзала ведущий на 2 и 3 пути затоплен тухлой водой, как бы даже не канализационной. Запах просто ужасный. Резиновые коврики учтиво брошенные на землю никак не помогают. Будьте уверены, начищенная из дома обувь будет изляпана этой самой жижей.
Проведите там Котырева Б.К. пусть посмотрит что там творится.
В общем не суйтесь в подземный переход со стороны старого вокзала. Не поленитесь пройти по надземному переходу через новыую часть вокзала.
The center of the universe, people are rolling down from all over the country, only to remove these hoarders, as they call themselves, they are yelling from all sides.
Вокзал снаружи лучше, чем внутри. Персонал ничего не знает, толком подсказать ничего не может. Про то что поезда в Казахстане регулярно или вернее сказать постоянно опаздывают -это отдельная история, жаль я ее не знала заранее. Скорый поезд Алма-Ата -Петропавловск опаздал в Астану на час, в Петропавловск мы прибыли с опазданием на 1 час 40 минут((( Туалеты на вокзале платные, старые обшарпанные, только бумажку дают, видимо за нее и берут 80 тенге. Кресла в зале ожидания тоже уставшие и расположены так, что табло ты никак не видешь, посмотреть изменения расписания можно только встав и пройдя до эскалатора.
So-so, the station is very old, there is little space, people have to stand. Dad once saw homeless people being chased from their seats, people are not comfortable, the guards notice them when people themselves begin to resent. The toilet is paid, but leaves much to be desired. What should I pay for? An urgent reconstruction of the building is most likely needed
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Дмитрий
Level 15 Local Expert
May 13
I really like this station. Everything is simple, clear and familiar. Convenient forecourt, hotels-catering of your choice. Exchangers are not very good.
Часто езжу в Астану. Так сложились обстоятельства, что поезд задержался в итоге на 1,5 часа и мы не успевали на другой поезд. НИ ОДИН СОТРУДНИК жд вокзала не помог решить вопрос людям попавшим в трудную жизненную ситуацию, ни в справочном, ни в кассе, ни старший по вокзалу.Мы иногородние, связи - нет, вай фай на вокзале не работает. Денег очень мало. Сообщили что в Петропавловске нам вернут деньги. Мы оформили возврат. Поехали на частнике,( которому огромная благодарность за доверие и помощь., особенно для пожилого человека) , в надежде расплатиться с ним в Петропавловске. Петропавловске нам сказали что деньги вернут в течении 6 месяцев.... С нами ехала пожилая женщина 62 года, с ней вообще плохо стало - как добираться??? Такой формализм встречаю впервые.... Разочарована.
There is no place to sit on the ground floor, there are a lot of people, everyone is standing. They do not announce which way the train will arrive. It's creepy