Askona
Business hours
Closed until 10:00
Directions
Gandliovy centr Oma
93 m
Information verified by owner
Similar places nearby
25 reviews
January 27
I am not satisfied with the operation of this store . 06.10.2024 according to the contract ✓rbWE -015808 we ordered a mattress and a bed from the store , we paid for the bed immediately ( since they said to pay for the mattress upon arrival ) , we promised to deliver it on time ( 25 working days ) , we even specially chose the material that is in stock , although initially we wanted a different one . As a result, I called there on 10/28/2024 and they assured me that there was still a lot of time and the bed would arrive (they didn't even bother to check the information right away), then I called there on 11/06/2024, and they told me that the bed hadn't even been manufactured in Russia and that the only thing they could offer was a discount on the pillow. After that, I went to the store and wanted to arrange discounts, but they refused me, they only offered a discount on a pillow. But after I promised that I would go to court, they provided a discount, because they are using a trick and their contract says that for each day of delay from the cost of 0.1%, and according to the law on the protection of rights, you will consume 1% and according to this law their contract clause is not legally binding. On 11/12/2024, a mattress and a base were delivered to me, one lamella was broken at the base, I immediately told the deliverymen about it, to which they told me to call the store, everything will be solved there, I did so. They immediately promised that everything would be replaced, but then they called and said we don't have one, we'll bring it right away as soon as it appears. As a result, it's 01/27/2025 and THEY'RE STILL CARRYING HER. When the bed was already delivered, it was around 11/25/2024. The customers did not know that I had been given a discount, I had to call the store and even they did not know, they all called someone, as a result, they cut it in half with grief, but there was a discount. Everything was fine until the moment of the order , everyone told how wonderful they were, and then when the shoals appeared , no one cared and shifted responsibility to each other. That's why I don't recommend this store.
See original · Русский
July 31, 2024
Polite sellers quickly picked up the right mattress, chose the most profitable promotion, handed it over - a pleasant gift. The quality of products and production is excellent!
See original · Русский
February 28, 2024
thank you so much for choosing the mattress to the managers. The staff is very polite. They helped me make a choice. I will definitely recommend the Ascona salon in the Carousel to everyone. I will definitely come for pillows and a blanket. The girls are just smart, real professionals
See original · Русский
1