Type of furniture:custom made for children's room, custom made for the living room, custom made for the bedroom, dressers, wardrobes, bedside tables, beds, loft furniture
Payment method:cash, payment by card, bank transfer
Initially, I left a very positive review, because I liked everything, both the consultation and the choice of products. BUT it turned out that the most interesting thing began from the moment the order was received. Firstly, the bed with a mattress worth 8000 BYN was not equipped with a control unit. Secondly, the second bed for my son came in pink instead of gray, and thirdly, the bedside table turned out to have a big scratch. The delights did not end there. They quickly changed only the expensive bed, they promised to solve the rest in a couple of weeks, but so far (it's been 4 weeks) I have never received a replacement bedside table or a bed of a different color. And how long to wait is not clear, you will have to constantly remind yourself of yourself to the head of the salon... In general, despite the good global name of the company, so far I have a solid negative.
I really liked the attitude of the staff! Clear answers have been received to all questions! I also want to note that you can not only see the furniture in stock, but also test it: sit, lie down. Thanks to this attitude and professionalism, we purchased a bed with a built-in Ergomotion kit, we were very satisfied and we are waiting for the earliest possible production. And I am sure that we will now be regular customers of this store! Thank you for the emotions you received!
I especially want to note the professionalism and customer orientation of the staff, I received great help in choosing, participation and ease of communication. Manager Julia just ❤️ also , the store often has excellent promotions and value offers .