It is unclear whether the queue in this bank is electronic or live. In the electronic queue, choose the currency exchange service for the convention, but after waiting 20 minutes you are told that it does not work and you had to choose the service Arrival at the checkout, the question why it does not work was answered by technical problems. The total Waiting time at the bank was one hour and thirteen minutes, I do not advise anyone to use the services of this bank. But if you come in, at least three times, ask the employee which service to choose and where the electronic queue operates, and where the live queue is, and so as not to waste time in vain.