1 star to the chief Vladislav. I always buy pixel liquids in this store. The sales girls are wonderful, they will always tell you something, advise you. But today I bought the liquid and immediately started pouring it into a new cartridge at the checkout. There was a burst jar, the liquid spilled. What should be done in this situation? The girl called Vladislav, told him to wait until tomorrow until they look at the cameras, send them to the marriage department, etc. I paid and it turns out the money was not immediately returned, they said to wait until tomorrow. I asked how else I could do without all these proceedings. The girl offered to pour it into another jar, I immediately agreed. And here 1.5p...I say, "What do you mean? Is it not given as a bonus? It's not my joint with a cracked butterfly, is it?" The girl called Vladislav, he told me to pay. 1.5 rubles. this is nonsense, I have money, but the principle itself...I didn't figure it out, it's also a stain on the store... but here it is...It's not pleasant...I immediately asked for a book of complaints, but the girl asked me not to write, because she would be responsible for everything. For her sake, I didn't take the book. VLADISLAV, SAY THANK YOU TO YOUR GIRLS! BUT YOU CAN'T DO THAT TO CUSTOMERS! OF COURSE, I WILL NOT SUBMIT ANYTHING ANYWHERE, ONCE AGAIN, THANKS TO YOUR STAFF!
Probably the only shop in Brest, where they give a day warranty on cartridges)) Vladislav is a very pleasant seller, he knows how to help with the choice, good luck to the guys!!!))!
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М
Марина
Level 4 Local Expert
January 25, 2024
There are a lot of defects, both from the evaporator and from the systems themselves. The owner claims that everything is of high quality and certified, and that he is responsible for it. But in fact, when you bring an obvious marriage, a person begins to behave as if this is not his problem!!
The attitude towards customers is terrible, they just want to rip off your money!! Of course, someone is not responsible for the quality!