Kind, friendly staff, came there as if to relatives)) and most importantly, Cleanliness at a high level, order, location. During the turnaround, people often visited there, if they did not book, it often happened that there were no places left
The worst hostel in bookings is one thing, the price in real life is another, and the management does not like criticism and insults in response, the walls are thin and noisy even when you live separately... I don't recommend it
Great Hostel! good price-quality ratio. I stayed in hostels several times while traveling around Kazakhstan. Comparing the conditions of Astana hostels (in those that I have visited) and medium-class mini-hotels (cost from 10,000 /day) I can recommend this Hostel, confidently saying that in Arzu Hostel you will get all the necessary conditions for a comfortable stay. Yes, it may not be perfect - maybe someone does not like a shared shower, or someone wants a TV above the bed when he is alone in a room for six - but I think that everything is just nuances, and most importantly - it's a pleasant homely atmosphere, clean bedrooms, showers and bathrooms, clean and fresh bed linen! I was quietly doing my work in the room or in the living room, I was pleasantly surprised by the quality of the food (food is not included in the price, but the food is not expensive).The owner of the hostel also said that the hostel was opened in an old building (1956 if I'm not mistaken), this is an architectural exhibit, and in very good condition, I especially liked the painting of the building. You drink tea in the kitchen in the morning, look out the window, and there is a small balcony with juicy cherry-colored wooden railings, bright pink walls - as if in Italy ...
Yes, Atyrau pleasantly surprised me, and pleasant memories remain from the Hostel! In general, stay and do not worry, you will definitely not go wrong with this hostel!
We stopped at this hostel for the night, everything is great! The receptionist is understanding and polite. You can drive the car into the yard and not worry about parking. Clean, cozy. There is everything you need. Refrigerators, kitchen, showers, several toilets. Inexpensive and just a fairy tale !
The location is not the worst to some extent the center. There are many cafes and bus stops nearby. Probably convenient for those who work nearby. There is a parking place
He's an arzu hostel.The horror!!!The Uzbek admin accused me of stealing the remote control from the conder, rummaged through my things while I was not at the hostel, after which I left.but this inadequate woman started to catch me on the street , came to another hostel , made a scandal , threatened the police .I called the hostess, everything is sad there too, the threat of the police and the security service :)))I'm shocked.