Salon cvetov i dekora Artishok
28 reviews
March 12
A great store for both flower bouquets and gift inspiration, I have been buying bouquets and gifts here for several years now. The staff is always friendly and has a very cool atmosphere, a large selection of products. The last thing I bought: a beautiful and fashionable vase for an expensive partner.
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1
June 4
I would like to express my deep gratitude to Artichoke and its team. Competent staff, talented florists and wonderful responsive specialists. We helped you figure out the difficult issue that arose and promptly place a wonderful order!!! Beautiful! Stylish! We were very satisfied) thank you very much!!!
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April 24
For several years I have been buying bouquets and gifts in this store. The store is, so to speak, proven! Yesterday was just the case when there was no time to look for a decent bouquet for the Anniversary and I knew where I would definitely buy a bouquet that everyone would like! There was such a gorgeous bouquet with peony-shaped roses on sale!
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March 18
A nice, pleasant store, I collected a bouquet for others, thanks to Yulia, the florist for her excellent work, professionalism and customer orientation
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May 12
I ordered Pinkie's bouquet online. The bouquet is beautiful, fragrant, the flowers are fresh, it is convenient to place an order, the courier delivered on time, the recipient is happy!
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October 11, 2024
A place where you are visually filled with beauty. Always trendy decor, aesthetic dishes and of course flowers, flowers, flowers.And there are also exciting and soulful master classes.🧡🌼🌾
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1
August 28, 2023
In this store, I always find a variety of beautiful colors of high quality. No holiday in our family can do without an Artichoke bouquet. I really like to order bouquets for the house, which delight the whole family with their beauty and aromas.
The store staff is always friendly and ready to help with the selection of a bouquet. They always try to match flowers to specific needs and preferences. Bouquets are always fresh and beautifully decorated, which makes them perfect for a gift. I highly recommend visiting this store if you are looking for beautiful flowers and excellent service!
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August 15, 2024
It's not the first time I've ordered bouquets from here, the quality is always on top! The staff are real masters of their craft, they will always prompt and advise you about bouquets and gifts. I am attaching a photo of the last ordered bouquet. I recommend it to everyone!
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1
July 18, 2024
Polite staff, beautifully pack a gift and flowers) stylish things for the interior))))))) there is no need to run anywhere near the house) and wilberis is nearby
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1
March 9, 2024
I ordered two bouquets on March 4 for March 8, placed the order physically while in the store, showing the administrator photos of bouquets from the site. There were 2 items in the order, one was supposed to be delivered to the specified address (from 8 to 11 in the morning), the second was left in the store for pickup (which I separately specified twice).
- The flowers that looked like daisies (anemones or something else, I don't know), because of which the bouquet was chosen, were in such a state as if a goat had previously dined with them (I attach a photo of them from the disassembled bouquet).
- Instead of delivering one bouquet, 2 arrived, which is why I had to change my plans, call a taxi and go to hand over the second one not as planned.
- Substitute flowers that are put in place of seasonal ones and the information about which I quote is 'on the website'. Yes, but I carried out the order not on the website, but on the spot, and this moment could quite be clarified and agreed on what would be replaced (on March 4, there was no queue and there was no emergency).
A little advice to you: in general, it is advisable to place information of this kind either directly in the product card, or create a separate section, but certainly not write about the composition of the bouquet in the 'delivery and payment' section ...
Well, actually what prompted me to write this review, namely, discussing the situation in the chat (the correspondence was conducted from the girl's account):
1) When asked about the confusion with delivery, I was told that in the city of avral and couriers can not cope. But that's what couriers have to do with it, the store employees give the bouquets to the delivery, so this is their mistake.
2) When asked what happened to the flowers-analogues of daisies, I was informed that today is 'not an ordinary day', March 8th! How this should affect the quality of the product, which was ordered 4 days before, especially ordered for the first half of the day, from 8 to 11 in the morning, is also not clear to me.
3) Perhaps the most important thing is that the dialogue was conducted not in the key of solving the problem, but in the key: Yes, yes, yes, congratulations, all the best to you, we screwed up there and also there, well, today is March 8, so we are forgiven, so sorry and ciao. March 8 is a day for the flower business that shows the competence and coherence of the team.
I am sorry that on a holiday I have to write such a review, but it is well deserved. I give 2 stars, because I have ordered bouquets from you more than once before and the impressions were good, but in the last 2 visits they have deteriorated.
P.S. Collage: Waiting/Reality
UPD: A screenshot of the store's representatives' response to Google reviews has also been added: Inappropriate sarcasm and absolutely no constructiveness and business-to-business conversation, an interesting policy of interaction with customers 🤦♂️
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January 19, 2024
A pleasant atmosphere, professionals in their field work, they will always help with the choice and do everything in the best possible way. There are also excellent master classes
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December 12, 2024
A great store. A huge selection of colors for every taste and color, and price, respectively.
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May 30
The best place of beauty! Excellent staff!
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January 21, 2024
It is clear that people love their work. A huge selection of colors and decor that you won't find in other stores.
And their master classes are just something with something♥️
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April 23, 2023
A gorgeous place, real experts will pick up a bouquet for every taste, you can also buy a lot of gifts and seasonal goods in the store
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1
October 2, 2024
The wonderful work of the Artichoke team, many thanks for the emotions of my dear person
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August 16, 2022
I was in this salon today. I liked everything. There is a lot of choice. A bouquet for every taste. Consultation at the level. The staff is attentive. The order was accepted from another country. They could even deliver it to the house. Thank you, you are the best.
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1
January 12
A disgusting dried bouquet for 103p with delivery. Everything looks terrible. There's only one thing in the picture, but they collect and bring the trash
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December 20, 2022
I love this place with all my heart. There's such an atmosphere there!
The best flowers and bouquets!
Favorite dishes and everything for comfort in the house are also there! I sincerely recommend it to everyone.
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1
September 3, 2021
Just an incredibly creative and atmospheric gift shop and all sorts of Designer things for your Interior! Here you will definitely find what you like! It is definitely recommended to visit.
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3
June 28, 2021
The refrigerator for flowers is not large, but everything you need is there. Most of all, it is worth visiting this store not even because of the flowers, but just to get aesthetic pleasure from the presented souvenirs, vases and much more.I guess if you just come to look, you will definitely want to buy something.
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3
December 30, 2022
A decent store, a decent choice, decent service!!! I highly recommend it!!!
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1
April 10, 2023
definitely a special place - I learned about it through the FLOWWOW app
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2
December 2, 2020
A great store! For my taste, the most decent in the city. The flowers are always fresh, the compositions are made with taste, the sellers are polite. Well done!!!
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5
1
March 2, 2022
I do not recommend buying from this store. They cheat, online managers do not know how to communicate with clients, they do not want to work.
They collect bouquets from cheap flowers, and not from those provided on the site with a certain amount. Even in appearance, it will not look like it. It's just a terrible job, where the director is looking.
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3
1
March 20, 2020
Great compositions. Very polite sellers, when I needed to take flowers a long distance, carefully packed them in a box with water.
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6
October 14, 2022
I am completely satisfied
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1
June 22, 2020
The most wonderful store!!!
Professionals in their field!!!!!
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