Art Samarqand
47 reviews
September 3
Nice hotel, delicious breakfasts. The most important thing is in the city center. The service is timely and high-quality. Thank you, we had a nice time. Special thanks to Shahzoda.
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1
September 3
A nice hotel. It is small but very comfortable. Clean and tidy. The rooms are not large but cozy. The staff is friendly... And it is located almost in the center of the city.
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1
September 3
Nice hotel, everything is clean. The staff are polite, we were met and escorted by an employee of Shahzoda, a very nice girl, who served us well.
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1
January 14
A wonderful hotel! Only positive impressions!
Spacious room with modern renovation and national motifs. Friendly staff, 24-hour reception. A great breakfast!
Yes, the location is not in the center, but it takes 7-8 minutes by taxi to the center.
There is a convenience store next to the hotel.
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3
August 14
The price is reasonable, the staff is gold, the bed is clean, the consultation is going to say that there is a place, in general, it is wonderful, the main thing is celandine. Some in other hotels
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1
August 23
The perfect value for money. Everything is wonderful, a large room and a huge bed, clean, high-quality linen.
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1
February 8
Nice cozy hotel , large clean rooms, good sound insulation, comfortable shower, comfortable beds. Well-developed infrastructure nearby, shops, bank, cafes, pharmacies. To the center by taxi 1.5 $
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1
June 18
A good hotel. I really liked the administrator Salim. Responsive. Yes, in fact, everyone there is responsive. If I go back to Samarkand, I will try to stay with them.
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1
March 6
My recent experience of staying at the Art Samarqand Hotel was something of a nightmare. Despite the fact that I had booked a small room with a large bed in advance, I was met by a receptionist who claimed that there was a misunderstanding with the service where I made the reservation and all the rooms were already occupied. I had no choice but to take an alternative room on the ground floor with three separate beds.
When I entered the room, I noticed that ants were running around on the bedside table next to the bed. Despite my message, the receptionist waved me off, saying that this was not a problem, and assured me that the staff would fix everything now. Unfortunately, the ant invasion turned out to be much more serious than I had anticipated; the room was infested with ants, which made my stay extremely unpleasant. Due to my busy schedule, I could not change the hotel and had to endure this unpleasant situation for 2 days.
In addition, the carpet in the room was terribly dirty, and the bed linen looked unwashed and unclean. It became obvious that the cleaning standards left much to be desired.
The breakfast experience was also depressing. The "restaurant" where breakfast was held was uncomfortably cold, which made it impossible to enjoy food in a calm environment. The breakfasts offered were meager and did not meet even the most basic expectations.
In conclusion, my stay at the Art Samarqand Hotel turned out to be a disappointment, marked by a low level of cleanliness, indifferent staff and poor quality of services. I strongly do not recommend choosing this hotel for potential guests in order to avoid the disappointments that I have encountered. Avoid the Art Samarqand Hotel at all costs.
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3
2
August 30
Great hotel I liked everything cool the receptionist is also polite Shahi
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2
May 25
Terrible wifi. The place is normal, close to the center. But when we were in 2024, there was a terrible repair of the road nearby, it was impossible to drive up by taxi. And they turned off the water and electricity for the whole day. And so - the hotel is normal
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1
May 20
Clean and tidy. An average breakfast.
Nice, polite staff.
Overall a good hotel.
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1
November 22
It's terrible, literally everything looks good from the outside, it's pretty shabby inside, smoky rooms, some didn't have bedside lamps, bare wires instead, for those who like to wake up from a cheerful discharge current 🤣
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August 24
We were well received by Samandar and Shahzoda, professionals in their field.
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2
October 19
Nice hotel, new furniture, helpful staff
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1
May 17
We used to stay at this hotel a lot. The last time we arrived, we were very disappointed. Since the renovation at the hotel leaves much to be desired.
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1
February 4
CONS The room is cold, the split system does not work, the bed is creaky, it is not possible to turn around the whole hotel hears.
The dirty shower water is barely leaving.
I couldn't connect WI-Fi to my phone.
The TV did not work, it works every other time, as soon as you call the administrator, he connects the smart TV, then it does not work in another way.
pluses
The staff is helpful and polite, the breakfast is excellent, but you need to come by 8:30
The water is constantly hot and the floor is warm only in the toilet near the pot.
conclusion
FOR SUCH A FEE AS WE PAID FOR THE NIGHT, of course it will go, but I wanted it better
After all, Samarkand is the second capital of Uzbekistan. But the service in hotels is not very good.
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2
1
June 17
The rooms are average, the air conditioning did not work, breakfast for three, the price is not expensive
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1
January 9, 2023
Совсем не советую здесь останавливаться. Холодильник в номере стоял как формальность , он не подключен и розетки рядом нет, в номере вообще было только две розетки , около кровати двуспальной кровати , в одну из них был подключен WF , два телефона по очереди заряжали в одной розетке , в эту же розетку и чайник подключался. Душ сломан , воду горячую и отопление отключали , дверные ручки на саморезах едва держатся , вся обстановка выглядит сильно изношенной . Халатов нет, тапки пришлось просить , по телевизору только местные каналы, телек обычный , не смарт . В общем , не советую , их условия не соответствуют той сумме , которую они берут за день прибывания .
2
2
September 15, 2021
Небольшой приятный отель, сетевой, недорогой, но современный. Свежий ремонт с изюминкой, новая мебель, чистые качественные матрасы, санузел с хорошей сантехникой. Отзывчивый персонал. Принесли холодильник по нашей просьбе) На завтрак шведский стол без изысков, но красивая подача, все свежее. Из минусов можно отметить расположение не в центре, вид из окна на жилой дом
2
August 12
The hotel is inexpensive. You can spend the night.
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1
October 14
I really liked this hotel. I invite you here too.
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2
September 30
Cleanliness and room repairs are not finished
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1
1
December 13, 2023
Pros: cozy, in the city center
Minus: it's cool in the room
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1
May 19, 2023
Приветливый персонал , чистые номера, завтрак включен в стоимость. К сожалению через букинг нельзя забронировать , но по телефону все решаемо.
2
July 29
Cozy hotel, top-level service 🔥🔥🔥
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1
August 25
The room is cleaned once in 5 days. Breakfast is so-so. But the room is clean
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1
August 26, 2021
Отличная гостиница
Чисто, аккуратно,оперативно
В 3 часа ночи дали вещи на стирку,в 8 утра уже готовые отдали)
Завтраки очень вкусные, особенно блинчики
4
April 18, 2020
Гостиница новая, но сервис, как и во всем Самарканде по сравнению с другими городами Узбекистана невысокого уровня. Промышленный город и этим всё сказано. По этому отелю, моего компаньона ночью покусали клопы (раздавил одного телом), собственно он и проснулся от этого, поменяли номер ( благо был один свободный), в другом номере не кусали, хотя сами понимаете не сразу заснули. При расчете за номер старший менеджер аж приехал в отель, и на вопрос о скидке (за неудобство, хотя и предыдущие гости могли завезти) начал нести чушь, что вообще мы вам дали два номера, мол россияне всегда чем-то недовольны, был груб и хамоват. Такое же мнение сложилось у гида и водителя. Не рекомендую этот отель из-за сервиса и отношения.
2
1
June 26, 2022
Хороший, чистый, уютный отель. Не первый раз останавливаюсь. Очень доброе отношение к гостям.
4
October 13
Well
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1
September 23, 2023
Идеалная парковка , благодарю хозяену
1
August 14, 2022
Просто отличный персонал, уютно и комфортно.
4
December 14, 2021
Я третий раз сюда приезжаю. Через дорогу напротив есть магазин. Там есть всё и он круглосуточный. Ходить далеко не надо.
3
November 21, 2023
Cool
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1
March 30, 2023
Все в норме
3
May 17, 2022
Хорошая гостиница
4
October 22, 2021
Хорошая уютная тёплая
3
May 5, 2022
Просто Супер
3
January 4, 2020
Если вам нравится закрытые места то это самое то, но при виде заляпанных и грязных флагах стало тошно
3
1
January 6, 2019
Отличный отель по доступной цене. Хорошее место расположение.
2
June 17, 2022
Сервис 0
3
1
November 8, 2019
Были проблемы с горячей водой. На второй день исправили. С сантехникой проблемы тоже были. Переночевать пойдет.
2
1
August 29, 2019
Отличный новый Отель
3
February 29, 2020
Хорошый отель
3
May 30, 2019
Норм гостиница
2
October 27, 2018
Отличный отель
3