Art Royal
65 reviews
September 29, 2024
A very good new hotel, but air conditioning system was not working. The railway road is close to the hotel and the sound of train disturbs sometimes while the windows are open.
February 6
A very good hotel, the only problem is the train passes near hotel and may wake you up while sleeping.
1
January 19
Its a good Hotel to stay for Tourists
1
December 26, 2024
Its nice hotel and friendly staff
1
December 29, 2024
Very great hotel
October 15, 2024
Positive:
1. Beautiful entrance group.
2. The rooms are clean, daily cleaning. 3. Separately, I would like to say about the breakfasts - the breakfasts are the decoration of this hotel, varied, delicious, we lived for 4 days and every day there was something new for breakfast, a large selection of dishes, the chefs are trying, they cook very tasty, thank them very much!
Minuses:
1. since the hotel is located next to the railway tracks, it happens that you wake up to the noise of the train and announcements through the loudspeaker, but these are the features of the hotel's location.
2. I draw the attention of the management that the cleaning staff needs to be informed that it is necessary to throw away only what is in the trash and obvious garbage. For 2 days in a row, they threw away the things I needed, which I did not think they would throw away, namely jars with my cosmetics, notes on A4 sheet. I approached the guys at the reception, asked them to tell them not to throw anything away - it was useless, either the guys did not pass it on to the cleaning staff, or the cleaning staff ignored these requests. By the end, I started hiding everything. In general, you need to work with the cleaning staff and explain that not everything needs to be thrown out.
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September 7, 2024
The hotel is new, some areas are still being completed. Breakfast is normal. It's a good price, but the disadvantages outweigh it.
The room is spacious and clean, but the layout is poor, for example, there was no table where to eat and work. The WiFi was working intermittently.
The shower was designed with a mistake, there is no slope for water — every time there is a real flood in the bathroom. Not just a puddle, but a couple of centimeters of standing water. The toilet was also stopped with an error, too low, knees at chest level.
All 4 nights there was no cold water, only boiling water. Even in the toilet. It is impossible to take a shower. The saddest thing in this situation is the lies of the staff, who promise that they will fix everything right now. The fact that the problem with water in the entire hotel, and not in my room, was found out only from the maid.
You can't pay with a card, you made a transfer to someone's card, they didn't give you a receipt. It came as a surprise, I will not be able to receive compensation for accommodation from the accounting department.
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2
November 26, 2024
A good hotel. Polite staff. Cleanliness - daily cleaning, change of bed linen and towels is also daily. The room has a refrigerator, air conditioning, kettle, dishes, large modern TV, but only via wifi, which is practically non-existent. Only during the day, and in the evening, when there are not enough guests in the rooms for video. It is located close to the airport and railway station, but far from the main attractions. The breakfasts are included and they are wonderful, varied (buffet).
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February 26
It's not a bad hotel. Friendly administrators. A great place to inspect real estate under construction.
The breakfast set includes a rich buffet with an intersection of European and national cuisines. Everything is delicious and satisfying!
We didn't have time to clean the room completely by the time we arrived, but we quickly completed everything upon request.
We helped organize the tour!
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October 29, 2024
I really liked the hotel! If you find fault, you can find nuances. But we enjoyed the rest, so we really liked everything. It's better to come to breakfast at eight zero, since by eight 30 there was almost no main meal. But we gorged on all sorts of snacks and freshly brewed coffee, the assortment is very large and there is a lot of food that is constantly being put in. The railway is really nearby, but it didn't bother me because I love the sound of trains, so I even opened the window at night. The rest turned out to be great! Thanks to the hotel.
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1
October 2, 2024
The hotel looks good. The 2-bed room is large and cozy. Not a bad repair. There is a refrigerator, a kettle, tea and coffee making facilities. But the water is just a problem. Only hot water flowed. I can't take a shower. They could not cope with this problem in any way. We were moved to another room. It was significantly smaller than the previous one. But there was water, really cool. We washed up somehow. Usually, in such unpleasant situations, they provide a better room. But that's not the way it's done in this hotel. Since we had an early check-out, we asked for a lunch box. However, instead of 4 pcs, only three were given out. It seems to be a trifle, but the impression of the hotel is spoiled.
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2
1
December 30, 2024
Clean, nice, cozy! The service is excellent! We cleaned every day, changed towels and all kinds of accessories. The room had a huge bed and a bathroom. The staff speaks Russian, Uzbek and English. Breakfast is a buffet.
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1
November 7, 2024
Nice hotel. Responsive staff. Excellent breakfast (buffet). Clean , linen change, cleaning, daily. Comfortable beds, kettle , cups, coffee, tea. Disposable shampoos gels toothbrushes paste. I recommend
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2
October 4, 2024
I personally liked everything, cleanliness and order. Breakfast buffet. The food is excellent, almost everything is there. Fruits, vegetables, dried fruits.
The rooms are clean and cozy. I recommend.
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January 22
The hotel is cozy, with cold water, as people say, there were no problems. But cleaning is a separate topic. The rooms have a kettle, drinking water, and bathroom amenities. But there are no bathrobes and slippers. The robe was fine, but the slippers could have been put down. The guys at the reception are friendly, speak several languages, the breakfasts are excellent, the price per room is affordable. The disadvantage is the rumble of trains and the hum of airplanes, because the proximity of the airport and the train station affects. And if you suddenly need a store or pharmacy, call a taxi, there is no such thing nearby.
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September 11, 2024
The location is not the best. It is far from the metro, it is impossible to cross the street, since traffic simply does not allow this to be done, and there is no traffic light for pedestrians. There are no cafes or shops nearby.
As for the hotel itself, it is in the process of renovation. There was no cold water in our room, only hot water. It is almost impossible to wash under it. Instead of a double bed, we got 2 single beds pushed together and a hole between them.
The breakfasts are good and delicious. However, they were always late with the submission. The staff is friendly, but they don't really try to help. You can exchange currency at the hotel, but the exchange rate is worse than at the bank.
Wi-Fi is not working well.
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2
1
October 22, 2024
Everything is fine! Nice, clean room, snow-white linen, comfortable mattress! The breakfast is hearty and varied! Plus, it is located next to the South Station
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January 12
The room was dirty and cold. There was no heating in the room, I had to constantly turn on the air conditioner, which heated and made noise at night. As a result, he dried the air and had a sore throat at the end of the trip. There are no windows in the room. The toilet brush is broken, without a handle, and the toilet is installed crookedly. There are cookies and a napkin left in the room after someone.
There were no slippers or a bathrobe. There are few outlets, a dirty mattress in someone's boogers.
Sauna and swimming pool for an additional fee per person per hour. The sauna is terrible, cold, there is little heat, there are no chairs to sit, the hammam does not work.
The breakfast was normal, there were a lot of people, the tables with food were half empty, everything was open, the assortment was not large.
Payment for the hotel is only in cash or by transfer, as their terminal allegedly does not work.You can hear the railway at night, you wake up from the noise
The bed wasn't made when we checked in
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2
1
January 27
Very cool. Clean, all the necessities are there. Polite staff. Closer to the airport and the railway station. + breakfast is also very tasty. The price is inadequate
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1
October 12, 2024
It's very bad.
1. The room was dirty, there are not enough accessories.
2. We checked in at one o'clock in the morning local time, there was no set of towels in the room. They asked for it at the reception. After half an hour, there is zero reaction. We called again, but they forgot about us. Five minutes later (35 minutes in total) they brought it.
3. Ventilation is constantly running in the rooms, which cannot be turned off, hence the noise and it is difficult to fall asleep
4. The split heating system does not work. At night it was +15 outside (it was +18 in our room). Dubak.
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2
February 14
The check-in room was dirty. They don't respond to requests in any way. The sound insulation leaves much to be desired, and the people in the other room can be heard perfectly. It is also worth mentioning that the cleaners never came by themselves, we had to ask them to come in and clean up, and they came every other time. Draining in the shower works disgusting. The location of the hotel is also unfortunate. Most of the staff do not understand Russian/English at all. The impressions of the hotel are disgusting, I do not advise anyone to check in here.
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February 11
Pros: close to the train station and airport. Good staff. The rest of the cons: very small rooms, very close to the train tracks. Far from cafes, shops. There are no private breakfasts.
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1
1
January 24
I really liked the hotel, everything is clean and comfortable, the breakfasts are very tasty, a large selection of dishes is prepared at home
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1
September 26, 2024
Great rooms. Excellent breakfast. Helpful staff. Poor ventilation in the toilet. The main problem is noise ( passing 70 m. Trains).
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October 6, 2024
First, they settled into a small stuffy room with a non-working air conditioner. After negotiations with respect, they changed the room to another one, which turned out to be more spacious and had something to breathe.
I would rate the first number 3 out of 5 (even if the problem with the air conditioner could be solved), the second one is a solid 5.
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2
August 23, 2024
I really liked this hotel, the rooms are new,large,the breakfast is wonderful,the boys are polite and friendly at the reception,the only drawback is that there is no pool, it is at the completion stage and there are no bathrobes, although it was written that the pool works and a bathrobe is provided, but otherwise everything is fine, I advise everyone👍
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1
September 17, 2024
Cozy hotel, standard breakfast. One of the disadvantages is poor noise insulation. The windows overlook the railway tracks, trains and announcements can be heard in the room. If you sleep in earplugs, then it is tolerable. The staff is friendly.
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January 10
I liked the hotel. The rooms are cozy and bright. The breakfasts are normal. Not far from the airport. The mattresses in the room are just fire!
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2
October 31, 2024
Unfortunately, I have to make such an assessment. I didn't expect it, of course. There is a kettle, but there is no outlet for it. There is a TV, but it is not connected to watch anything. There is no hot water. The room is dirty, with long female hair everywhere. I do not recommend it. And yes, there is also a wireless phone) I will attach a photo.
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1
September 2, 2024
A wonderful hotel. Convenient location. The staff is friendly and helps you navigate.
Waiting for the pool😅
Of the wishes, more weighty blankets, well, or so that you can take the second one easily.
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2
October 22, 2024
I stayed at this hotel for a week, I can safely call it "bad". I'll be brief.
Minuses:
1. Most of the staff, namely the female part of it, at the reception — allow rough treatment. They didn't even say goodbye at the eviction
2. Problems with the Internet, both mobile and Wi-Fi
3. The ventilation in the rooms does not work, the rooms stink from the restroom.
4. Problems with water, in order to use a comfortable water temperature, it was necessary to check the water several times a day. It was mostly boiling water
5. There is no swimming pool, spa, gym, although the description of the hotel has it all. They say it's supposedly under repair. But the renovation has been going on since the summer.
6. Payment in cash only.
Positive:
1. Good breakfasts, but by 8 a.m. the main dishes are already empty. There is no replenishment.
I strongly do not recommend this hotel. The price does not match the quality. A complete deception 🤥
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1
December 10, 2024
The number did not match,
Replaced with the worst,
I will never come to you again and I will tell everyone, do not fall for the tricks of changing the number.
You should be ashamed of yourself dear ones at the reception
There is one thing on the booking, but in fact another.
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January 14
Thank you very much to the hotel and staff. The breakfasts are very tasty. Cozy and very clean
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November 2, 2024
A cheap local hotel with flies and unmade rooms. The staff are friendly, but the rooms are tiny, however, considering the price, it is quite justified. the breakfasts are normal
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August 28, 2024
The hotel has just opened, it looks pretentious, but all the jambs of opening are inherent, and Wi-Fi does not catch well everywhere yet, I think they will work a lot, debug, fix. Everything is compensated by the price, now the price is very tasty!
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November 8, 2024
They require a registry office, although the law does not require this.
The conder was working incorrectly, warming instead of cooling.
There is also a railway station nearby, the corresponding noise.
The breakfast is great, the best.
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1
January 15
The hotel is definitely worth the money. Everything is clean, but the carpet is heavily padded everywhere. The airport is 5 minutes away by taxi. The breakfast is very good.
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November 21, 2024
I was in Tashkent on business, spent the night at this hotel. Very clean and cozy, I liked it
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January 25
The service is top notch, the rooms are clean, the staff is friendly, I recommend it!
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January 28
The hotel is very cozy and comfortable. The service is excellent. I can tell you for SURE
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March 1
The hotel is new, the breakfast is also very good, I recommend it, the price is also very affordable
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December 2, 2024
The first night everything was fine, but the second night for some reason the hot water from the cold tap was running, the TV showed the first night well and the second night did not show, but there is a plus the breakfasts are excellent, there are no words, the service is good, the staff is excellent polite, the hotel is excellent
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January 20
A great hotel with a good breakfast and a convenient location.
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January 6
Great hotel, clean, beautiful, very polite staff
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October 23, 2024
For this money, the top. It is very convenient for accessibility to the south station
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January 5
Nice hotel, lovely and helpful staff, we are satisfied 🥰
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1
February 13
A strange hotel, we booked a room with my son through the website on a daily basis.Ru, we arrived tired in the evening. At the reception, the guy started asking for the registration stamp from the registry office. As a result, I had to rent an apartment from an adequate owner. And I would like to say to such hotels: - if you work in the hotel business, focus on guests from abroad, and do not impose your own traditions that are unacceptable to tourists. I do not recommend this hotel.
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January 16
It is well located near the train station and the airport is not far away, I advise everyone.
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December 27, 2024
It's clean, the staff speaks Russian. They don't take tips. The room is clean. There was a problem with the shower, the drain was clogged.
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January 19
The hotel is good, the only food needs to be improved a little. The Internet quality is also poor.
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