if you had to contact the Bureau, then I sympathize with you.
I couldn't get a CTP policy for a whole month. various errors came out. and every time I was sent somewhere. to the police, the migration officer, the passport office. without a proper explanation of the reasons.
The only effective method is to come to the bureau in person.
Also to help: extension number 108. otherwise, you will not be able to get through.
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Всеволод Ж.
Level 12 Local Expert
November 26, 2018
Удобный офис. Очень грамотные и дружелюбные сотрудники