Everything is ruined. The hotel is cool. The cost of nn is very high. We were with 2 children. The evening animation is cool, but the daytime one suffers, they try to sell pictures for children for 5 green ones, then they give medals for them, it's a shame for others. But everything seems to be on. It's kind of petty.
Room cleaning needs to be improved. During the 7 days of stay, cleaning was carried out 2 times and then after a claim and a request for a refund. The cleaning was carried out formally. The women who clean have set up a smoking room on the 3rd floor. It was impossible to breathe in the corridor(((
I liked everything, starting with the check-in.
There was a lot of food and everything was very tasty, there were a lot of ice cream and different flavors.
Dirty room! Everything is covered in construction dust! At the reception, they asked to clean the room three times, and the maid was also shown all the dirt and dust. Well, that's it. I had to wipe all the dust with wet wipes myself, and even from the hangers!!!! The mood was certainly spoiled. We are not the only ones who complained about dirty rooms. The hotel positions itself as a 5*, but in fact the golden four. Ew! Ew!Fuuuu!!!
The hotel is strange because it is positioned as a family, but the music is very loud until 11 pm, so it's hard for children to fall asleep. there is no sound insulation at all. the staff tries hard, generally friendly. the food is delicious (I'm not pretentious about food).
There is almost no children's animation, the room cleaning is disgusting, the room was more or less cleaned, the balcony was not touched, for 1 day I hung a sign after the day child's sleep, please clean the room, the room was not cleaned, just the taboo was hung on "do not disturb", in the dining room there is a full house of people, as if they are not fed here anywhere at all! Adult animation in the afternoon for an hour and in the evening after 22 :00. Initially, she asked to move into a quiet room, settled under the stage, the child did not sleep at all for 2 days, asked to be urgently relocated in the evening on day 2, they said in the morning, after the angry husband came to the reception, they moved immediately to a room where there is a balcony and quiet, carpets and not cold tiles, which by the way also didn't wash much in 2 days..
The choice of food is good, they are fed fastly, here and there, and of course in the dining room. A huge selection of baked goods, pastries, everything is very tasty, thank you. When moving to the old room, I forgot the money in the closet, hid it so that I didn't find it myself and forgot because I was running away to rock the child to the beach, where I couldn't hear the music, while my husband was packing bags and moving to a new room. We remembered about the money left in the morning, although in the evening we put the phone in a new number, but we turned it off, since the child finally just fell asleep (they called to say that we left the money), in the morning we went to the reception, the money was returned by the head of security, for which we thank him very much! We will look at the minuses and pluses equally, we will not come here anymore.
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Юля бурнашева
Level 4 Local Expert
August 6, 2021
We were in 2020. We liked everything) we didn't go hungry))) the child liked everything...If it works out, we'll go there again
This ea hotel does not pull 5 times, 4 is a stretch, there is no food, there was no meat for 10 days, fish is fried by cooking, cooks without gloves. There is a stink of sewage at the reception . Room service is available at the hotel ushatany , 700 meters to the sea to go. The audibility in the rooms is terrible, you can even hear the toilet being flushed. I do not advise you to go to this place.
Paid WiFi, small area. Nice rooms, renovated, but some without balconies. The concept of the hotel is modest. The contingent is pensioners and married couples. Lots of kids.
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Anonymous review
May 14, 2019
I liked everything very much, good animators, we came to rest and had a great rest!!!!!!!!!!
The hotel could claim 4-5 stars if it had free Wi-Fi, good animation and delicious food.... Alas, we were disappointed, the young man was poisoned... Meat!!! And also, regarding additional services, such as a photo for $ 5 per photo, it's easier to ask someone to take a picture. Too expensive photos are coming out, they are sorry....
We rested from 12.10.18 for ten days. The beach sucks, Wi-Fi is paid and about nothing. The food was fine, the rooms were so-so (although they were constantly cleaned) . There is no animation, but the free swill is local, there are a lot of people for free, even in off-season. Some are Russians , and in the neighboring hotel, where there are foreign citizens, there is heaven and earth.
In the hookah bar on the territory of the hotel, the owner says one price and then considers it too high, when they paid for it, he stopped serving at all, so the hookah was bitter, thus I do not recommend it
We liked everything. The kids' club is good. I put a four because room cleaning was sometimes
produced somehow. After the complaint, everything got better.