Good evening.Unpleasant impressions remained today on 10/15/2020 after the appointment for the examination.I was at your reception a year ago, I liked everything.But I think your employees at registration need to be more competent in their duties.The phrase "I told you so" is not entirely appropriate in the service industry, especially if it is repeated several times in a 3-minute conversation.The client needs to orient himself in the time of reception at least.It seems that your clinic is not familiar with the practice of "secret client".I hope my feedback will be useful to you.
I visited a "cosmetologist" at this clinic. Unfortunately, I don't remember my full name, I was interested in how to remove nasolabial wrinkles. The reception really lasted 3 minutes, there was NO examination at all (I was sitting on a chair next to it), the "cosmetologist" did not even turn my face to the light. I would like some recommendations, tips, to learn at least some information about my skin. During the consultation, if you can call it that, she was constantly looking at the computer!!! Ow...I'm at the cosmetologist-you have to look at the face, at the face. I asked the questions myself, which began: "Maybe it's better for me....". I realized that I did not know what to ask. And, in general, I have to ask or they have to tell me everything and advise me. I didn't want to pay for the "air" at all (I can't call my visit any other way), but I thought that the police would be called. I paid money for the word "Steel s"-it's a drug and that's it... I came out and realized that I definitely would not come there to do any injections. A nightmare! Management is your money, your reputation. One consultation and you lose a client! Pay attention to how the cosmetologist conducts the "consultation".
Good afternoon!
I would like to express my gratitude to the staff of the Archimedes Medical Center. For the sensitivity to clients and patience - to the Administrators of the center. To the doctors of the women's clinic for the confidence that when you come to the appointment, you will receive professional advice and high-level service.
Removed moles. Nevi. They began to grow. They were quite large, like warts.Thank you so much... a wonderful cosmetologist. Okuneva Svetlana Yakovlevna. Everything has healed without a trace!!!!!!
Thank you.
I was at a gynecologist's appointment, the attitude is good, a pleasant team explained everything, gave advice, a reasonable price
I really liked it, thanks for the work
Polite staff, clean, tidy. 4 stars for a long wait, once I sat and waited for an appointment for 20 minutes, although I had to write it down in advance.
Valkovskaya made an appointment with a neurologist. When I came, it turns out that I was booked to a completely different doctor! It was no longer possible to reschedule for another day. The staff assured me that I did not tell which doctor I wanted to see instead of apologizing for my mistake!
Hello, I was at the Archimedes clinic with a neurologist and an endocrinologist. I liked everything very much. Thank you for the attentive attitude and treatment.
A good medical center, but there are always difficulties with registration. as such, an online recording is just a callback request that you can wait for hours. Very often, it is also impossible to make an appointment by phone. strange attitude towards customers
See original
3
Show business's response
С
Стася
Level 10 Local Expert
October 27, 2021
I was once with a child for a heart ultrasound. I liked everything. The doctor did an ultrasound and explained everything in detail. Polite staff.
Last year I had a consultation with a cosmetologist, I wanted to learn about the procedure of laser facial rejuvenation. The appointment was divided for 4 minutes, the doctor did not examine the skin of the face. As a result, I still did not understand what was shown
I was completely disappointed, the boorish attitude at the reception, recorded at the wrong time, wasted my time coming from another city. They said the doctor would not accept, canceled appointments with other doctors, there is no longer a foot
Normal clinic prices are also normal, no more expensive than in a diagnostic center.
See original
Show business's response
Админ М.
Level 6 Local Expert
December 10, 2020
09.12.2020 There is a mask mode in the city. No remarks are made to visitors entering and staying without masks. In addition, the administrator does not wear a mask correctly at the entrance - the nose is open. Is this a concern for the health of visitors?
We've had examinations a couple of times. Fast, high-quality, the price is average in the market. At the very least, they forgot to take the money at all, they had to return to pay for the services.)
Hello, I was at a urologist's appointment, in three minutes of admission the urologist looked only at my tests and did not even prescribe treatment, in the end he only reread the diagnosis from the paper that I brought him and took 15.37 bel.rubles for the appointment. Another divorce for money.
Here you can conduct an examination of your body. Everything is fine, the qualification level of the staff is at the proper level. But for a fee or under insurance.