I really liked the fast and clear service. I would like to express my deep gratitude to Margarita, Svetlana and Nikita. Everything is fast, without delay, always in touch, the rapid response team) very friendly and responsible. It was a pleasure to do business. Thank you very much. I recommend it!
We took the car 2 times. Payment in any way - even in cash, even by card. The prices are very pleasant.
Cars are given out clean, only from the sink, with gasoline not at zero. They warn you in advance that you need to return the washed one or pay for the sink.
They ask to take photos and videos of the condition themselves, so that later there would be no questions about scratches, etc.
Everything is on time, fast, pleasant. Always in touch in vacap: they asked about parking and small things, they always answer quickly.
The first time our car got something wrong, so they took us quickly off the highway, brought us to the office and gave us another car, higher by 2 classes, apologized and everything was done promptly.
In general, everything is clear and pleasant! I recommend it!
I do not recommend it.
Be sure to take a photo or video.
They are trying to withdraw money from people for invented scratches. We had a video, they didn't work out. A nice woman answered the phone, and another terrible woman gave out the car. We were shocked!
I do not recommend it, cons:
1. they gave out another car (not the one that was booked)
2. they gave out a scratched car
3. When returning, they tried to blame us for the fact that we made the scratches. We managed to convince the receptionist that the scratches are old, only thanks to the photos taken in advance. the receptionist took our phone with a photo, hung around the car and tried to accuse.
4. they charged 9 euros for washing the car, although the car was washed by us in advance (apparently because it did not work out to remove for "scratches")
5. the general impression is "negative" the employee (by the way, Russian) said: "okay, I was going to paint the wing anyway, so I forgive you"
6. the rental price included insurance: "casco" and "CTP", which makes the claims even more unfounded.
I'm probably one of Werty's longest-serving customers. And probably the fact that I've been filming with them for a long time speaks to my trust. I filmed for a long time (3-6 months) three times in Cyprus (Limassol) when I first moved (nissan note,suzuki alto). Very high-quality service, pleasant friendly people. The cars are clean, there has never been a single technical problem, I drove calmly and for long distances.
They respond quickly to messages, and are always ready to adjust according to the date / time and place of transfer of money / car. Moreover, the guys gave good advice on both local traffic and cars. As a result, I bought the same car that I drove from Werty.
I highly recommend it, guys are super! I give all my friends their contacts (bonus- they speak Russian, and you can discuss everything online in WhatsApp).
Victoria
We took a car on May 29, 2019 for a day. We found a car very quickly without any problems. We enjoyed the conversation. The employee of the company speaks Russian, explained everything perfectly. Everyone looked at what they wanted. Thanks!!!!
I didn't like it at all. They gave the wrong car that they had booked without warning about it in advance. Suzuki Swift was booked, Nissan Mark was given. They took the same amount of money. The music in the car didn't work at all. We got to a scratch almost on the bottom...but in the end they refused. Take pictures of the micro!!!! From all sides and even from below. The car is clean. But it's dirty for Cyprus! That's what they say when handing over a car! When they gave the car away, they charged € 9 for the sink, although it didn't get dirty much in 5 days. In general, I do not recommend it.
This is not the first time we have rented a car from this company. The service is as always at the highest level.
There are no deposits or extras on cars of our class. payments
The car is in excellent condition on the machine and with working air conditioning.
We took a ride through almost all the famous places in Cyprus. We were satisfied. Thank you for the excellent and prompt work.
This is the best car rental company in Cyprus. The rental conditions, the quality and condition of the cars, the attitude of the staff - everything is at the highest level. There is something to compare it with... By contacting this company, you can be sure that your vacation will pass without problems and hassle. Many thanks to the staff, especially Narek Tumanyan, as well as to the head of the company, for the excellent car, support on all issues and kind attitude to customers.