I was very satisfied, I rented a Mini Countryman - a cheerful, wind-up car outside and comfortable inside - comfortable seats, plenty of space. The car is in excellent condition! I was pleased with the projection display and cruise control.
In general, excellent service, everything is fast, understandable, the manager explained the basic rules of behavior on the road) The wide possibilities of paying rent were a big plus.
Many thanks to Friendly cars! Only pleasant rental impressions, the car is almost new, clean, well-groomed, there were minor flaws in the paintwork, but everything was fixed, there were no problems with the return. Special thanks for the child safety seat, the child was in comfort! I liked the flexible approach and attentive attitude of Andrey's manager when working with clients! During the rental, nature "raged", rainy weather flooded the roads, we needed to return the car in another emirate, Andrey contacted us, instructed us, rescheduled the time and place of return (took the car on his own) which was very convenient for us! Thank you for your good work and high-quality service!
In May, I rented a car through friendly cars and was very satisfied! The booking process was fast and convenient. The car was delivered directly to Dubai airport. The staff were friendly and professional, and the registration and return of the car took a minimum of time. The car was in excellent condition, clean and refueled. No hidden fees or unpleasant surprises. I definitely recommend this service and plan to contact them again.
I took a Volkswagen Passat 2023, they delivered it to the hotel in Abu Dhabi, a clean, beautiful car, the guy who handed over the car explained everything clearly: without a deposit, the nuances of local driving, which fines most often come to renters, answered all questions, thanks to Maxim.
The car is super, the family got in with 3 suitcases and a stroller easily.
I returned the car in Dubai, got a little lost on the way to the office, because Google led the wrong way, the guys got their bearings quickly. There were no problems when handing over the car, I only paid for the gas tank, because there was no time to refuel on the way back.
For payment, both dirhams and rubles.
Respect, I'll be back, but for the sports car.
I took a car in the UAE for the first time. I was satisfied. Excellent service and accessibility. We need international rights. Advance payment in rubles, choosing a set of necessary services on the site, you immediately receive a fixed cost. The manager immediately gets in touch and explains further actions, everything is simple. You take a car, all the main points are clearly explained to you by a Russian person. You pay the balance in $ or in dirhams. I did everything clearly without unnecessary words and time spent. I took a car without a deposit, with a super hard hat and a child safety seat. The condition of the car is without any complaints. The car was returned at the airport, the receptionist did not have time at the appointed time. Nevertheless, it didn't cause me any problems, everything was solved remotely. I left the car, took a video of the condition (for myself), left the keys inside and that's it. Communication with the manager is 24/7 operational.
You need to keep in mind:
1. Without a deposit, it does not mean that you do not remain in debt. You sign a franchise, then pay off debts for fines, Salikas, car wash in mother Russia (by the way, you can also use rubles). If you refuse to pay, your debts will be collected from you in the Russian Federation anyway.
2. You will have to pay 75 dirhams for car washing if you have not washed the car for delivery, even if you do not particularly need a car wash - I do not consider this a disadvantage.
3. Saliki - I rolled 150 dirhams in a week. And this is with not too active driving.
4. Parking is paid. It is necessary to pay for the planned parking time in advance. In fact, I did not pay everywhere - there are no fines. It is convenient to use a Null card to pay for parking, buy it at the metro station. The cost of parking is on average 5 dirhams per 2 hours.
I rented a car for 10 days. They were given out to Dubai airport, picked up in Abu Dhabi (none of the distributors had such an opportunity for my dates). So special thanks to the guys for helping to realize the wish to move to 3 emirates. From the moment of booking the car to the delivery, everything was comfortable and friendly. Everything is clear on time, too, we agreed on 9.00 and by this time we were met by a representative. He told me, showed me, reminded me of the rules, explained what to do in what situations, and what not to do and what will happen for it. Followed the rules, had no problems) According to the car, there are slightly ambiguous feelings about the replacement. I booked the baby, but according to those.for reasons of its own, it had to be replaced with a larger model, a higher class. It seemed good, but parking was sometimes difficult... moreover, the car has no camera, no parking sensors. The car was making strange noises, but this is probably the norm for it. She ran 44 thousand km, quite a bit for a rental car. Everything in the cabin is clean, odorless, everything is working. We were lucky to find a phone holder in the salon, it helped a lot. The Russian radio wave was set up - also a plus) At the time of delivery, as discussed, the costs for washing, fuel, toll roads were billed separately.
I think we will contact you again, I liked everything. Thank you🩷
I used the services of this company in March. In general, only positive impressions, when issuing a car, everything was told, shown, offered tea, coffee and even computer games to my son! Guys, they speak Russian.
I took a car without collateral. When handing over the car, it was accepted quickly. The car is in good condition, with low mileage.
I can recommend, and I will continue to use the services of this company myself.
I rented a Nissan Sunny in August 2024. The car is in excellent condition, Russian-speaking agents drove to the hotel at the appointed time. They explained everything and talked about the nuances of driving in the UAE. I took it without a deposit for cash. They charge in dollars and dirhams.
In order to avoid misunderstandings, I videotaped all the scratches in front of the armor, but they don't focus on it if everything is in order.
75 dirhams are charged for the sink. They bring it with a full tank, and you return it with a full tank or pay extra. Well, toll roads are also paid upon delivery.
I am very satisfied with the service and the car, it is absolutely necessary in the summer!
Excellent service. Excellent service!
There is a lot of choice of cars, all cars are clean and tidy. The company provides various payment methods, managers explain everything perfectly, make concessions, and are constantly in touch. Recommend 👍🏻
Many thanks to Friendly Cars. They had read about non-refundable deposits from other companies on the Internet and therefore it was a priority to book a car without a deposit. We rented a Mazda 6, the car is in very good condition, all the jambs were fixed at the very beginning, there were no complaints. Also, many thanks to manager Andrey, he was always in touch. Special thanks for taking the car to the airport and picking it up there. Definitely, if we return to Dubai, we will contact here again 😊
We took a car in Dubai for 8 days, chose Elantra, warned in advance that there would be an MG GT.
In my opinion, this is OK, cars are almost of the same class, other offices in Dubai are similarly full of "Chinese".
Everything went without problems, the car was delivered to the hotel and then picked up at the scheduled time.
The staff speaks Russian, and they are ready to answer all questions about insurance, parking, toll roads and fines (by the way, on the day of completion of the lease, they sent a printout of write-offs for toll roads).
The car itself was very fresh, clean, and the tank was full (other companies in Dubai used to give out cars with a gas station light on).
One of the key advantages is the ability to pay with a MIR card or via SBP to Russian banks.
We took a Mercedes car from this company, we were very satisfied with the provision of the service. The representative provided the car very timely, the car was in excellent condition, did not let us down during the rental period, we took the car for 14 days. The guys generally work great in the company, they are always in touch. Everything was fine, in the future we will rent a car, only from this company. Thank you for the excellent service. Prosperity and success of your company.
I liked the company, I recommend it.They immediately explained where to go. The place is good, tea,coffee, comfortable sofas.We made it out quickly, the car is clean. They immediately explained all the nuances of the rules and penalties. The guys, including Russian speakers, which is of course convenient for those who do not understand English well) A good car park, we will definitely contact you again!
In general, everything is fine. There was no deposit, the car is almost new. Always in touch. It can be recommended. But..... three points, just to keep you informed when you rent:
1. The deductible is $ 300. That is, if there is a major accident, ok.... You'll pay. But if it's a scratch from someone who opened the door too wide? In general, a full hard hat, so ... advertising
2. About the lack of a deposit - in fact, it's also nonsense. You sign an agreement that if you refuse to pay (for example, the same franchise), then the 3rd person reimburses the distributor for the costs, but this third person will shake everything off you like a stick.
3. When handing over the car, the number of salik was verbally announced and they wanted to take 75 AED for the car wash. The car was certainly not in its original form, but it did not objectively require washing either. Did an employee want tea? It's a little strange in general
I rented a car twice, the choice was on the recommendation of an acquaintance. Now I recommend this company myself.
The staff, including Russian-speaking; rental payments and deposits were made in cash in dirhams, it is convenient that you do not need to link to certain bank cards; Provided a booster for the child, repeated the basic rules that do not need to be violated, and so on. nuances about parking and refueling. The car was delivered to the agreed place and according to its destination, representatives of the company took the car without us, by agreement from the hotel parking lot. The minimum deposit takes into account possible travel through Salik, and so on. car transfer, car wash and refueling if necessary.
The refund of the remaining deposit was made within a month, as agreed, in rubles on the savings card.
We have the most comfortable impressions of working with the company.
Excellent service and communication with the client. I took a car (Nissan Sunny) day in Abu Dhabi, delivered in 2 hours from Dubai. All conditions were explained in advance, before registration. At the end of the lease, the payment for a car wash is 75 dirhams and travel on toll roads. Very competent and polite communication, Russian-speaking employees, respond quickly in votse. I highly recommend these guys! Thanks a lot for the service.
A good car park, I took an almost new car. The work of Andrey's employee is 5. An excellent approach when interacting with clients. I had an unpleasant situation due to the fault of the aggregator through which I ordered. In a short time, we offered several options, and, as a result, the issue was resolved. There were no delays in receiving and handing over the car, everything was done promptly. I will order more. MG FX5 car rental.
I ordered a car for the first time. They were delivered to the hotel and picked up on their own. All the nuances were explained in clear language. Rent without a deposit, which is very convenient. I paid with an UP card. Great company, I recommend it to everyone, and I will definitely talk to you next time. Good luck!
Everything is fine! I was looking for an inexpensive car for 3-4 days, without collateral. The car is in excellent condition, small chips / flaws fix everything, no problems have arisen. They answer all questions before the trip, plus kindly tell all about the nuances in the UAE, parking, fines, toll roads. Always in touch.
Regarding the "no deposit" - signed an addendum.the agreement where I give my consent, in case of claims against me, the rental company applies to 3 persons to recover the amount of the claim from me, in case of my refusal to voluntarily compensate for expenses.
We also booked two child seats, provided a choice of an armchair and a booster, in excellent condition.
I picked up the car myself from the office, they are not close, but it is easy to find. Coffee and water are served in the office)
Next time, I will definitely use the company's services.
I have been using the services of the guys for 2.5 years, because I constantly come on business trips to Dubai. During this period, the company has never failed, always adequate are valuable, prompt selection of a car (of any class). And now you can also rent a car without a deposit))
I recommend it to everyone!!!
I am grateful to Frendly Cars for the excellent service. Everything was clear and on time. A high level of trust in the client and information support, all at the highest level. The car is in excellent condition.
We rented a car for a few days in Abu Dhabi. I liked everything, The car is clean and well maintained. No deposit required. The guys did well, they told me everything when handing over, suggested what nuances when driving in this emirate, regarding traffic regulations, they were always in touch. I recommend
I want to say a big thank you for renting a car. I took a VW PASSAT. I rate the work of Friendly Cars employees perfectly, the guys are customer-oriented, they easily went to a meeting on emerging issues and tasks. Thanks for the work.
I took a Toyota Corolla car for 4 days. The car matches the photo. Company representative Andrey drew attention to the nuances of traffic regulations in different emirates of the UAE, especially Abu Dhabi, because it has the most stringent requirements. The waiting conditions in the office are comfortable, customers are offered coffee, tea, and water. I took the car without a deposit, the rent was paid using Gazprom's Unipay card. On the day of receiving the car and on the day of handing over the car, Andrey helped to call a taxi, which could only be called using the installed application, which I did not have. Special thanks for the help.
I used the guys' service for the first time, I really liked everything. The car was delivered on time, the most important thing is that we really took into account all the points that I chose when booking. It is very convenient that you could pay with a Russian card, in cash, and with anything. I took a Nissan Xterra car, a very cool car for a large family.I will definitely contact you next time.
I rented an MG GT for 3 days. Delivery is as fast and simple as possible (inspection of the car is sent to WhatsApp when signing the contract).
There were no complaints about the car, the whole rental was without "adventures", I drove about 600 + km.
The delivery took place earlier than the scheduled time on my initiative, they were accepted without problems and any comments. I boldly recommend it, as well as I will apply again myself.
I rented a car in Dubai for 2 days, the choice fell on this company.
I took a Mercedes 200. The car is excellent, they immediately told me about the traffic rules In AbuDabi and Dubai, they are a little different. I recommend this Car Rental in Dubai
I took a car from this company 2 times. Everything is as convenient and fast as possible. They bring the car to the right place, explain everything. When I left, I just left the car at the airport with the keys in the glove compartment. Then they came and took her away. There are no surcharges of payments, everything is fair. In general, I recommend it
We rented a car here in Dubai for 12 days.
Everything is arranged.
The manager contacted us in advance, gave us full information on the details of the reservation and the specifics of driving in the UAE.
A small problem with the battery that arose in the middle of the lease period was solved by the company's specialists very quickly, literally in an hour of time.
The delivery of the car was quick, there are no complaints.
Everything is OK.
Rented with Reno Megan's family for a vacation. We were very satisfied with the service:
1) the car was clean, serviceable
2) the manager was always in touch and answered questions related to moving around the country: parking fees, etc. Always in detail, clearly and politely.
3) the deposit was returned on time without any delay. I didn't have to remind myself
There were many more good things that are difficult to remember and write right away. But the fact that we had the opportunity to move freely and comfortably around the country added a lot of positive emotions to our vacation
I can safely recommend this company! A family of 3 people, rent a car for 6 days in March 2024. We booked through the aggregator, everything went great, we paid for the reservation with a Russian bank card, the car was delivered to the hotel at the appointed time, the car is exactly what we booked, clean, well-groomed, the tank is full! I took the car, made a video of all the defects, no hidden surcharges, everything is fine and clear! Thanks!
Previously, when visiting the UAE, I always rented a car from HERTZ. Now, due to the inability to make rent payments with a card issued in the Russian Federation, I started looking for alternative companies. The choice was made in favor of Frendly Cars for the following reasons: 1. Pre-payment with a Russian card. 2. Free cancellation of the reservation. 3. Payment of rent on the spot with a Russian card. 4. Low deposit.
Immediately after posting the online application, the manager contacted me and confirmed the conditions + provided up-to-date information on fines in the UAE. The car was handed over to me immediately upon arrival at the airport with a full tank, polished body and interior. The car is in excellent condition, for two weeks of operation there are no technical complaints except for a burnt-out light bulb. When I was informed about the need to replace the light bulb, the staff offered several solutions, of which I chose the most convenient one for me. For the return of the car, several options were also offered at my discretion. Special thanks to Maxim for useful information on the traffic situation in different Emirates and the most frequent fines. The company's employees are constantly in touch and ready to provide all necessary support. I will be glad to continue our cooperation.
We took a car for a week, delivery to Ras al Khaimah was necessary.
The team delivered the car without any problems, at the right date and time.
The car is fully functional and fresh.
Everything was processed quickly.
I recommend this company!
It was the first time I rented a car abroad. Therefore, I had a lot of questions that were always answered and helped me. During the transfer of the car, I was told about all the nuances of traffic regulations in the UAE and throughout the entire lease, they kept in touch with me. Thank you very much for your confidence and reliability.
I recommend it to everyone! Excellent rental conditions, a large selection of cars at different prices and needs. In my case, I needed a budget 7 seater car. We took a toyota rush with not much mileage in perfect condition. Manager Andrey explained everything as clearly and correctly as possible, special thanks to him!
I express my gratitude to this company for everything clearly and to the point.
The car is without collateral, a Russian-speaking person arrives who will answer all your questions.
I definitely recommend it!
I really liked the service. Super service both at the delivery / reception of cars, and by whatsapp when booking. A lot of explanations were given on the specifics of driving in Dubai. The car was great, the child seats were as good as new
Everything is great. They took it for 11 days. No deposit required. The car was delivered at the agreed time. During the lease, a controversial situation arose with a fine, Eugene settled everything and wrote off the fine.. I can safely recommend it.
We took a mini cab. The guys worked perfectly. They met us at Sharjah airport at the time we set upon arrival, made an inspection, filled the docks, and we left. Also, when handing over the car, they did an inspection, shook hands and left. I recommend the company, everything is perfect
We took a car in Dubai for 10 days, the prices are adequate (they make a discount if you take it for a long time).
The car is clean and with low mileage. Also, thanks to the manager Andrey, he offered tea / coffee when making a lease and told in detail about the peculiarities of traffic regulations in the country. I am very pleased with the company, I will continue to use it.
We rented a Toyota Corolla 2022 car for two days from February 8-10. We booked through the localrent aggregator, made an advance payment from a Russian card, the manager contacted Vacap, asked for photos of documents for registration.
On the appointed day, we arrived at the issuing office (it is convenient to get by airbus), met the manager Andrey, offered tea, coffee, water, issued documents, told about the rules, parking, restrictions, answered all questions. I paid part of the rent in dollars, part in dirhams. The car was given out clean, fresh, in perfect condition. When using the car, it did not fail, it drove well. When returning the car, I refueled it to a full tank. Andrey examined the car, checked the mileage (they met exactly 500 km), toll roads, which for some reason were not displayed in the system, although they were driven. The next day, the information appeared, and Saliki paid by bank transfer.
The company is excellent, they work efficiently, I will be glad to contact them again to rent a car.
We Rented A Mercedes Car. The car is in perfect condition, without technical problems. We drove comfortably, the interior is very clean and comfortable.
Воспользовались услугой аренды авто в ОАЭ, четкая информация о передвижении, специфике и штрафах. Доставка авто была в аэропорт, в течение 30 минут после прилета передали машину, очень удобно. Машину брали без депозита, штрафы, платые дороги оплатили удаленно на карту РФ. Машина в идеальном состоянии. Спасибо, воспользуемся еще 100%.
I took a car with full coverage and without collateral. Everything is fine, on time and fits the description. Special thanks to the company for their flexibility and responsiveness, they will help in a non-standard situation. I recommend.
It was the second time in Dubai, I came out on the guys by accident. The conditions are better than I took the car from others last time. There is something to compare it with. Everything is easy and transparent. The car was brought in excellent condition. These guys had only positive emotions from renting a car (I can't say that from a previous tenant)
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Андрей
Level 5 Local Expert
May 14
I recommend this company. I took a car at the end of April for two weeks. Practically a new MG. The prices are more than affordable. I used to take a Volvo 40 to a Europcar. It cost more, and the deposit waved a pen. The reason is probably the language barrier) Everything is fair here. Everything was explained in Russian. We were warned about all possible troubles that may arise. During operation, the display froze due to the heat and the air conditioner stopped working. The issue was resolved in five minutes, I didn't even have to go somewhere. I gave the car away at the airport. After a couple of hours, they wrote how much they had run up for toll roads and a car wash. I transferred the money to a Russian card. No problem at all. In general, only positive emotions. I recommend. I wish the office to develop and expand its fleet.
I rented a bmw420 in March 2024 to Dubai. No deposit required. The first experience of renting a car has ended. I was very satisfied with the service. There were no hitches or problems. The service is customer-oriented. I recommend. I will definitely use their services again