Ah, Abkhazia is a country of the soul... I'm going to miss you very much. We have spent 6 nights there since September 10, 2020. At that time, this wonderful hotel became our home. My dear ones, thank you for everything:
To the administrator Sabine - for a pleasant present at our check-in and for the incredible customer orientation. To the maids - for cleanliness and snow-white bedding. To the chefs - for very tasty and hearty meals.
The rooms are as shown in the photo. Everything is cozy and comfortable. Clean and tidy. Balconies. Wonderful terrace: How nice to have breakfast on it. The sea is 5 minutes away at a leisurely pace.
We liked it! We recommend it!
I liked the hotel. The staff, without exception, is very responsive.I was quite satisfied with the cleaning of the room, we are not picky people, and there is not much to
complain about. All requests were fulfilled instantly, towels were changed every day, wet cleaning every day. We lived on the 4th floor and the view was beautiful, on the mountain and on a piece of the sea. There are 2 chairs on the balcony, which allowed you to sit with a glass of wine in the evening (which, by the way, is very tasty and not expensive in Abkhazia) and enjoy the cool. The food was quite decent (buffet), not delicacies, but everyone will find their own. In general, Abkhazia has not yet fully developed the tourism business, so if you want service, then you are not here, but for beauty, warmth of soul, responsiveness of people, it is to Abkhazia. We rested for 10 days, we didn't have enough time to see all the beauties, but we were so impressed by the beauty that we will definitely return to the Arda hotel. About the sea, it's not far, it takes 10 minutes to walk, the water is clean, there aren't many people (we were in August). Of the disadvantages of the hotel, I can only highlight the lack of sockets, there are only 2 of them (they give an extension cord), but this is not very convenient. And yet, it would not hurt to put coolers on every floor. The rest of the hotel is very good. I would like to thank all the staff for our great vacation spent at the hotel, thank you all so much for your warmth.
The hotel is very cozy! Excellent location, right at the foot of the mountains, clean rooms, calm atmosphere. Next to the fence there is a chicken coop at the neighbors, chickens cackle in the morning! The sea is 5 minutes away. The staff are calm, pleasant and friendly girls. High-quality and delicious food for reasonable money. I liked everything very much. It is suitable for those who are looking for peace and solitude.
Thanks to the staff!
I recommend it to everyone!
Not very friendly greeters! We took a room with a balcony and a sea view, but the balcony turned out to be locked and we couldn't find the key in 2 days, and there is no vaunted sea view, the trees cover everything!
A wonderful place, the staff is friendly, the rooms are good, generally worth the money. Breakfast is already included in the price, which is a big plus.
I had a vacation in Arda in September 2019. I liked everything. Not far from the sea (at a leisurely pace of 5 minutes). The rooms are exactly the same as in the photo. The staff is very friendly and courteous. The food was without frills, but delicious (buffet). The room was cleaned every day. Towels and bed linen are boiling white. The Internet in the room is high-speed. There are many channels on the TV. The only downside is that the sockets are only in the room, there is no bathroom. I lived in a room on the 5th floor. Very beautiful view of the mountains and the sea. The territory at the hotel is small, but cozy. There are shops and cafes nearby. I would love to come again!
A cozy clean room, close to the sea, the hotel has breakfast, lunch and dinner on schedule, the administrators give guests vouchers with various excursions that are worth visiting! I hasten to thank the administrator Monica for her sensitivity, responsiveness, kindness and politeness. We were on vacation in July, we would love to visit this hotel in Gagra again!
good afternoon, we are very disappointed in your hotel, we have arrived now, we tell you there is dirt everywhere, the blanket stinks of smoke, it is burnt.... after several times contacting the reception, they just smile and say that they will do everything, in fact nothing ..... a girl came to the room (the cleaner looked and said everything is clean, this is not a hospital), eventually they took a rag and bleach and washed themselves.... nightmare.
See original
8
Cerber
Level 10 Local Expert
October 4, 2021
We stayed in February 2021. The rooms are quite cozy, you can hardly hear the neighbors! The bed is 180cm, if you are above 170cm, your legs will hang down, the blanket is narrow for two, you will have to sleep in an embrace so that everyone has enough. It would be convenient if the blanket is tucked into the duvet cover, so as not to do it yourself when the weather is around 0 and the room is clearly cold and there is a heater. Brown towels do not absorb water well, moisture remains on the skin.
I want a little more cleanliness so that there is no dirt and other people's hair in the corner of the shower, it's time to update the silicone in the shower, it has already turned black in places. In general, the bathroom is cool and damp, possibly due to the cold weather outside.
There are not enough sockets, one double by the bed, but if there is a heater due to the cold weather, there is only 1 free. Another free woman eats at a TV that hangs on the wall.
The location is convenient, but the staff is creepy. The room is dirty upon check-in, cleaning is not carried out, there are no hygiene items, toilet paper with a freshener as well. The room is damp and cold. The Su is infested with ants. Lack of bedside tables and lack of low lighting. The family room is not designed for families at all. There is no shelf in the bathroom, there is nowhere to put accessories and shoes at the door. The staff ignores all requests and complaints.
We rested in October 2020, the hotel corresponds to the description and photos on the website, we took a semi-suite room with mountain views, 5 minutes to the sea. The food at the hotel is almost homemade, the choice is not great, but everything is delicious. Breakfast, lunch, and dinner are included. You can buy 250 rubles per person. Three-day cleaning, towels are changed only upon request. The hotel has almost no territory, but it doesn't matter, you can walk around the city everywhere is beautiful. There are 10 pieces within walking distance to the entire cafe nearby, the prices are about the same, the bill for 2x with wine went out 1000-1200. To the market minibus 10min 25rub. The colonnade can be reached on foot.
A very pleasant and cozy hotel. The staff is courteous and friendly. Everything is very fine, it's a five-minute walk to the sea, but it happens that the dishes have time to cool down before they are eaten. Otherwise, I am very satisfied and recommend it to everyone. Come and enjoy your vacation. The hotel is very nice.
I visited the Arda hotel in July 2021. The number of rooms is unknown to me, we just came to the buffet dinner a couple of times. Outwardly, a very pleasant small hotel with a tennis table in the courtyard.It stands on a hill, after the sea, it may be somewhat tedious to climb uphill, 600 meters from the beach
A very decent hotel! Decent rooms, good service, friendly receptionists! We took a room on the 4th floor, overlooking the mountains. Breakfast is included - the food is delicious. The sea is 2-3 minutes away on foot. In general, I recommend the hotel!
A good hotel, very friendly staff, arrived earlier by 4 o'clock, the room was free, and we were settled without problems. Upon check-in, the room was clean, but during the stay they cleaned so-so. I was very upset by the view from the balcony on the 3rd floor, if you live higher, it may be a very cool view. The breakfasts in the cafe are delicious, we also ordered dinners- delicious and everything is very clean, although the girl in the cafe is a bit of a buk :), but still a smart girl. The girls at the reception are very cool! I would also like to note the close proximity to the sea and good parking. I hope the comments about the cleaning will be taken into account and everything will be fixed, I will not take off the star. The hotel is located in the old part of Gagra - and it's wonderful, it's very beautiful there! I recommend the hotel!
It's not a bad place, but you still need to try very hard with the Food! The food is disgusting, and ends at the very beginning of the meal. You must run first to the opening, otherwise you will remain hungry (
Great hotel. Everything was on the level, clean and tidy. 5 minutes walk to the sea. One of the disadvantages is that there is no buffet at breakfast. But in Abkhazia, in principle, this does not happen, it seems. I definitely recommend the hotel.