Great hotel. New ,clean everywhere , daily cleaning , delicious and varied cuisine. The room was spacious and comfortable for three people. The staff is smiling, trying)
The animation is good , interesting evening shows , out of 9 evenings only one show did not go to us .
A great mini club , the children enjoyed going twice a day for a couple of hours : console , table tennis , billiards , table football .
The territory of the hotel is small, but you can walk along the picturesque alley for 10-15 minutes to the beach. Or on the shuttle for 3 minutes )
The sea is gorgeous , the sand , the approach is gentle .
There is a bus stop right next to the hotel. You can drive to the nearest town of Manavgat , a shopping center, an ancient city.
A good hotel is located on the second line, the food is delicious and varied, drinks too. I really liked the coffee shop on the second floor, there is a friendly staff and delicious coffee. The service in general is not bad, but there is one thing.... At lunch and dinner in a restaurant to drink something, you need to wait a very long time or run after the waiter and ask him to bring it, they pay little attention to you there, but if you are Russian, they run up to other nations there as soon as I sit down at the table, this is a huge minus. And the rest is not even bad. It's good to clean up, the animation is normal.
Not a bad hotel, we rested here in the middle of July 2024.
rooms:
The rooms are clean, the air conditioning works perfectly, they clean every day, the bed was changed 2 times during the 8 days of vacation, water and juices are put in the mini bar every day.
territory
Clean, neat
nutrition
Not bad, diverse. BUT I advise MOTHERS OF CHILDREN UNDER 2 YEARS OLD to take porridges, purees for babies. I was with my daughter for 1 year, I took porridge and fruit with me.mashed potatoes, mashed meat and did not lose.
Lots of seasonal fruits
We had: melons, peaches, watermelons, apples, oranges, nectarines, sometimes bananas, grapefruit for breakfast.
The beach is accessible only by shuttle bus (minibus) every 10 minutes from 9 to 18.30
The beach itself is great, the entrance is for children, you have to try to reach the depth. There is a bar on the beach with snacks (salads, fruits, vegetables, French fries, shawarma (donar) and drinks: juices, alcohol, cocktails, etc. And the most fun is unlimited ice cream, the kids just squeaked)))
A large family hotel with delicious varied food,spacious rooms,a good gym,many evening shows,a large pool and slides,there is a shuttle service to the pool on a regular basis, there are always places on the beach.Skydiving and banana riding, playing volleyball.
Great hotel. I recommend it. I liked the food. The service is excellent. Free Wi-Fi at the hotel and on the beach. Convenient location, second line. A must-visit coffee shop on the 2nd floor, delicious coffee and cakes.
Everything is great. We had a great rest. You can walk to the sea and get there by car. The beach is beautiful. It's all clear. The hotel is new and beautiful. Food for every taste. I liked everything.
We arrived at the hotel before 7 a.m., immediately put on bracelets and sent for breakfast by 7. They asked me to come to check in at 10 o'clock. After breakfast, we went to the sea on foot, returned to the hotel at 10.30 and immediately checked in. Everything is new in the hotel, the staff is very friendly, executive and customer-oriented. The food is varied and delicious. Everyone will find food to suit their taste. I really liked the Italian alakart. Alcoholic drinks are almost all Turkish, there is J&B whiskey. There are a lot of people in the hotel, most of them are citizens of the European Union, Iran, and Turkey. The pool seats are almost all occupied, but sun loungers are always available by the sea. Walk to the beach in 10-15 minutes, transfer to the beach from 9-00 to 18-30 every 10-15 minutes. The most delicious cocktails are at the pool bar and in the lobby, on the 1st floor there is a pastry shop open around the clock here the most delicious coffee and alcohol around the clock. The room was cleaned regularly, towels were changed every day, and the minibar was replenished every day. The shampoo ran out, they asked for it at the reception and brought it within half an hour. The waiters in the restaurant remember people and who drinks what, drinks are brought quickly, empty dishes are cleaned with lightning speed, tables are instantly prepared for the next guest. I really liked the hotel, I recommend it
We had a rest from August 9 to 17, 2023.
Transfer from the airport in 45-60 minutes. Depending on how many nearby hotels you have to visit, dropping off other guests.
We arrived at the hotel at 5:30, received bracelets and were shown where we can have a snack. But for now, we decided to change our clothes first and go to the sea, so we returned to breakfast.
At about 9:30 we were checked into the room, having upgraded its class from standard to improved for free.
We lived in building B, a room on the second floor with a balcony overlooking the pool.
Overall impression: we liked the rest and the hotel deserves 5 stars, although there are minor flaws, but they are fixable and we did not spoil the holiday experience.
I'll start with the pros:
1. The hotel is new, it is visible everywhere. For those who are bothered by tired furniture to sleep. There is no such problem here. There are no problems with cleaning.
2. The food is surprisingly varied. In 8 days, we have never experienced difficulties with the choice or with the fact that we are tired of something. Everything is very tasty, and the selection is very extensive. I don't know what those who write bad reviews about food are used to. I will assume that their tastes are very specific.
I recommend taking an omelet to order in the morning, the queue is worth it, believe me. And desserts - mmm, my respects to the chef.
You can not go to lunch, but eat on the beach. The menu is limited, but the food is quite decent. Gozleme (tortillas with cheese /meat/vegetables) on the beach from a Turkish woman - delicious!
Also, if you did not have time for lunch (before 14:30), then you still have time until 15:25 to eat at the restaurant by the pool. There is also a small menu, but the food is delicious, although the caesar salad is very funny.
3. The sea is cool. A gentle approach. After 40 meters, the depth will be 1.7 m. Then it is from 2 to 3 m. to the restrictive buoys. There is enough space to splash in shallow water and dive where no one interferes.
Comfortable canopies that provide maximum shade, unlike the wacky umbrellas in other hotels. There were no problems with the sunbeds. There is no need to engage in wildness, resorting to dark and throwing towels.
The sea is an 11-minute walk from the hotel. It takes about 15 minutes to get back (because you're walking slightly uphill and exhausted). The road is very picturesque, among palm trees, pomegranate, olive, fig trees. We saw a siesta of geese.
We didn't really like using the delivery service. Because we tried to be on the beach in the morning and in the evening, and the delivery service finishes work at 18:30. And the stop at the garbage dump. It's better to walk.
4. The staff is polite, tries hard, and there are no national preferences.
5. The room has a pleasant temperature. During the day, the air conditioner was left on while leaving the room, turned off at night and slept without it.
6. Free in-room safe and Wi-Fi throughout + on the beach (even in the water). The speed is not very high, about 2 megabits/sec. The hotel is generally clean. There is a kettle, tea, instant coffee.
7. The TV, although not a large diagonal, supports an external HDD, you can watch TV shows in the evening.
8. A delicious cake and a greeting card were brought to the room for the birthday. It's a small thing, but it's nice.
9. There is animation by the pool. It's not relevant for us, but it looks funny from the outside. People are having fun.
Bocce and volleyball are played on the beach. It's hard to play in the heat.
If you are sitting in the front rows at the evening show, you may be dragged onto the stage. The magician stripped me to the waist like that :)
Minuses.
The main disadvantage for us was smoking. There is no restriction by the pool and on the beach. You can smoke anywhere. But that's okay.
There is a separation on the balcony of the main restaurant - smokers on the right, a non-smoking area on the left. Sometimes the guests who couldn't read wandered into the non-smoking area with their smelly cigarettes. The problem is that the staff did not react to this in any way. I had to make a remark and ask to go to the smoking area on my own. There were no conflicts, but I believe that it is not the task of the guests to monitor compliance with the rules of the hotel.
Further minor disadvantages:
1. Not all the hotel staff speaks English, German and Russian, I don't even mention. For example, it was not possible to find out the principle of issuing towels. In the end, we just handed over the old towels and got new ones. 1 time we left old towels in a basket on the beach. When they came for new ones and asked us with a glance, "Where are the towels?" we showed that we put them in the basket and were quietly given new ones. At the end of the rest, we handed them over and received our cards. As a result, ignorance of the language did not cause any problems. Just a little nuance.
2. The hair dryer in the room is very weak, if you have long hair, bring your own. There are no dressing gowns.
3. Someone scattered nuts in front of the elevator in building B, so they lay untouched for 2 days (I will attach a photo). On the 3rd day, they were sort of swept, although it looked more like their guests had been carried to the corners.
4. The audibility in the rooms is excellent. If you are unlucky and you have loud neighbors, alas. If someone is talking in the hallway, you can hear it even better. But in general, there were no noisy guests in our building.
Also, every evening there is some kind of show program with loud music. Fortunately, at 23:00 it subsides, and at 0:00 it turns off completely. So even with windows overlooking the pool, there were no problems sleeping, although if you have children and they fall asleep earlier, it may not be very much.
5. Single-layer toilet paper :/ And the toothbrushes are not of very good quality. There are few cotton pads and sticks, and they were not replenished during cleaning. In the reviews, there were razors in branded boxes, we were not given a set.
6. We visited an ala carte restaurant called "Al Dente" - in fact, not what it seems.
For stays of 7 days or more, you can book a place there 1 time. It is booked in front of the reception, the last table on the left (if you stand with your back to the reception).
In reality, you are given a menu and all the food is brought from it. You can make only 1 choice: fish or meat. We chose fish - we did not regret it.
The rest of the menu items are as follows: fresh green soup, literally without any spices; caesar salad with mustard dressing; pasta, of course, not al dente: 3 small dumplings with potatoes, sprinkled with cheese; champagne without gas and without alcohol; tiramisu has too greasy cream, I couldn't finish, although I love desserts. Desserts are better in the main restaurant.
In summary, you can safely visit the hotel if you do not consider these features critical.
09/19/2024 my wife and I returned after spending one full week in this beautiful hotel. I want to say right away: I didn't want to leave at all!!!! Despite the fact that there are few Russian-speaking employees, and indeed very few vacationers of our citizens in this hotel, everything is done at the highest level!!! A large and very tasty assortment of food in the restaurant, cheerful and excellent bartenders, a great cozy room, good work of animators, a free shuttle to the beach (you can not return to the hotel for lunch and eat at the bar) or you want to walk (no more than 10 minutes) and enjoy the beauty in the park. Of course, there are disadvantages. An inadequate employee is working in the store, asking for a walk in his face. I restrained myself. The room cleaners are freaking out every day. That towel will not be given to everyone or will not be completely removed))). Nearby, there are several bazaars within walking distance, where you can buy anything without any problems! You will be offered additional tours, I advise you to visit the green canyon. I do not recommend an Anex Tour employee named Vladlena. She doesn't care about you. He doesn't know how to communicate. He constantly pretends that he doesn't see you. In general, I recommend staying at this wonderful hotel!!!
An excellent hotel, despite the fact that there is no large territory, this does not spoil it, everything is very tasty and varied in food, what distinguishes it from other 5 star hotels is that the same dish is not repeated several times
The hotel was disappointing. We chose it for a family holiday with a child (5 years old).
• We were not escorted to our room at the entrance.
We arrived at 12:00 and were told to wait for 14:00 to check in. They complained that the holiday season was ending, so there were few students left to practice at the hotel...I didn't understand why I needed this information. They put bracelets on us and that's it.
We were not told where to have lunch and at what time, etc. We changed our clothes and went to the beach for now. We returned by 14:00 to check in. At first they told us that someone had already occupied one of our rooms, we didn't understand anything. But in the end, we were given room cards and towels. That's it! They said go ahead. In general, we had no idea where the rooms were. They pointed a finger at the elevator and told us to go down. We were carrying suitcases and bags ourselves, and we went downstairs. They started looking for staff there to show us the way. One of the staff met and escorted us to our rooms. We missed lunch, and before dinner we had to wait until 19:00 in the evening. They were hungry and annoyed.
Then we saw how foreigners were normally escorted to their rooms, as they should be.
• There is little of interest for children here. The slides do not work for a long time. The kids' club is closed on Sundays, and on the days when it is open, something interesting takes place only once or twice a day.
A mini disco for children in the evenings is a complete disappointment. For some reason, the animators do not allow children to dance on stage! They gather the children in a bunch at the stage and dance. My daughter wanted to go on stage ...
Every day the children play mini golf for 15-20 minutes at most, during which time the child manages to hit the balls once or twice. It's not interesting.
• The location of the hotel is terrible! There's nothing around. It is just in some kind of wilderness, not far from cemeteries and wastelands. There is absolutely nowhere to walk outside the hotel! You only need to get to Novamol with two transfers. There are no local shops in the vicinity. Only a small market where you don't even want to look at anything, because everything is sold the same at prices much higher than in Russia.
• the food at the hotel is also a complete disappointment. Once on Monday there was Mexican cuisine and everyone was treated to lots of shrimp. The rest of the time, the food is monotonous! The little-toothed child didn't eat anything here! Of the delicious things, only pancakes in the morning can be noted.
There is one coffee machine in the main restaurant with 780 seats! There is often a queue for her.
There is only one bar around the clock, and it is not located in the lobby, as is usual in many hotels, but on the floor with alacarts. And even he is not around the clock, as it turned out. We came several times early in the morning to drink coffee, there was no one there.
• The cleaning in the rooms is mediocre, we have not changed the bed linen for a week! They just came every day, tucked in and laid out the pillows. The mini-bar was replenished not every day, as stated, but every other day. We brought water to our room on our own.
• The beach is nice, but it is not close at all. The shuttle is running well.
• Few Russian-speaking guests and staff. Germans mostly rest. There are a lot of elderly people.
In general, the hotel can be recommended to pensioners who just want to soak up the beach and not particularly leave the hotel. Every day is like groundhog Day, the food is the same, the regime is the same.
There is nothing for the young and especially with children to do here.
Nice hotel. Everything is new. The staff is trying their best, everyone is extremely friendly and helpful. Excellent cuisine. Of the cons, the hotel does not have its own territory and this is not the first line. But there are much more advantages.
Good service , new furniture in the rooms) not a tired hotel . Sandy beach . The food is excellent. Family concept , I do not advise single girls , all men are married
Lovely new hotel. Perhaps I haven't eaten so tasty and varied in Turkey yet. Plentiful and most importantly very tasty. The territory is small, a shuttle takes you to the beach every 15 minutes. The beach is great. The service on the beach is also great. There are disadvantages, for example, scuffs are visible in the cases, but this is something that I don't even want to notice in the overall picture!
The sound insulation in the rooms is simply not what! I spent half the night lying with the feeling that they were snoring in my room! In the early days of May, the water in the pools is no longer heated, like "it's not the season!" the water is 16-18 degrees, only those who have pretty much thrown themselves swim!
A good strong Turkish five) the pros are that the new one) of the cons is not the first line, but the shuttle goes to it all the time)I didn't even have to wait)
Do not confuse this hotel with Arcanus Side Resort! This is a new hotel, opened only in 2023 and is not on the first line. I don't know who came up with the idea to name two different hotels almost the same 🤦♂️
This hotel is generally on "4". Further details of the pros and cons.
Positive:
- New modern hotel;
- A variety of high-quality and delicious food;
- Friendly and responsible staff;
- Cleanliness in the hotel;
- The road to the beach does not take much time / effort and passes through a picturesque green area.
Minuses:
- The hotel is small and the hotel does not have a green zone at all;
- Poor sound insulation in the rooms;
- Screaming music by the pool from morning till 0:00;
- Mediocre room service (shoals with cleaning and non-replenishment of the mini-bar);
- Bright flashing light on the fire extinguishing sensor on the ceiling in the room (prevents sleep);
- On the beach, sun beds and canopies are very far from the sea;
- Everyone constantly smokes on the territory of the hotel, although there are signs everywhere "smoking is prohibited";
- The walls and carpets are already "tired" and "battered", although the hotel opened in 2023;
- Animation and evening entertainment are not very interesting.