The kitchen is wonderful, live music, dancing, but the service, or rather the management, is lame. We had dinner here several times, everything was fine, and on 29.07 we came in and offered our family of 4 people the smallest table, on which even one dish for each would not fit. At the same time, there were 4 large tables around (for 6 people). We tried to convince the manager to put us at a large table, but she was adamant, and eventually we went to another institution. But the most interesting thing is that passing by on the way back, we saw that 2 people were sitting at the tables for 6 people, then the same 4. It is unclear what kind of discrimination there was. I hope the administration will have an explanatory conversation with the staff.
We have been to this institution twice
The interior is beautiful and stylish
For the first time, the waitress was friendly and recommended a drink to us.Everything was delicious, wonderful.
The second time I went to drink coffee and wait for my man to rent a car (rented).After that, we wanted to have lunch here together.
And then the circus began.Honestly there are no words to describe it) I've never seen such ridiculous behavior. The waitress Madina was sitting at the table in the hall with the customers and eating, I looked at the menu for a very long time, obviously she didn't care about me. She called, clarified the positions of interest and chose coffee with milk, after which Madina rolled her eyes and threw up her hands)))) ahahah that was something) and shouted coffee with milk and sugar from my table to the bartender)))) and dissatisfied, she trudged off to finish her meal. When the bartender made coffee, he asked her with sugar, he silently looked at him and they played at each other for a long time (what?) He asked me to tell him with sugar or not. In the end, the coffee was ready on the counter, and our lady Madina, who resembled a moody schoolgirl more than an adult at work, sat eating a second portion and chatting on the phone for the whole hall (I had never seen this anywhere before)) only after my reminder, she rolled her eyes again and went to the counter and brought me coffee.
Of course we didn't stay for lunch. Let's go to another place on the territory of Phoenix Beach, where friendly, nimble waiters are always smiling. It's better to go there, it's not cheaper there, but no one will spoil the mood with their psychos)
Although perhaps Madina is the weak link, and the rest are excellent workers)
Delicious, cozy, modern! We haven't been to Pegasus for 4 years, we were pleasantly surprised. Everything has changed!!! But as before, everything is fine! New design inside and out, space, air, comfort. Cocktails are crazy in a good way)) The food is out of competition!!! Especially the barbecue!) Coffee in Abkhazian is generally something! To all the staff, to all of them, I bow low for their work! We went, we go and we will go!!! Your Voronezh!