Friendly staff, clean, the rooms are very warm. But the hotel is "tired". It is necessary to replace the furniture in the rooms. I would like to make the pool warm. The sauna is turned on on request and there is an opportunity to warm up after walks in the cold season! Inside there is a beautiful interior in the form of a winter garden! Breakfast for 5 you can always find something to have breakfast! It's modest, but everything is fresh and delicious! It doesn't look like 5 stars at all! The staff only took out a positive review!
A 2-star hotel, maximum.
Please don't ever settle there. We lived in three rooms, ventilation does not work everywhere, the moss of the web sticks out inside it,
it is very, very noisy in the rooms, access to the road. Or into the yard, and there's a school, it's noisy very early. The hotel is dirty. The TV was not working, the floors were overgrown with centuries-old dirt on the carpet. Accessories are generally an outrage of what quality. The sneakers immediately tore, and they didn't even have time to put them on. Soap does not lather. And shampoos, in general, cannot be called this term. The plumbing from the shower fell on his head. Everything is shaking and rattling.
2 stars, please do not deceive people.
The Ararat Hotel in Yerevan pulls a maximum of 3 stars, we checked in late at night, the room is dark, the sheets with a hole, the bed and towels were not changed for 5 days of our stay, although the room was cleaned. The scales in the bathroom are not working, there was no kettle in the room. Breakfast starts at 9 a.m., basically the same food every day, the staff in the kitchen is not very efficient, the tables are not cleaned, the reception also sleeps on the move. From a good convenient location almost in the city center.The old room stock with carpets from a previous era, the interior needs to be updated.