I got acquainted with this agency very unexpectedly) I went to the TEA store.&COFFEE" in the neighborhood was already so divided that a month later I also bought a tour to Egypt. As it turned out, real professionals are involved in the selection and processing of documents, even from a distance, absolutely all issues that arise were resolved in messengers (very quickly, for which thank you very much). I would like to note the very pleasant atmosphere and responsiveness, we listened to absolutely all the requirements for the tour. We reviewed a lot of different reviews, we had already planned a vacation with our family in advance at a certain hotel, BUT we were offered a tour with almost the same price, but the hotel had better conditions and service. At first they were in doubt, but then they decided to trust Alexander and Olga and did not regret it at all. So I can safely recommend listening, the rest turned out to be unforgettable. Thank you so much!

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Ирина Аношина

Level 3 Local Expert

We would like to thank the Arabella travel company for another well-organized vacation! Olga and Alexander are very responsive people and true professionals in their field! We took tours several times to Egypt and the UAE at the best prices! When an emergency situation arose with our family in the UAE, Olga and Alexander were in touch with us and promptly helped us resolve the issue. I was also very pleased that Olga had registered us for good seats on the plane, taking into account the presence of a small child. When we bought tours from other travel agencies, we dealt with this issue ourselves. The cooperation with Arabella left only pleasant impressions! Now we fly only with you!!! Thanks!

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Царь!!!! Просто царь 🤴

Level 5 Local Expert

I would like to express my deep gratitude to the agency and personally to Olga!!!! I asked for an urgent weekend departure. The tour was picked up as quickly as possible, both by the choice of countries and by the price range. But.... An unpleasant situation happened that I could not even think about) Unfortunately, the ticket burned down 😔 To my GREAT SURPRISE, Olga calmed me down more than she could and offered other solutions to the problem. It's nice. An even more pleasant bonus was that they called me and asked me to come and collect a certain part of the money, although the whole situation with the non-departure was my fault. Thank you so much again!!!! Now only through this AGENCY!!! I RECOMMEND IT TO EVERYONE

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23 reviews