We have been vacationing at the Aquamarine Resort in Alakol for several years, and we are always very satisfied! The convenient location of the base, the first coastline, a well-guarded territory and a car park create excellent conditions for recreation.Dmitry , a very charismatic and responsive security guard, meets you right at the entrance.At the reception and in general on the territory, the staff is very friendly and attentive, always ready to help with any questions, there is a luggage storage, which is convenient for those who arrived early to leave their things and go to the beach.From the pier they take you to the spit on a comfortable ferry there and back in just a couple of minutes, the beach is well-groomed, they even thought out a path from the ferry to the shore, there are sun loungers with a canopy on the beach, there is a sauna, you can order a barbecue and a cocktail, as well as lifeguards on duty (which is not a little important)On the territory there are cozy, clean houses with all necessary accessories, each house has its own veranda and a table, comfortable beds with snow-white linen and towels in the room, as well as beach towels that were not previously found at other recreation centers, even such a detail when vacationers dry their beach towels on the verandas, it looks very neat and beautiful, everyone has the same turquoise color of towels hanging against the background of white houses👍 There are also various activities for the whole family on the territory, which made our vacation even more intense and interesting.Three swimming pools, one indoor in case of bad weather, very clean and comfortable warm water, a sauna and a photo barrel, an observatory where children are engaged absolutely free of charge, you can look through a telescope at the sun in the afternoon and in the evening see Saturn, an open-air cinema, sports grounds and a disco bar, as well as a medical office, coffee shop , pancake house there you can also order pizza , barbecue, dining room with a large selection of dishes, a menu with prices is posted every day (but not everyone notices it) there are even fruits, yoghurts, very tasty various pastries, you can even order a cake for a birthday 👍
Many thanks to the entire Aquamarine Resort team for the excellent service and comfortable conditions. We will be happy to come to you again and recommend this database to our friends!
Of the minuses, the only thing is that the furniture began to creak a lot over the prescription and freshen the paint on the houses, but leave everything in the same color 😉
They were at the end of June 2024. I liked everything very much. Excellent food in the dining room is a pleasant assortment of dishes. The rooms are spacious and clean with a veranda. The ferry often carries you to and from the spit in compliance with all safety measures. I appreciated that before the storm, all guests are warned and asked to leave the beach. The observatory left an unforgettable impression. I recommend this hotel to visit.
A great recreation area. A distinctive feature is a recreation area for the family!
The staff is very pleasant, the service is excellent. Delicious food, an accessible observatory. During the day there is a club for children, in the evening you can look at the stars. 3 swimming pools on site (clean, there is always a lifeguard nearby)
They also arrange movie viewing in the evening. We have been working for 2 years in a row and we are planning for the next year. I really like it so far
The area is really great. Beautiful, large and well-maintained territory. The food in the dining room is not very tasty. There is a pancake house, a swimming pool on site. The cabins have a kitchen with a refrigerator and a microwave. Cleaning on request, not by default. Unfortunately, in the club for children, those activities and clubs that are announced are not held. Many times we came up with the children, both in the afternoon and in the evening, all the time is closed.
We came here for the first time and did not regret it at all. The area is incredible, everything is green, cozy and comfortable. Everything is within walking distance. I can't say anything about the kitchen, we cooked it ourselves. The rooms are clean. What really surprised the staff. They were so kind, they were always ready to help us. excellent security, you didn't have to worry about the car at all, luggage delivery straight to the house is very convenient. Kirill and Tima, thank you very much, even brought us a watermelon😅 We will definitely come back here next year, thanks aquamarine, for an unforgettable vacation
Excellent resort, the territory is one of the most well-groomed, lawn, trees, flowers.
The staff is great - cleaning the houses daily, changing towels every 3 days. There are swimming pools, a sauna, an open-air cinema, an observatory on the territory. TV and Internet work perfectly, the kitchen is good, but not cheap, but this is understandable, since prices are ± the same everywhere in the district.
In total, we will come again.
One of the good ones. For family holidays. Large territory, swimming pool, sauna, Playground, children's pool. We had a rest for 4 seasons, the end of July and the beginning of August. We took a cottage. The food is varied. The staff service is excellent. The beach on the spit is delivered by ferry, 100m to the ferry in 5 minutes by ferry and 200 meters across the spit on a wooden deck. There are bananas, cheesecakes, jet skis, and fishing on the beach.
It was the first time on Alakol, the choice fell on Aquamarine.There is a good relaxation area, air conditioning in the room, towels for the shower and for the beach.The beach is clean, there are pebbles on the beach, it's not ice to go in and out of the water barefoot, take aquasocks.There is a bathhouse right on the beach, I steamed and got into the water in general.There are 2 swimming pools, one for children and one for adults.There is a cinema.The dining room is not bad, they cook well.Everything is delicious 4 on a five-point scale.
One of the best recreation centers in Alakol. The territory is very well maintained. Food in the price-quality ratio for a solid five!
There are a couple of points, of course, that I would like to be corrected.
The rooms are not clean enough, there are cobwebs on the ceilings, dirt and dust on the baseboards in the corners.
Requires minor plumbing repairs.
But in general, the recreation center leaves a very pleasant impression!
The recreation center is very neat and overall everything is fine.
BUT: we were traveling tired from a business trip, when checking in in the evening, we specified the departure time, said at 12.00, in fact, at 9.00 we started knocking on the door and demanding to leave. Of course, I understand everything, they have their own rules, but we specifically clarified, to put it mildly, it was unpleasant and having visited different places and countries, I did not meet such an early departure.
The second point: when booking through Booking, it was indicated that breakfast was included, but at the reception they made round eyes and said that, in principle, breakfast was never included.
All this is nonsense, of course, but it's a shame that I'm deceiving people, or not competent employees.
Well, the food: shish kebab is certainly nothing, but with such service and exterior decoration, the price is 3,200 tenge per lamb skewer, of course, too much, the price of a good Almaty restaurant
A cool place, beautiful territory and cozy houses, we rested with them 3 times, and apparently we will rest again! I really liked their team, they are all friendly and well-coordinated, in general, only good impressions!
A great place to relax. Cozy houses, beautiful green lawns, three swimming pools on the territory. I didn't like it in the dining room. The prices are cosmic, while the food is cold, not the first freshness, it must be heated in the microwave. The menu is not posted.
Nice, clean rooms, good beds, linen, towels. The territory is clean, on the beach. We need to go to the beach. Take the ferry, but it's not a big deal. However, it is easy to get lost in the territory, who designed it, especially at night, since there is also almost no lighting, you can't let the children go on their own. The labyrinth of the Minotaur. The dining room is very weak, the food is tasteless. The sausages are of poor quality. Pastries for breakfast more or less.
This is our third visit, the first time was in 2015. In general, everything is good, well-groomed territory, excellent swimming pool, convenient ferry to the beach. The only thing is that the food has become a little worse than it was before.
[2018-08-11] Everything is fine, but the food here is very expensive though delicious
[2024-08-13] Everything is not so good anymore, monitoring the area has become much worse, the number of surveillance cameras has decreased, the furniture in the rooms is all creaking, the refrigerator and air conditioner are noisy and vibrating so it is not very comfortable to sleep.
The food has become much worse
There are a lot of advantages. We had an excellent rest. The cabins are clean, fresh, and the bed linen is better than in 5* hotels. The territory is clean and green. The observatory! It's free! The children saw Saturn for the first time through a telescope. The pools are clean, the water temperature is ideal. Responsive staff. Sauna, massage, phyto- and infrared barrels (tested👍) The only negative, but it is not strong, is nutrition. If you rest for more than a week, it gets boring. Otherwise, it's a wonderful place. Well, undoubtedly the healing, velvety water of Alakol eclipses both the Black Sea and Issyk-Kul, just the pearl of Kazakhstan! All allergies are gone, all rashes, the skin is like after a luxury spa.
The recreation area is medium. We expected the best. 5 stars only because of the guest check-in manager. The Sagynysh guy is just a pro! Thanks to him, everything went comfortably. Thanks!
I was here for the first time, and I want to say that I will definitely come back) Top class staff!
Friendly, polite, smiling)
Dmitry, a security officer, met us at the gate, with his charisma and humor, just knocked out a smile, making us forget about fatigue 😄 A very beautiful place💜
The only disadvantage is that we ourselves chose the opening date of the season, the next visit will be taken into account😄
Super rest in this area. You won't regret staying here. Everything is made for people's recreation. Cozy rooms. Clear. The territory is well maintained. You can have a delicious and varied meal. An outdoor cinema is open in the evening. Its own observatory, yesterday we observed Saturn and Jupiter. There are three swimming pools on site. You get to the beach by ferry. I recommend
The rooms are good, the service is also clean, there is an open-air cinema for children, a swimming pool, but the water temperature in the children's pool could have been higher, the water was cool enough. There are baths, phyto barrels, it was a great massage, thanks a lot to the masseur Akikat. Of the minuses, the beach is far away, even taking into account the ferry, the beach is pebbly, steep, there were waves, the water is cold because of the waves. Also, food in the dining room for breakfast is more or less possible to eat, but lunch and dinner were not possible to eat there, they ate in a bar or in a pancake house, shish kebab in a kebab shop is not very good. The prices of alcohol and cigarettes are frantic, almost 3 times inflated. There is a disco and karaoke in the common room, but almost no one goes there. There is practically no other entertainment, my husband and I were bored because we are very active tourists and we are bored just lying on the beach all day. And there's not much else to do there.
I didn't see any disadvantages! The experience is great!!! Everything is done for a decent rest. One of the best holiday resorts on the coast. I highly recommend it.
We have been vacationing here for 5 years, it is convenient and comfortable. In 2023, the kitchen became a little worse, and in general, the rooms seem to require updating. Clean, safe. Very comfortable with children, the price tag is above average.
The staff is very polite, the area is clean in general, it is good for a relaxing family holiday. There was not enough entertainment for children (animators, for example). Food on the territory of the base: there is a dining room in which prices are clearly too high and the taste leaves much to be desired, but tolerable. There is a cafe, I ordered a barbecue there, the pieces are small, the taste is disgusting, it is not possible and expensive!
It is dark on the territory in the evening!!! The dining room is weak. Otherwise, everything is not bad, clean everywhere, both in the rooms and on the territory. The staff is friendly and helpful
There is an eternal strain with food, and there you can eat like going to a restaurant, if the whole family of 4 people, at least you get breakfast 4-6 thousand lunch dinner 10-15 thousand. The rooms are good. But there is a problem with check-in and check-out all the time, like the international standard check-in at 12 check-out at 9. And it is not possible to extend your stay in the room for half a day. More precisely, it is possible, but we have been four times and more than once failed to do it because it cannot be done in advance, and there are no places on a day-to-day basis. And every time we wander with small children under the sun until evening or lunch, all transport is only in the evening.
The recreation area is nice, clean, well-groomed, the prices in the restaurant are expensive, if this price would include a piece, then I came 2 times,
The food is different, you can rent a barbecue and a cocktail. The service is normal, the area is well maintained and clean. Suitable for families with children. There is a good selection of different food for every taste in the dining room.
The beach is located on a spit and you can get there by ferry. The beach is equipped with sun loungers and canopies.
We rested here, and were completely delighted! The service is at the highest level, and now we have decided that we will go on vacation only here. I was especially pleased with the attentive cleaning - the houses were always clean and tidy. The kebab we tried is good! And the pools also deserve a special mention - they are cool and well maintained.
I want to express my gratitude to the management of this wonderful recreation center! You have created a wonderful place to relax.The prices in the dining room were adequate, especially considering that the village is located far from the hustle and bustle of the city. We visited other recreation centers, but here we note the excellent value for money. Thank you for an unforgettable vacation!
We had a very good rest. The rooms are new, everything works, the linen is like at home. Cleaning by order. The staff is well-trained and friendly. The dining room was pleasantly surprised with homemade food. The territory is clean, the pools are good. It was very interesting to watch the stars on TV.
A wonderful vacation. I liked everything! The food is the atmosphere of the room! Wonderful experience! If the prices were a little lower. For the price of 7 days, a ticket to Egypt 4*🤣 was released. BUT THIS YEAR I WANT TO GO BACK TO AQUAMARINE❤
+Very clean, well-groomed territory, courteous staff, cozy bright rooms, blackout curtains really saved the child's daytime sleep. The pools are cool and clean, but not always. The food is standard, without frills, constantly meat, chicken, fish, vegetables in different versions. Its own, more or less gentrified beach, staff are on duty (lifeguards are possible), there are always guards at the exits.
-the prices in the dining room are too high (for 1 adult about 5000 tenge per meal), it is very problematic to get to the beach, the spit has become wider, it takes about 10 minutes to walk, and with children and a stroller, for example, it is 2 times longer and harder. The platform is only 1/3 of the way, further along the hot pebbles and sand.Only large garbage is removed, wrappers, papers, cigarette butts and small leftovers are lying around and under each sunbed. This time there are a lot of mosquitoes and midges...On the territory of the zone, guests ride electric scooters, it is very dangerous, especially in the evening. It seems to me that in such a place this transport should be prohibited. I also didn't like that adults are having fun in the children's pool (without children) and kids are allowed to be naked in the water (not quite aesthetically pleasing and hygienic).
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4
Erbol B.
Level 10 Local Expert
September 12, 2024
One of the best recreation areas! There are two big advantages:
1. This is that the beach is located on a spit, and due to this there are very few local vacationers on the beach;
2. The second advantage of this area is that each room has its own small terrace where you can sit with the company in the evenings!
I recommend it to everyone!!!
Great big area. Green and well maintained. I really liked the houses. I am glad that there is a veranda where you can sit in the evening. There is a place to dry towels. The food is monotonous and very expensive. It took from 12 to 15 thousand a day for me and the child. However, we did not deny ourselves anything. I would like to have a large store on site. I had to go to the village. The staff is great, very friendly. Now the cons. There was no children's animation at all. We went to entertain the child at a nearby boarding house. And the most important and terrible thing is the beach. It is very small, fenced in the water by only two meters. There is nowhere to swim at all. For such a crowd, it's just terrible. The sun beds are close together, people are sitting right on each other's heads. And the worst thing is that the boats have set up parking right next to the beach. They ride in a two-meter proximity. We came to recover and breathe fresh air, but we breathed gasoline and swam in a dirty puddle. Then they decided to go further away, to wild beaches. But this does not solve the problem with boats. They should be banned altogether. They run at breakneck speed dangerously close to people. And when we made a remark to them, she laughed in their face - they say you won't do anything.
There is nothing to compare with accommodation in Akshi, but everything has been done here as much as possible for vacationers: although the dishes do not change much, but the choice is large. Swimming pool for children and adults, cozy houses.
Of the cons: ants and spiders - but this is typical for all buildings on earth.
It is necessary to come to the dining room at the beginning of time, closer to closing there is little left.
Rest on the spit: few sun beds, and lack of toilets ... (Akimat does not allow, so they said)
In general, only positive emotions from the rest
Great vacation. Beautiful and well-maintained territory, landscaping, cozy rooms, clean bed linen and towels. Towels for swimming and swimming pool are provided separately. Food to choose from, payment upon payment. I recommend
This is not the first time we have rested here, I like it
It is a family recreation area, children are supervised, you are not afraid that they will be taken away somewhere, the kitchen is good, varied, the service is pleasant
The children had a good rest and we are happy ourselves
I recommend
To be honest, there is one solid minus. I do not advise you to come here.
One star for a large, well-maintained area and a normal bed with bed linen.
The food and service is just some kind of nightmare.
There is food in the dining room as a good restaurant in Almaty. In fact, these are dried cucumbers, obsolete tomatoes. All in a huge amount of pepper and oil. If you don't come at the beginning of the meal, there's nothing left.
The kebab shop is generally atas. They will require payment before the order is taken out. And as soon as they take it out, it's just fat and bones. Fortunately, at least they don't start arguing when you ask for a replacement.
The service is listed as unobtrusive. So it just doesn't exist. Everyone's faces look like you've personally ruined everything for them in this heavenly place. Any request at the reception, PAY EXTRA! If you want another blanket, go yourself, pay yourself. It's dirty. Very. There is no cleaning. It's leaking from under the plumbing. The water in the pool with muddy white pieces of mud. I didn't dare go in there.
They do not seek to work, but everywhere they demand 10% for service. In short, shame.
Good staff, clean and I think the greenest area in the village, clean pools are cleaned every morning, we have been resting for four years, if there are disadvantages, this is a dining room, prices are high, but everything is very bland and does not taste delicious, but there is a pancake house and a pizzeria on the territory.
A good place to relax. Everything is on the level. The food is simple, but high-quality and delicious, like in a pioneer camp. Good territory. Cozy rooms.
I booked a room at the booking without prepayment and indication of the card, but a message arrived in my personal account that I had to pay half at once.
Rare advantages: Transfer from the train station. Clean, well-maintained territory. A pleasant hotel room. The bar is the only place among the whole complex where there was at least a hint of service.
Cons: The staff is not interested in working with the guest: they are reluctant to talk, they constantly ask to pay everything in advance before providing the service. Tactless work on the road - the employee stood over his soul, waited until we were ready, asked to enter the room and began to turn over the blankets and check the room for missing and damaged.
The food quality is terrible: dried cucumbers, rotten tomatoes. In general, an ordinary canteen. Kebabs with bones or fat instead of meat. Food prices are high, there are no alternatives outside the hotel.
They promised free Wi-Fi, but it didn't work in the rooms.
The quality of tourists matches the service and the quality of services.
I consider my vacation here a failure. Not only because of unreasonable prices, but also because of the attitude. If you are a person who values your vacation, money and time, and you have critical thinking, then I strongly advise you not to go here. The attitude towards the guests is disgusting, the contingent of tourists corresponds to a low level of service. Unfortunately, this hotel is the only one of its kind on the coast of Alakol, but this does not mean at all that it is good.
The service is excellent. The food is delicious, but there is not enough food for the weekend. The staff is excellent. The rooms are super. Only vaivai has been suffering for 7 years. The beach is super, there are not enough sunbeds. The road has been made, you can go by car.
A great option for a holiday in Alakol. A good dining room, excellent chefs, everything was delicious and varied at very reasonable prices. The pools are cleaned regularly, there are a lot of sun beds, nice cottages. There are saunas, massages. There are many playgrounds. There is also a bar that serves good cocktails. Excellent territory, well maintained and green. I recommend