On our second trip to Abkhazia in NG, we stayed at this hotel. We chose the price / quality! We were very satisfied! The staff is very attentive and pleasant, they will always prompt and help (which pleasantly surprised us), the rooms are amazing: beautiful and stylish, and most importantly, you can see that they are being watched! Special thanks to the chef for the food - everything is delicious and varied!
Special thanks to the owners of the hotel for their attention to the guests: we were given a very pleasant surprise and a visit to the hammam in the spa area, and every evening the hotel hosted interesting events that took place in a warm and homely atmosphere!
The hotel is in a good location, everything is clean inside, excellent breakfasts and dinners-as the restaurant has everything, including quail, boiled tongue and live music.
The margin on alcohol is simply scanty-you can not look for it in the city but safely take it in a restaurant. The waiters and maids are friendly.
The discrepancy between the positioning of the SPA hotel and reality was a little frustrating. In 5 days we were able to get 1 massage and knock out an hour of hammam. A very inert administrator at the spa, a cosmetologist was ill, a massage therapist was released on vacation. Apparently, it was necessary to book everything before arrival.
We went to the balneological sanatorium.
The hotel is wonderful for everything: interior, cleanliness, staff, food. Stylish rooms, daily cleaning, friendly staff and delicious dishes. This is a hotel that you want to return to, which is what many guests who have visited it once do. On New Year's holidays, cute Christmas trees and tangerines were placed in the rooms and a gift was brought from the hotel. A pleasant surprise was the performance of a dance group and a feast where a goat was served on a spit.
We wish health and prosperity to the people who put their hearts into creating a warm atmosphere in this wonderful hotel!