The name "Sail" justified its name, because of the 7 days of rest, we sailed for 4 days because of the rain, unfortunately, we were unlucky with the weather. And it's good that we didn't save money and booked a room here, initially I was considering cheaper options. Spending time with children in a large room is much more pleasant than 12 square meters away) I really liked the hotel, of all the hotels and guest houses that we passed while walking around Pitsunda, Apra is the best! Stylish modern buildings, new furniture, a beautiful view from the balcony to the pines, a feeling of freedom and spaciousness, because there are no buildings nearby, just you and nature, a wonderful summer kitchen, without a sense of isolation. The hotel is, if not the closest, then one of the closest to the city beach (10 minutes on foot), to the sandy beach about an hour on foot or 15 minutes by taxi (50 rubles one way). Now about the cons: the only drawback is poor cleaning. I'm talking about cleaning on the day of our arrival, then, of course, no one had to do it, I cleaned myself. It seems that they just wiped the floor with a rag, dust and cobwebs in the corners, the sink was not washed. The same applies to the entire hotel: the kitchen, common openings, garden, everywhere there is a feeling of unkemptness, but this applies not only to this guest house, but also to the whole of Abkhazia, but this is a completely different story...
See original
6
1
ДевушкаСприветом
Level 15 Local Expert
August 1, 2022
Great place! We were there when they first opened, 5 minutes to the sea, the houses are just great! Special thanks to the owner of the complex - thanks from Voronezh!!! It is very cozy and beautiful. Abkhazia, thank you for your beauty and clean sea!
A very cool hotel, but the service is lame. There is parking on site. The rooms are stylish and equipped with all amenities. I definitely recommend it! But if you freeze from the cold, they will not bring you a blanket and you will have to sweat from the heat and stuffiness..
We were in May 21, had a rest in this apartment, freshly renovated, clean, good fenced area, shared open kitchen. Warmly received, good linen. I would like to return)
Good afternoon, everyone! We returned from Abkhazia a week ago and stayed in this hotel for 5 days. Not only did we book a suite at this institution in March, but upon arrival the receptionist said: I don't know anything, there is no room for you, take what you have. Although booking has never failed. In one word, they do what they want. The location is very good, but otherwise there are many disadvantages. There is no cleaning at all, comrades. I took a mop, a rag and washed the floors myself, because with children and a constant trip to the kitchen, you can't not clean!!!! The towel is changed for the 3rd day (and this despite the fact that you go to the administrator and ask for it and change it yourself). In general, the self-service system does not come out for small money.
The location is super, the rooms are nice, clean. Great nature, view from the window...
the only problem is insects... clips and spiders. But this is at the local level
See original
1
Show business's response
A
Anonymous review
January 20, 2020
Great hotel. We had a vacation with my husband in May and September 2019. A cozy room. The room has everything you need (air conditioning, TV, refrigerator, kettle). The rooms are clean. There is a kitchen, you can prepare breakfast in the morning. There is a gorgeous beach 5 minutes from the hotel. There are a lot of cafes, we chose the "Yummy" (thanks to Yura for the recommendation). The polite and attentive administrator, Yuri, will always tell you where to buy what, where everything is located. We ordered an individual tour of the Ritz through him, and were very satisfied. A minivan came for us, the driver-guide told us everything in detail. Thanks to Andrey for an interesting story. We agreed on a transfer to the airport with the same driver.
We will come to you more than once. Now we advise all friends and acquaintances if you are on vacation in Abkhazia, then only your hotel.
I wish you prosperity and success!
Thank you very much for the rest.
Great hotel. Fresh renovation. An adequate manager. Close to the sea (10 min) by walking distance. Cafes and shops are nearby. There is no power supply.
See original
1
Show business's response
Анастасия Устинович
Level 9 Local Expert
May 3, 2022
Nice room, landscaped grounds, open kitchen, very good location, close to the beach, transport and shops.
Among the disadvantages-there was a catastrophic lack of storage space, one rail with three hangers is not enough for one person.
See original
4
1
Show business's response
Pavlovna
Level 7 Local Expert
September 1, 2023
Nasiba, it was a pleasure to meet you and we are glad that we stayed with you! See you soon! 🥲😍
Great location. The beautiful territory of the hotel.Not a bad room. Helpful staff of the hotel.
of the disadvantages, there was no room cleaning for several days.
Like it. There is a shared kitchen with all the utensils if you want to cook by yourself. Houses (two-storey type of chalet) they are standing in a pine forest.
Excellent location, good hotel. The first floor is damp, the smell of dampness is right, the second floor is excellent. Cleaning is lame. Nasiba is the manager, a pleasant and friendly woman.
The hotel itself is wonderful. It's not cheap, but the room hasn't been cleaned once in five days. I asked for shampoo, they didn't bring it.
The hostess herself is very friendly, but the staff leaves much to be desired.
Everything is new, very cozy, the territory is well maintained, 5 minutes walk to the sea. We were in early March, it was cold in the room, but they gave us heaters.
The hotel is new, nice, but there is no service,the rooms are not cleaned at all only on request,bed linen,towels are not changed,garbage is not taken out,toiletries are missing
We had a rest in July 2021, the location is not bad, but the disadvantages are a restaurant nearby and music until midnight. Another disadvantage is the mattress on the bed with rigid springs.
See original
4
1
Алекс Кост
Level 9 Local Expert
July 5, 2021
It's a normal place. Near cafes and a tourist center. Not far from the city beach. We went to the sandy beach and the pine one, they are better and there are fewer people.
A great place to relax! It is very difficult to find a decent hotel in Pitsunda, but everything is very good here: the place is quiet in the pines. The hosts are wonderful. I recommend it!
Peace and quiet. Beautiful houses. Decent rooms.
Cons: mosquitoes and beetles do not allow you to sit in the yard. But this is not the fault of the owners. But they should be told that these are solvable issues. There are outdoor mosquito baits on gas.
Still, there is food here and some entertainment... Well, there's table tennis or something